Michael

Sounds like a problem with your hosting...

You can't see it but if you click the manage link, you'll see it. /first number is the client id/service id

You can make the packages first, as you can match them in the installation. No need to do the rest as they will be imported so you'll have more than one admin / etc.

Maybe a little button you can press to check that the licensekey is valid and connections to the maxmind server are successful. Not sure if that's possible.

Inactive means they've not been on their account for a while.

Yes it does I believe. I believe it checks if it's registered.

I would like to suggest we have a banned status (We have a Active, Inactive, Fraud Status at the moment) but when a user is classed as Fraud, they can still make support tickets, and I'm not sure if they can make new orders. We don't have any other way of removing rude customers. Eg: False information on account, acted like a immature person opening a ticket in gibberish. Closed ticket, set customer as fraud... Few minutes later another support ticket from that client. In the end had to ban them in the firewall.

I'm not sure what you mean, do you mean without buying a domain? because when your are ordering hosting you have to put a domain name in a field for it to work. Doesn't have to be bought with you.

Dam lol thought it might be with the invoices .

Oh I see maybe two boxes?

How do we get the API field information mate?

I think you set them via My Info, so you can turn them off there.

you can use either mate by default depending on which you choose.

Your one step away mate

Nope because if you update the packages, the accounts don't function, you need to re-make them.

Yep it's free for everyone on Blesta now: http://www.blesta.com/forums/index.php?/topic/1254-cpanel-extended-module/

Weird , glad you got it working mate.

Ok can you uninstall the importer, then re-install it, then go to the plugins folder public_html/plugins/ and remove the import_manager Download this: http://licensecart.com/public/import_manager_custom.zip upload it to that folder and extract it. Then go to the import manager and click 5.2 does it come up white? If it does then it's a server issue. Mine shows up as normal on my install.

I believe the whmcs_migrator should be in the 5.2 folder. Could be wrong though.

Good news mate, yeah I always like installing stuff myself you know what you want done lol.

I'd chip in a bit if you do go down that road guys.

Never heard of that before mate lol I use CloudLinux.

I always have my email inbox open in a tab 24/7 so I can see if a ticket comes in

Yeah that's the same thing as the piping, I've been told they are looking into it but it's not programmed to change the status yet .

I've not had that issue yet mate, I use piping however we use another script the guys did for us on the forum: /plugins/support_manager/pipe.php #!/usr/local/bin/php -q <?php /** * This files pipes email messages into the system. This is configured to process * messages for only a single company ID. Clone this file and change the * $company_id variable below to add pipe support for additional companies. */ $company_id = 1; try { include(dirname(__FILE__) . DIRECTORY_SEPARATOR . ".." . DIRECTORY_SEPARATOR . ".." . DIRECTORY_SEPARATOR . "lib/init.php"); $_SERVER['REQUEST_URI'] = null; $argv = array( '', 'plugin/support_manager/ticket_pipe/index/' . $company_id ); unset($company_id); // Dispatch the Web request if (!empty($_SERVER['REQUEST_URI'])) Dispatcher::dispatch($_SERVER['REQUEST_URI']); // Dispatch the CLI request else Dispatcher::dispatchCli($argv); } catch (Exception $e) { try { // Attempt to raise any error, gracefully Dispatcher::raiseError($e); } catch (Exception $e) { if (Configure::get("System.debug")) echo $e->getMessage() . " on line <strong>" . $e->getLine() . "</strong> in <strong>" . $e->getFile() . "</strong>\n" . "<br />Printing Stack Trace:<br />" . nl2br($e->getTraceAsString()); else echo $e->getMessage(); } } ?>