richwalker

Hi Paul I have the user assigned to the necessary departments. See attachment

Administrators Access control list has everything ticked. See attach screenshot.

Yes mate,

Since upgrading to 3.4 we have found that clients & admin's can create a support ticket and an email notification is received by the client and admin people in that department but its not logged in the blesta panel. See attached. There should be 4 open tickets.

Hi mediagin Yes mate, they only way i could get it work was to change the cron to lynx -dump 'https://www.mydomain.com/cron/?cron_key=1234abc' Replace mydomain.com to your domain & the cron key to yours. Thanks

We have upgraded blesta to 3.4 & at random times the cron process never finishes. I have kill the process on the command line. Anyone else having the same problem?

PauloV I'm happy to chip in too. Just let me know how much of a donation you would like. :-)

Hi Paul Yes GD support is enabled version 2.1.0 Thanks

Hi Tyson Yes the logo is attached to the pdf if I manually send it.

Hi Paul Sorry for the delay, Yes we have GD library installed. We are running php in CGI module Version 5.4.35 GD Version 2.1.0 The logo shows on PDF's if you login to the control panel and view that way. Its just via email that's the problem '

Yes mate it is.

My logo is missing on invoices that have been automatically generated. The logo has worked in the past. It's strange as it's been fine up and till a couple of weeks ago. I'm pretty sure I haven't changed anything.

That did the trick. Thank you licencecart

Tyson The problem is because we are forcing the users to use https:// and the hyperlink is just http:// Could you tell me where is change {payment_url} in blesta. Thanks Rich

We have the same problem too. After getting calls from clients saying they just get redirected to the login screen

Did you received my email on the 23/10

Spot on. I have dropped you an email

How to i enable the New Service button in the client area (under services)?

I have changed $connectData["osrs_environment"] = "TEST"; $connectData["osrs_host"] = "horizon.opensrs.net"; to $connectData["osrs_environment"] = "PROD"; $connectData["osrs_host"] = "rr-n1-tor.opensrs.net"; in opensrs.php and its worked. Thanks

I have sniffed the connection at the firewall and i can see the plugin hitting the IP address 216.40.33.60. The reverse PTR is tell me that its horizon.opensrs.net. Looks like the plugin is stuck in sandbox mode.

In log_modules I can see horizon.opensrs.net in the url field. I haven't got sandbox enabled.

PauloV I have the correct username, key and i have created a salt. but it keeps coming up with The API Username and Key combination appear to be invalid, or your Opensrs account may not be configured to allow API access. I have spoken to opensrs and they confirm i have the correct details & my server ip address is in the api access. Any ideas?

Hi I am looking for someone to write an csv export plugin for blesta. We need to export invoices from blesta in to a csv file. PM me if you're interested. Thanks Rich

Ok thanks. I believe the opensrs module is now available so I'll give that a go.

I just tried a .com using the universal module