Logicboxes phone-cc error

[evolvewh]

v4.1.1 attempting to register a domain for a client. Here are the logs:

Input (Success)

https://httpapi.com/api/customers/search.json
a:5:{s:8:"username";s:17:"customer email address";s:13:"no-of-records";i:10;s:7:"page-no";i:1;s:11:"auth-userid";s:6:"xxxxxx";s:7:"api-key";s:32:"xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx";}

Output (Success)

https://httpapi.com/api/customers/search.json
{"recsonpage":"0","recsindb":"0"}

Input (Success)

https://httpapi.com/api/customers/signup.json
a:14:{s:4:"name";s:19:"First Name Last Name";s:7:"company";s:14:"Company Name";s:5:"email";s:17:"email_address";s:14:"address-line-1";s:20:"full address ";s:14:"address-line-2";s:9:"address 2";s:4:"city";s:11:"city";s:5:"state";s:2:"state";s:7:"zipcode";s:5:"xxxxx";s:7:"country";s:2:"US";s:8:"username";s:17:"email_address";s:6:"passwd";s:15:"xxxxxxxxxxxx";s:9:"lang-pref";s:2:"en";s:11:"auth-userid";s:6:"xxxxx";s:7:"api-key";s:32:"xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx";}

Output (Error)

https://httpapi.com/api/customers/signup.json
{"status":"ERROR","message":"Required parameter missing: phone-cc"}

I've of course changed the customers actual info here and I can see that the phone number and phone-cc are not being passed at all. This is a new client being registered along with the domain.

When I attempt to manually edit and activate the service, this error message appears: Required parameter missing: customer-id

[Blesta Addons]

this is because your client didn't filled the phone number. because is a required element for customer in Logicboxes .

we have tweaked the module to allow fill a empty phone . i will release the logicboxes reloaded module with  anew version that will work with the logicboxes core module (it has some feature that the core didn't support it now) .

[evolvewh]

10 minutes ago, Blesta Addons said:

this is because your client didn't filled the phone number. because is a required element for customer in Logicboxes .

we have tweaked the module to allow fill a empty phone . i will release the logicboxes reloaded module with  anew version that will work with the logicboxes core module (it has some feature that the core didn't support it now) .

Our client has added a phone number to their account and we have it set as a required field when creating an account with us.

[Blesta Addons]

1 hour ago, evolvewh said:

Our client has added a phone number to their account and we have it set as a required field when creating an account with us.

from your log, the phone or the country code was not send . i still think the phone number was missing .

 

[evolvewh]

2 hours ago, Blesta Addons said:

from your log, the phone or the country code was not send . i still think the phone number was missing .

 

The issue is that the module is not sending the phone number. The phone number does exist for the customers account but the module isn't passing that value to the registrar.

[Blesta Addons]

i use a custom condition that is working for me, make note of it :

                    } elseif ($key == 'phone-cc') {
                        $part = explode(
                            '.',
                            $this->formatPhone(
                                isset($numbers[0]) ? $numbers[0]->number : null,
                                $client->country
                            )
                        );
                        if (count($part) == 2) {
                            $vars[$key] = ltrim($part[0], '+');
                            $vars['phone'] = $part[1] != '' ? $part[1] : '1111111';
                        }
                    } 

so if the module can't get a number he is filling a unused number '1111111' .

[evolvewh]

50 minutes ago, Blesta Addons said:

i use a custom condition that is working for me, make note of it :

                    } elseif ($key == 'phone-cc') {
                        $part = explode(
                            '.',
                            $this->formatPhone(
                                isset($numbers[0]) ? $numbers[0]->number : null,
                                $client->country
                            )
                        );
                        if (count($part) == 2) {
                            $vars[$key] = ltrim($part[0], '+');
                            $vars['phone'] = $part[1] != '' ? $part[1] : '1111111';
                        }
                    } 

so if the module can't get a number he is filling a unused number '1111111' .

Thanks for the help. This is the first time I've seen this so I'll watch for a bit and see if it continues with others or if it was a one time thing.