aakash singh Posted January 14, 2018 Report Posted January 14, 2018 After patching Blesta to the latest version my current license got expired. Please suggest what to do? Quote
0 MineHarvest66 Posted January 14, 2018 Report Posted January 14, 2018 On 1/14/2018 at 6:30 AM, aakash singh said: After patching Blesta to the latest version my current license got expired. Please suggest what to do? Expand That may seems odd but I can think of two reasonable things to confirm and look into... 1. During the process your license could of literally expired. For example if you were doing the updates in between the late night and very early morning of Midnight. With that said you should confirm that your license is "still good" or if an outstanding invoice for it has to be paid off. 2. Your IP could of changed for one reason or another. Verifies this and if it did run the re validation. Other than that then yes that is very bizarre then. aakash singh and Beav 2 Quote
0 Beav Posted January 14, 2018 Report Posted January 14, 2018 Try to reissue your license and reenter your key if requested. Should revalidate as long as your license is still valid. aakash singh 1 Quote
0 Abdy Posted January 14, 2018 Report Posted January 14, 2018 Another possibility is if you have a owned license, the support and updates have expired. MineHarvest66, Beav and aakash singh 3 Quote
0 MineHarvest66 Posted January 14, 2018 Report Posted January 14, 2018 On 1/14/2018 at 5:39 PM, cyandark said: Another possibility is if you have a owned license, the support and updates have expired. Expand Good point there, I didn't actually thought of that given that he tried to upgrade the installation. aakash singh and Beav 2 Quote
0 Paul Posted January 17, 2018 Report Posted January 17, 2018 If this is still an issue, please create a ticket or PM me the license key. activa and aakash singh 2 Quote
0 aakash singh Posted January 17, 2018 Author Report Posted January 17, 2018 Restored full site using my previous backup, and instead of patching i replaced all files. Now everything is fine MineHarvest66 and Michael 2 Quote
0 MineHarvest66 Posted January 17, 2018 Report Posted January 17, 2018 On 1/17/2018 at 9:06 PM, aakash singh said: Restored full site using my previous backup, and instead of patching i replaced all files. Now everything is fine Expand Glad to see that your got your priorities in order. aakash singh 1 Quote
0 Abdy Posted January 18, 2018 Report Posted January 18, 2018 I want to add my case here too, Since Monday I get the same error every day. My license is owned, purchased in BlestaStore, every day I log on to the Blesta admin panel I have to re-issue the license and enter it again in order to log on to the admin panel. Quote
0 MineHarvest66 Posted January 18, 2018 Report Posted January 18, 2018 On 1/18/2018 at 9:52 PM, cyandark said: I want to add my case here too, Since Monday I get the same error every day. My license is owned, purchased in BlestaStore, every day I log on to the Blesta admin panel I have to re-issue the license and enter it again in order to log on to the admin panel. Expand Err that not too good, I gotten the license re validated once and they said that normal as long as it validated successfully. But so far no drops for now that is... Quote
0 Abdy Posted January 18, 2018 Report Posted January 18, 2018 On 1/18/2018 at 10:13 PM, MineHarvest66 said: Err that not too good, I gotten the license re validated once and they said that normal as long as it validated successfully. But so far no drops for now that is... Expand It's quite rare, If I enter the license without re-issuing, it always gives me the same error, That my license is not valid for the location of the installation. But I haven't moved my installation to another location. Quote
0 MineHarvest66 Posted January 18, 2018 Report Posted January 18, 2018 On 1/18/2018 at 10:38 PM, cyandark said: It's quite rare, If I enter the license without re-issuing, it always gives me the same error, That my license is not valid for the location of the installation. But I haven't moved my installation to another location. Expand But if happening daily for you and it has to be reissued there a problem somewhere or somehow. Quote
0 Paul Posted January 18, 2018 Report Posted January 18, 2018 On 1/18/2018 at 10:38 PM, cyandark said: It's quite rare, If I enter the license without re-issuing, it always gives me the same error, That my license is not valid for the location of the installation. But I haven't moved my installation to another location. Expand Is it on a cloud hosting service, or is there multiple web servers behind a NAT/load balancer? If so, your IP may be different when you login again. With your license key, I can check what the IP/domain/server path are, then you can re-issue and we can see if it changes or stays the same. Another possibility is if you have an IPv4 and IPv6 address, we may need to add the second one manually. MineHarvest66 and Michael 2 Quote
0 Abdy Posted January 18, 2018 Report Posted January 18, 2018 On 1/18/2018 at 10:54 PM, Paul said: Is it on a cloud hosting service, or is there multiple web servers behind a NAT/load balancer? If so, your IP may be different when you login again. With your license key, I can check what the IP/domain/server path are, then you can re-issue and we can see if it changes or stays the same. Another possibility is if you have an IPv4 and IPv6 address, we may need to add the second one manually. Expand My Blesta installation is hosted on a Dedicated Server, without NAT and without Load Balancer, but has IPv4 and IPv6. Quote
0 Paul Posted January 18, 2018 Report Posted January 18, 2018 On 1/18/2018 at 11:18 PM, cyandark said: My Blesta installation is hosted on a Dedicated Server, without NAT and without Load Balancer, but has IPv4 and IPv6. Expand OK, please PM me your license key + IPv4 & IPv6 address. That's most likely the issue. Quote
0 Abdy Posted January 18, 2018 Report Posted January 18, 2018 On 1/18/2018 at 11:22 PM, Paul said: OK, please PM me your license key + IPv4 & IPv6 address. That's most likely the issue. Expand PM sent. Quote
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aakash singh
After patching Blesta to the latest version my current license got expired. Please suggest what to do?
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