Blesta Addons Posted June 16, 2017 Report Posted June 16, 2017 sometimes when we edit invoice, and apply changes, the invoice is closed and the amount is 0, after we see the invoice we found nolines in it like this screen . this isue is only when we have upgraded to v4 . and is occasional . activa 1 Quote
Tyson Posted June 19, 2017 Report Posted June 19, 2017 Did you add line items to it before saving? Does the invoice have any line items associated with it (in the database)? Quote
Blesta Addons Posted June 21, 2017 Author Report Posted June 21, 2017 this bug has turned us crazy ... we are modifying a existing invoice that has just 1 line that is attached to a service, what we do is add ing a new line with the same description and price and we delete the old line, after saving the invoice is closed when empty description and price as shown in the screenshot . we renew manually some service for some clients, and to avoid another renewing when they pay the invoice, we delete the old (attached line to service) and adding new line . this behavior now is every day happen and only if : - Invoice has 1 line. - Blesta version 4. in blesta v3, has no bug, and if blesta v4 in invoice with multiple lines didn't happen . Quote
Tyson Posted June 22, 2017 Report Posted June 22, 2017 Sounds very strange, but we'll take a look to see if we find anything. Does it happen mostly for service-related invoices, or can you manually create a new invoice and edit it to encounter the same issue? Do you have any custom code updating invoices? Can you replicate the issue on the demo? Quote
Blesta Addons Posted June 22, 2017 Author Report Posted June 22, 2017 Just now, Tyson said: Does it happen mostly for service-related invoices, or can you manually create a new invoice and edit it to encounter the same issue? we never tested in invoice created manually. only invoice created by the system and they service-related invoices . Just now, Tyson said: Do you have any custom code updating invoices? NO, and i have disabled all plugin for 1 day, and is still happen . Just now, Tyson said: Can you replicate the issue on the demo? tested, and i was able to replicate it . so i an confirm is a bug now . So finally this is the conclusion : 1 - create new service (invoice method = Create Invoice). 2 - edit invoice, (remove original line, add a new line), Save (modify invoice) 3 - check the invoice activa 1 Quote
Blesta Addons Posted June 23, 2017 Author Report Posted June 23, 2017 Hope to see fix soon, as we work with this a lot every day, and is s pain and a time waste to recreate the invoice + some illegal usage when the invoice is closed with no line description, this can bring us trouble if any client claim about the how the invoice was (xx amount) then it converted to 0 after . at least post here the fix we should patch the invoice model as soon as possible . activa 1 Quote
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