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Showing results for tags 'email'.
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What's the best / easiest way to add an HTML header/footer to all emails by default? One of the game changers for WHMCS was when they introduced a global/generic header/footer, and I'd like to replicate that within Blesta, without having to hand-edit every single email template...
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Hai.. Is there any way to modify the decimal point on email? The decimal works on the PDF file, but seems not in the email. I attached the screenshot of both invoice on email and pdf. Here is my email template.. Hi {contact.first_name}, An invoice has been created fo...
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Hello , Some time ago I had the same problem. Unfortunately I had to start from scratch with my configuration. I have configured a support department but it can't create tickets. I checked that the information was good password and server. Everything seems to work on outlook for exa...
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Email History Gosuhost is introducing the email history plugin for Blesta. This allows your customers to view past emails straight from their client area. This gives your customers a much better experience rather than them checking their email client for past emails. They can click the row...
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Hello, I'm not sure if I missed it but is there a way to send an email notification for both the client and our support email to receive notifications about due invoices? Right now I think only the clients receive it.
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Wrong pdf invoice attached to receiving client's email
Chris van der Westhuizen posted a question in Support
While Invoices generate, and staff resend a failed invoice/mail at the same time, all of those emails that went out received the correct email header and body but the wrong content in the attachment. I noticed that the datetime fields of those emails in the log_emails table with the wrong attac... -
Hello - Have a quick question and maybe this will turn into a feature request (if it hasn't already), but I want to be able to add the Client's Name to the "Staff Ticket Updated" email that is sent out, that way it shows what client submitted the Ticket without having to login to find out. I tr...
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Hi, Because my email server is hosted on a different server than Blesta I have to setup remote email piping. I will of course use SSL, but I’m trying to decide if I choose POP vs IMAP. From my understanding IMAP is a modern protocol and has the advantage of keeping all emails stored on the...
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Sorry I can't seem to find any information, what I'm looking for is for the ability to host Microsoft exchange email accounts. We've unfortunately been using parallels automation for a number of years and that is a feature it had that we would like to use in Blesta. I'll settle for O365 integration...
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I want to change my Blesta forum email address, but cannot find the setting within my profile - what am I missing?
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This might help a few people, you can't use PHPIDs with this at the moment. This is designed for my business but edit as you please, you can keep it the same and just edit the business name, etc. please make sure your Service Creation template only has these: Html: {package.email_html} Text: {pac...
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email going to spam folder and marked as spam [invoices/tickets/mails] all type emails all record set already on server spf rdns dkim.
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Hi Team. I am trying to switch up my themes and offer clients something more branded. I developed the following template and I am getting the following error when trying to save it: Template parse error: unexpected character in filters : ";" at 453 <table border="0" cellpadding="0" cel...
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I create a staff group and assigned several staff users to the group. The group is set to receive specific emails such as new invoices. However when I generate a new invoice it only gets BCC'd to my single admin account. Even if I added other staff as admin's they do not get them. Am I missing s...
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I noticed that WHMCS has this capability. Will it be added to Blesta ? https://requests.blesta.com/topic/need-ability-to-allow-customers-to-see-their-email-history -
Hello, I am having some issues with piping on a new installation on a cPanel server - based on the logs, test messages appear to be piping correctly. PHP Version 7.0.19, it's a secondary installed so the proper shebang (#!/opt/cpanel/ea-php70/root/usr/bin/php -q) was added to pipe.php, a...
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Hello - In the Invoice Delivery email from Blesta, there is a link "Pay Now" which allows recipients to pay for their invoice without logging into to the portal, however at some point this stopped working for me. I have had a couple people confirm this and each get the same error message when t...
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I don't use the account email feature as much as I should because I can't access more than one email address via the drop down. I would like options to send emails by.... All contacts on an account. Contact Types (support, billing, etc.) Add rows that let met BCC, CC...
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Hi Dev Team, Since I am new to Blesta I started testing the v3.6.2 for two reasons. 1) I wanted to get it customized for our business 2) Check bugs/security if any. I started testing Blesta on a localhost (laptop) with a trial license. To my surprise I found that two clients can be created...
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I'm having trouble setting up the forwarder in cPanel as nothing seems to work. I tried both /usr/bin/php /home/username/public_html/blesta/plugins/support_manager/pipe.php /usr/local/bin/php /home/username/public_html/blesta/plugins/support_manager/pipe.php Blesta is in a subfolder named...
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Hi, I was looking ad Staff Group / Email BCC Notices settings. Then those BCC emails are send. For example I create a group and make Invoice Delivery (paid/unpaid) active. But after invoice was generated and delivered my BCC staff member didn't get any email. How could it be configured properly...
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If you are like us, the only supported protocol for accessing Blesta is via https. To that end, all links sent in emails should have https based links instead of the default http Here is a quick SQL call to make that happen without having to go into the interface and change each email template m...
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Is there a way to delay the sending of renewal invoices on weekends? That way my clients only receive their invoices on weekdays. I know it is a long shot, but I am hoping there is a simple way to stop Blesta from sending/renewing on weekends. E.g. If today = a weekend, stop the process. Of c...
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So I was able to create a email template, but I am not sure how you set the name and description for this temploate. Also, how do I remove the Email/Group, so I can rename it? --------------------------------------------------------------------------------------------------------------------------... -
Hi, I know this issue has been brought to light a few times, but the solution has usually been to manually do some SQL and this is happening far too often for that to be a suitable fix for me. Version: Blesta 3.2.0 with all Plugins up-to-date. The problem: You can see there is an...
