PHP Mailparse PECL extension is required for parsing email tickets

[MistaGrk]

Hi there.

I get "The PHP Mailparse PECL extension is required for parsing email tickets." when trying to pipe tickets. I run my server on whm/cpanel - what do I need to add in my whm for this to work?

[Beav]

1 minute ago, BlestaStore said:

you haven't applied the hot fix for php 7 or you are on a old version which doesn't have a PHP7 hot fix.

We are trying to apply the hotfix right now Mike

[Nelsa]

If mail parse is installed than you will have to go to php settings and activate it,if it is not installed than you will have to install mailparse WHM-->software-->module installers-->PECL and click show avaiilable modules or just search for mail parse in search field.

You can of course install it through SSH also if you preffer.

[MistaGrk]

3 hours ago, Nelsa said:

If mail parse is installed than you will have to go to php settings and activate it,if it is not installed than you will have to install mailparse WHM-->software-->module installers-->PECL and click show avaiilable modules or just search for mail parse in search field.

You can of course install it through SSH also if you preffer.

Hey, when I go into whm and search for PECL or mail parse, it's empty. Nothing comes up.

[Beav]

3 hours ago, MistaGrk said:

Hey, when I go into whm and search for PECL or mail parse, it's empty. Nothing comes up.

Hey mate, 

In WHM on the left hand Nav Bar, Select 'Software'->'Module Installers'

Here you can select 'Manage' where it says PHP Pecl, after a few seconds you will be redirected, once this page loads you will be able to search for mailparse and select 'Install'

[MistaGrk]

4 minutes ago, GosuHost said:

Hey mate, 

In WHM on the left hand Nav Bar, Select 'Software'->'Module Installers'

Here you can select 'Manage' where it says PHP Pecl, after a few seconds you will be redirected, once this page loads you will be able to search for mailparse and select 'Install'

thank you mate!!!

but i got:

PHP:  syntax error, unexpected '(' in /opt/cpanel/ea-php56/root/etc/php.ini on line 416

Warning: popen() has been disabled for security reasons in OS/Guess.php on line 241

Warning: popen() has been disabled for security reasons in /opt/cpanel/ea-php56/root/usr/share/pear/OS/Guess.php on line 241

Warning: fgets() expects parameter 1 to be resource, null given in OS/Guess.php on line 242

Warning: fgets() expects parameter 1 to be resource, null given in /opt/cpanel/ea-php56/root/usr/share/pear/OS/Guess.php on line 242

Warning: pclose() expects parameter 1 to be resource, null given in OS/Guess.php on line 251

Warning: pclose() expects parameter 1 to be resource, null given in /opt/cpanel/ea-php56/root/usr/share/pear/OS/Guess.php on line 251
pecl/mailparse requires PHP (version >= 7.0.0), installed version is 5.6.34
No valid packages found
install failed

PHP:  syntax error, unexpected '(' in /opt/cpanel/ea-php56/root/etc/php.ini on line 416

Warning: popen() has been disabled for security reasons in OS/Guess.php on line 241

Warning: popen() has been disabled for security reasons in /opt/cpanel/ea-php56/root/usr/share/pear/OS/Guess.php on line 241

Warning: fgets() expects parameter 1 to be resource, null given in OS/Guess.php on line 242

Warning: fgets() expects parameter 1 to be resource, null given in /opt/cpanel/ea-php56/root/usr/share/pear/OS/Guess.php on line 242

Warning: pclose() expects parameter 1 to be resource, null given in OS/Guess.php on line 251

Warning: pclose() expects parameter 1 to be resource, null given in /opt/cpanel/ea-php56/root/usr/share/pear/OS/Guess.php on line 251
pecl/mailparse requires PHP (version >= 7.0.0), installed version is 5.6.34
No valid packages found
install failed

 

[Beav]

This message is telling you mailparse requires php 7.0 and your currently using php 5.6

You can get mailparse to work on 5.6 but theres no 'official' release.  

[MistaGrk]

1 minute ago, GosuHost said:

This message is telling you mailparse requires php 7.0 and your currently using php 5.6

You can get mailparse to work on 5.6 but theres no 'official' release.  

I see. I require your help then...

1. How would I go by getting mailparse on 5.6? I looked online briefly and I am getting different answers from forums - my server is linux and its on centos 7.4

2. If i upgrade to php 7 via cpanel, blesta breaks.

[Michael]

21 minutes ago, MistaGrk said:

I see. I require your help then...

1. How would I go by getting mailparse on 5.6? I looked online briefly and I am getting different answers from forums - my server is linux and its on centos 7.4

2. If i upgrade to php 7 via cpanel, blesta breaks.

you haven't applied the hot fix for php 7 or you are on a old version which doesn't have a PHP7 hot fix.

[MistaGrk]

3 hours ago, GosuHost said:

We are trying to apply the hotfix right now Mike

Thank you - all working well thanks to @GosuHost

[Nelsa]

If you are using that cPanel server to provide hosting to your clients than you will have to install mailparse for  php 5 also since many clients will ask for it, for php 5 you need  older version mailparse-2.1.6