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Found 2 results

  1. evolvewh
    I attempted to refund a transaction made today (not settled) and received the following message. Is it because it needed to be voided instead of refunded? This makes me think that I should have used void and if possible, this error message should have said that I need to void vs. refund. For now, I logged into authorize.net and voided the transaction there. This is using Blesta v3.6.2
  2. AllanD
    I am trying to set up Blesta 3.3 using the Customer Information Manager (CIM) within Authorize.net (which seems to be configured OK). I created an Order Form under Packages and set the type to Client Registration. The form asked for email, but the email did not pass through to CIM; Only the basic account information did. Is there a point of configuration to map the fields from Blesta to the payment gateway/CIM? Also when using CIM, what credit card information gets stored locally?
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