Michael

Have a nice holiday mate, sounds like a bug or a server issue but I don't have a namecheap account to test it myself to confirm .

It went to: department_id name 16 Support Which is what ID my department called Support is. So weird lol.

Yeah mate, I've got access to every department I have, and I think it came by email because it's one of my old responders. But Blesta emailed me about the ticket, is there a way I can remove the ticket from the system mate via phpmyadmin mate?

Ok at 6am today I had a email about a ticket number #64. I couldn't find it on the system, however the system reconizes the ticket as it shows Open (1). However nothing is displayed, even though I have all the departments.. It's spooky as hell. Here's a video: http://screencast.com/t/q2DlQFsB PS: the email is a old auto-closed message from our old billing system, but the cron is removed from that system and also I would of had more than one.

Ok mate, after can you tell us what you find please, maybe it's the module and the guys will be able to check this for you.

You need a configurable option on the Universal Module as far as I'm aware, I could be wrong, I've not personally used it blank before.

Which module are you using mate? Namecheap? It could be a issue with that, as I use Logicboxes.

very clever mate cant wait to see your new one.

I love your website except the dropdown box haha. Bit blurry for me mate.

Oh I'm on a live account.

That's weird mate :s that doesn't happen to me.

*cough* WH***

Not sure mate, maybe it's a bug and the 0 should show a error or you could open a feature request because I'm sure loads would love to see this mate.

I completely agree mate, at the end of the day, I could write a massive list of other billing systems and if you look at how long they took to fix and then look at you guys, it will show how good Blesta devs are.

Your better off making a feature request for it mate, that way your idea can be voted on just that and maybe we can see it in Blesta 3.1 or 3.2 because I do agree it would be easier after selecting a domain to go straight to the packages if the order form allows that.

Huh? More bugs in every release?

Looks like a bug because I can still place a order on a 0 quantity product, however I believe your looking for a restricted product, on the dropdown above, that removes it from the order form.

Oh you can't sign up with the same email address? Not sure then haha, my mate signed up on both companies with the same email not the same company.

Not really a bug but a feature request mate, my customer has the same email address but different usernames, he doesn't get emails from one business though, but it's something we spoke about in the Beta period. I do agree with you though but maybe a email validation on signup. That checks to see if that email is already in the database before you can move on. May I ask do you have multi-company addons or just one? becuase If I was you I'd merge the accounts, it's a bit hard to have customers with more than one accounts in my opinion. Had a client before having two accounts for domains and when he was looking for a certain domain, we took longer going though the accounts finding it.

Sounds great mate

I'd love this

Not sure then

oh sorry my mistake you can't hide them this is an example: Row 1: Label: Domain name Name: domain_name Type: Text Required: Yes Encrypt: Yes (Keeps confidential information) Values: N/A (Blank)

You should set a label ext to the name of the row on the universal module. You can hide it.

Try this file. This is a working edit, as I lost my overview / billing page because I edited it wrong before.