Help - Sad with Licensecart Support

[megdi]

HI.

I am  new with blesta.
I have tried trial license of blesta and now i plan to migrate to blesta and plan to use Multi company feature.

I bought license from licensecart.com with 1 multi company addon license. I interest to use multi company feature and tested it.
After i change license "License Key" page then i add new company. unfortunately i always found Notification about 

There are no addon company licenses available. Please log in to your account at account.blesta.com or contact sales to purchase additional company licenses.

i tried to contact licensecart support but no response more than 2 days. I know they close support at Saturady and sunday. But i sent ticket On Aug 9 2017. Chat on Blesta.com always offline.
Is there reseller of blesta license which give support 24/7 or better?

I want to support blesta fighting whmcs, But this experience make me Lose hope

If no solution, i must think twice to migrate from whmcs.

Thank you.

[Beav]

have you tried to reissue the license?

[megdi]

30 minutes ago, gosuhost said:

have you tried to reissue the license?

Yes, i have.

I reissued then add new company but still same.

[Blesta Addons]

@Licensecart is always here , maybe something who preventing him from response. just be patient, your issue is a simple and the fix is also simple.

 

[megdi]

Just now, Blesta Addons said:

@Licensecart is always here , maybe something who preventing him from response. just be patient, your issue is a simple and the fix is also simple.

 

Yes Right. it is really simple problem. I am sure it.
This more over make me worry. 
Simple problem should be able solved quicker.
I used WHMCS more three years and never open a ticket about anythings. 

please remember, now is friday. if they don't solve this issue today, that mean i must wait Monday. They only open support Monday untuk friday.

I can wait their replies for hours for simple issue, But waiting a response more than 2 days and may be potential to extend until more than 5 days, it can break my schedule.

[Michael]

Sorry let me sort that for you now I've been busy at another job lately and callum broke his wrist. Addon companies have to be manually provisioned as there's no way to automate them yet.

That license now has 1x addon company.

[activa]

2 hours ago, Licensecart said:

Addon companies have to be manually provisioned as there's no way to automate them yet.

That license now has 1x addon company.

No way in API call of blesta resellers?

[Michael]

On 11/08/2017 at 11:48 PM, activa said:

No way in API call of blesta resellers?

nope there's no way yet, so neither ours nor the blesta official one supports addon companies.