evolvewh

+1

I'm hoping that also clears this up: http://www.blesta.com/forums/index.php?/topic/5893-core-2069-related-question/ There seem to be a few things going on with time functions and DST doesn't help it any.

I know they also have this task assigned. I couldn't tell you when they plan on doing it: http://www.blesta.com/forums/index.php?/topic/2981-cancel-orders-that-are-days-old-automatically/

root

I want to let you know that Softaculous is not working. A 500 server error appears. cPanel Extended 4.3 and a Blesta 3.6.1

Thanks for your response. I'll give it a try and see what happens with the lock function.

All of the invoices that are auto generated have 06:00:00 for the time due. They are all failing to auto debit 1 day before the due date. I have to manually process them or wait until the actual due date before they are auto debited. I have no idea if this has anything to do with it but I manually processed an invoice at 09:02 MST this morning and the time in the database shows: 15:08:24

I want to revisit this and let you know that there is an issue going on. It's consistently happening with every invoice generated. The date in the database is different than what's showing the admin area and it never runs auto debit on the day that is selected under settings -->> company -->> billing/payment -->> invoice charge options. The server has been updated to DST and all other settings are correct. I've been through them multiple times. No one else is experiencing this?

We use it a lot for website development or a sales lead if someone isn't quite ready to purchase but they say they will be in the near future.

Do you know what update needs to be made? I thought the module was grabbing the expiration date. Strange. I just checked the database and it does have the Order-ID so I thought that would pick up the details to be synced. Not how it works?

I have a couple of questions for the Standard Logicboxes module: 1) How often does the expiration date get updated? I've found a handful of them that haven't updated. 2) Is there a way to automatically lock each domain after they have been registered or transferred?

The release announcements are in the RSS Feed Reader too. I'm sure they run into unexpected issues when developing features and the mass mailer looks to be a rather large amount of coding.

It's really not that hard to implement and I documented all of it here so you can recover after an upgrade if you over write the files.

I'm not sure I'm reading this right. What I'm concerned about is the domain privacy pricing from the time that the transfer is completed until the time the next renewal date comes up. For Example: Client has a domain at xyz registrar now with Domain Privacy and it does not expire until 03/08/2018 They order the transfer through the gaining registrar along with domain privacy. Assume the transfer is completed on 03/07/2016. The new gaining registrar is going to be charged for domain privacy from 03/07/2016 through 03/08/2019 by their reseller (resellerclub, tucows, etc) How does this additional cost for domain privacy get passed along to the client?

I can't speak for anyone else but it's very beneficial for us. Since I created it, quite a few tickets have been updated to this status. If it's going to be awhile (2-3+ releases) until Custom Ticket Status are added, I'd say, yes, add this one.

You're right, it wasn't hard to do at all. We personally don't need any more statuses but I can help others if they need it. My next task is to get the clients name to display in a 'from' column.

They do. We needed this status now and it's on their long term list. https://dev.blesta.com/browse/CORE-605

This would be a very nice feature to see!

If anyone else would like to make another status, just change 'on_hold' or 'On Hold' to the status you want to create. I'm hoping @Blesta likes this and will just add the code to the CORE.

I just added this and wanted to share. I do not see any issues on our side and I did not do anything to modify the clients views. I looked at their view and it's acceptable as is for us. Blesta Version: 3.6.1 Warning: BACKUP your files and database first! If anyone has suggestions or sees something I did wrong, please let me know. Files to modify: plugins/support_manager/views/default/admin_tickets.pdt Add after Line 7: array('name'=>$this->("AdminTickets.index.category_on_hold", true) . " <span>(" . $this->Html->($status_count['on_hold'], true) . ")</span>", 'current'=>($this->Html->ifSet($status) == "on_hold" ? true : false), 'attributes'=>array('href'=>$this->base_uri . "plugin/support_manager/admin_tickets/index/on_hold/", 'class'=>"ajax")), plugins/support_manager/language/en_us/support_manager_tickets.php Add after Line 51: $lang['SupportManagerTickets.status.on_hold'] = "On Hold"; plugins/support_manager/language/en_us/admin_tickets.php Add after Line 27: $lang['AdminTickets.index.category_on_hold'] = "On Hold"; plugins/support_manager/models/support_manager_tickets.php Add after Line 266: where("support_tickets.status", "!=", "on_hold")-> Add after Line 1029: 'on_hold' => $this->_("SupportManagerTickets.status.on_hold"), plugins/support_manager/controllers/admin_tickets.php (adds the status count) Add after Line 90: 'on_hold' => $this->SupportManagerTickets->getStatusCount("on_hold", $this->staff_id), Add after Line 149: 'on_hold' => $this->SupportManagerTickets->getStatusCount("on_hold", $this->staff_id, $client->id), In your database, go to the support_tickets table and under structure, add the following to the Status column: 'on_hold' (I added it right before 'closed')

What problems were you having? I haven't noticed anything major but I can't say I've tested out every single feature in full.

@Blesta, you may have already thought through this but I am posting it while it's on my mind. Is there a way / will there be a way to handle this scenario: A client has a domain that does not expire for 4-5 years (as an example) at another registrar but they want to transfer it now. They have privacy protection at the current registrar now. They want privacy protection all the way through the new expiration date after the transfer has been completed. Will Blesta be able to calculate the appropriate charge for this add on? It's more than 1 year after the transfer has been completed.

Yes, if possible. I don't always want people being able to just upload whatever they want. Others will have different uses but we would only use it when we're working with a client to develop a new site for them.

I would allow them to see the documents (uploaded by them and by the staff) but the control to allow uploading on an individual client basis would be nice.

Good idea and it worked. I was hesitant to try it but I don't see any issues with it.