Stripe payments after migration

[Lucas]

Hey guys,

So I just recently migrated from WHMCS to Blesta and have several people using Stripe to pay as well as some using PayPal. I am concerned here on how the charges work, I see that the CC details for my clients are stored in Stripe. Is there a way to connect this accounts to capture the charge or will they have to re-enter all details to get charged in Blesta? Should I remove these clients from Stripe manually?

Does anyone have a suggested method of moving forward in a case like this? I want to make sure my clients don't get too annoyed about having to pay attention to all these changes.

[Beav]

10 minutes ago, Lucas said:

Hey guys,

So I just recently migrated from WHMCS to Blesta and have several people using Stripe to pay as well as some using PayPal. I am concerned here on how the charges work, I see that the CC details for my clients are stored in Stripe. Is there a way to connect this accounts to capture the charge or will they have to re-enter all details to get charged in Blesta? Should I remove these clients from Stripe manually?

Does anyone have a suggested method of moving forward in a case like this? I want to make sure my clients don't get too annoyed about having to pay attention to all these changes.

Should be a payment account option in client portal, www.domain.com/{clientportal}/addccaccount/ (adds cc)

or www.domain.com/{clientportal}/accounts/1/  (for ach etc)

[Lucas]

So what you are suggesting is just simply have them enter the CC details again and make the payment. While I am guessing that is what I will have to do, I am wondering if by chance there is a better workaround where it doesn't involve that, since the details are already saved in Stripe.

[Beav]

5 hours ago, Lucas said:

So what you are suggesting is just simply have them enter the CC details again and make the payment. While I am guessing that is what I will have to do, I am wondering if by chance there is a better workaround where it doesn't involve that, since the details are already saved in Stripe.

They should only have to enter their information one time into blesta. 

[Nelsa]

5 hours ago, Lucas said:

Hey guys,

So I just recently migrated from WHMCS to Blesta and have several people using Stripe to pay as well as some using PayPal. I am concerned here on how the charges work, I see that the CC details for my clients are stored in Stripe. Is there a way to connect this accounts to capture the charge or will they have to re-enter all details to get charged in Blesta? Should I remove these clients from Stripe manually?

Does anyone have a suggested method of moving forward in a case like this? I want to make sure my clients don't get too annoyed about having to pay attention to all these changes.

Did you check option "Store Card Information Offsite " if not than you should have information stored...but keep in mind that user have to click on "save" when paying or add payment account manualy in control panel

[Lucas]

I don't think you understood what I was asking for, but thank you for the suggestion. I will have them all manually re-enter the details and make sure they pay their bill.

[Nelsa]

41 minutes ago, Lucas said:

I don't think you understood what I was asking for, but thank you for the suggestion. I will have them all manually re-enter the details and make sure they pay their bill.

Well yes..my mistake I just jump over your post...you are asking for existing clients...