Michael

These are tips you might wish to use. 1. Use a different colour theme per company, so you know which one your on. 2. Open both (Or more) companies in other tabs so you can view tickets for both. You know support tickets are hard to handle with more than one company as they all look the same? Put your troubles away go to: /settings/company/emails/templates/ Then click on Staff Ticket Updated In the Subject put the following: Company Name - Update to Ticket {ticket.code} That way they come into your inbox as: Company 1 - Update to Ticket 1234567 Company 2 - Update to Ticket 4567890 Company 1 - Update to Ticket 0987653 Company 1 - Update to Ticket 5678922 Company 2 - Update to Ticket 4567219 Etc. I find these tips helpful and maybe you will too.

I'd add to that, the support ticket, that was the issue the member had in the other thread.

Yeah good idea if we wanted to send a ready made email instead of writing it out.

Time for Walter, he's funny as hell, got to love American humour. http://www.youtube.com/watch?v=Zcnoh3oJJKs Do you like Jeff Durham?

Oh its a directory issue. You will need a new url code. A bit like the one on the portal plugin.

You could look at Noc-ps: http://www.blesta.com/forums/index.php?/topic/572-dedicated-servers-vps-module/

Haha I missed that woops #2

Woops I never need to clear my cache to see it chrome ftw

Not sure it's working for me.

In the app/views/client/default/structure.pdt remove: <span class="button"><a href="<?php echo $this->Html->safe(WEBDIR);?>"><?php $this->_("AppController.client_structure.text_return_to_portal");?></a></span>

Sounds like a plan for the next upgrade of it, I wonder if they will

This is what I've been waiting for haha, I hinted in another thread they was the wrong way round.

Erm you sure you upgraded or half upgraded mate? I get: Blesta © 2007-2013, Phillips Data, Inc. Licensed to Licensecart Installed Version 3.0.1

Mate his domain isn't yourdomain lol and the admin/upgrade is the way to upgrade. However he accidentally overwritten the blesta.php which is why he managed to re-install it

Great job you didn't overwrite your theme, I did that once haha I was half asleep and upgraded and then I was like Oh F*** lol and thankfully I had a half done backup. Since then I always do it that way above.

Sorry to hear that, however Cody did state how to patch (Well gave a link) http://www.blesta.com/forums/index.php?/topic/831-release-301/#entry6854 However it's your first time, do you have any backups mate? Also what I do is upload the files to the server in a upload folder. I then remove the routes.php from the /config/ folder to keep my admin and client area saved. Then I go to /app/views/clients/ and rename default to default-3.0.1 that way it won't overwrite the custom theme. Then move the files over to the public_html Then run the /upgrade/ Hopefully this will help you in the future .

Correct leave it be, you don't need it. Just keep your blesta.php.

Ok mate

Is there a way we can patch this ourselves mate?

I've not tried it mate, but if a admin gives a coupon and it's not for their product their fault haha Also mate will this be fixed on 3.0.1? Hopefully no customers come on here

Yep you found that out Paul haha our countdown to Blesta.

Try using: /usr/bin/php /home/blesta/public_html/index.php plugin/support_manager/ticket_pipe/index/1/

Have you gave your admin group permission to the admin usergroup. What piping way are you submitting? Are you using cPanel, direct admin?

Yep I've confirmed that and as I stated Craig here's my video of the bug, promotion code has been deleted now though. http://screencast.com/t/gEct4kog3U

Oh I've re-read his, I believe he's looking for a section for tickets like a ticket widget on the homepage. I thought Kyle was talking about the one on the homepage for the clients. Woops.