So I just actually had my first client purchase domains. After the purchase, they now want to add privacy protection (which I have set as a configurable option). I added the option via the admin panel to the service, it invoiced them, they paid the invoice....but in the service the config option is still unticked and it didn't send anything to the registrar to add it.
Did I do something incorrectly? And what's the best way to get it added now that he paid for it. I can check the box again and manually add it at the registrar, but then it will invoice again.
Question
Daniel B
So I just actually had my first client purchase domains. After the purchase, they now want to add privacy protection (which I have set as a configurable option). I added the option via the admin panel to the service, it invoiced them, they paid the invoice....but in the service the config option is still unticked and it didn't send anything to the registrar to add it.
Did I do something incorrectly? And what's the best way to get it added now that he paid for it. I can check the box again and manually add it at the registrar, but then it will invoice again.
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