Multicraft docs are they out of date?

[Jackis18]

On the Multicraft Docs page, it states that you can make login credentials send out only once although the code on that page does not work.

 

{% if service.multicraft_login_username %}

Login with

User: {service.multicraft_login_username}

Pass: {service.multicraft_login_password}

{% else %}

Login using your existing Multicraft account credentials.

{% endif %}

 

This code returns an error, "Template parse error:  if service.multicraft_login_username tag doesn't exist"

 

How can I get this working?

 

Thanks

Jack

[MineHarvest66]

16 minutes ago, Jackis18 said:

On the Multicraft Docs page, it states that you can make login credentials send out only once although the code on that page does not work.

 

{% if service.multicraft_login_username %}

Login with

User: {service.multicraft_login_username}

Pass: {service.multicraft_login_password}

{% else %}

Login using your existing Multicraft account credentials.

{% endif %}

 

This code returns an error, "Template parse error:  if service.multicraft_login_username tag doesn't exist"

 

How can I get this working?

 

Thanks

Jack

You may be right my fellow. Could you please look into a pre created Multicraft package on Blesta end and posting a screenshot of the "Welcome Email" section? It will be just beneath where you set the pricing of various terms.  

That may hint us what "variables" exists within the latest module.

[Jackis18]

 

There is the exact error and welcome email I am trying to setup - with all the module variables aswell.

 

Thanks

Jack

[MineHarvest66]

11 minutes ago, Jackis18 said:

 

There is the exact error and welcome email I am trying to setup - with all the module variables aswell.

 

Thanks

Jack

I think I thought of what possibly be the problem...  

There obviously two "kinds" of "variables" that looks very similar the one your trying to use ( service.multicraft_login_username) and another of one that looks very similar (service.multicraft_user_name). With that said...  

Could you please see what happens if you swap service.multicraft_login_username for service.multicraft_user_name ?  I am thinking that one may be valid while the other one may been "removed" from Multicraft/Blesta but had not been updated on the docs/module "variables" listing.  

Please let us know the result and thanks in advance.  

 

[Jackis18]

That accepts the variable although upon testing instead of sending the username is sends the service ID :/

Thanks

Jack

[Jackis18]

Seems the issue is related to the "font" - upon changing it and then changing it back to the original it has fixed the issue. - Seems I need to learn not to copy and past anything even from the official docs page!

Thanks

Jack

[MineHarvest66]

18 minutes ago, Jackis18 said:

That accepts the variable although upon testing instead of sending the username is sends the service ID :/

Thanks

Jack

I am sorry but this confuses me more than ever.   

I am very sorry that I am not sure why this module is causing such problems...

[Tyson]

On 1/16/2018 at 8:16 PM, Jackis18 said:

{% if service.multicraft_login_username %}

Login with

User: {service.multicraft_login_username}

Pass: {service.multicraft_login_password}

{% else %}

Login using your existing Multicraft account credentials.

{% endif %}

 

This code returns an error, "Template parse error:  if service.multicraft_login_username tag doesn't exist"

Based on the template parse error you received, I think you pasted that code into the WYSIWYG as HTML, so the WYSIWYG encoded the text as HTML. When pasting code, it is best to do so in "Source" mode--that is, you click the "Source" button in the WYSIWYG so you can see the HTML source, and that's where you paste the code. If you see any HTML-encoded characters like   or % in between template tags then some of the characters were inadventently HTML-encoded and will cause a parse error.

A valid conditional tag would not have any HTML-encoded characters, e.g.:

{% if service.multicraft_login_username %}

But while it may look correct in HTML, it may be wrong Source mode (which is what matters). If the spaces were HTML-encoded, Source mode would show:

{% if service.multicraft_login_username %}

In this case, the spaces were HTML-encoded to  , which is invalid syntax for tags and causes a parse error.

[Michael]

I always recommend pasting into the text box and then copying it into the html side.