Service time period

[katycomputer]

When I add a service, the dates are wrong. So, we bill quarterly, the description says "3 Months - $60.00 (Jan 01, 2018 - Apr 01, 2018)"

Is there a way to get it to say "3 Months - $60.00 (Jan 01, 2018 - March 31, 2018)"

[Beav]

1 hour ago, katycomputer said:

When I add a service, the dates are wrong. So, we bill quarterly, the description says "3 Months - $60.00 (Jan 01, 2018 - Apr 01, 2018)"

Is there a way to get it to say "3 Months - $60.00 (Jan 01, 2018 - March 31, 2018)"

Im confused or super tired, wouldnt 3 months renew on april 1st?

[katycomputer]

I guess we are looking at it differently. I am looking at the invoice covering the time period 1/1 - 3/31 with a renewal date of 4/1.

Put another way you wouldn't say an invoice covering 2018 goes from 1/1/2018 - 1/1/2019, you would say 1/1/2018 - 12/31/2018

[MineHarvest66]

12 minutes ago, katycomputer said:

I guess we are looking at it differently. I am looking at the invoice covering the time period 1/1 - 3/31 with a renewal date of 4/1.

Put another way you wouldn't say an invoice covering 2018 goes from 1/1/2018 - 1/1/2019, you would say 1/1/2018 - 12/31/2018

Unfortunately while that may not logically correct, it is industry correct. Even in your example.  

Think of it more like this and maybe you will be able to understand why it set like that... 

In your example (1.1.2018-12.31.2018) that only gives the client 364 days of service. While by the way it done now it would give the client 365 days of servicing. 

Does this help you understand why it likely like this?

 

[katycomputer]

Quote

 

OK, I guess it's going to be one of those agree to disagree issues.