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Michael

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Everything posted by Michael

  1. Michael

    Email Issues

    Some people use their personal email addresses.
  2. Michael

    Email Issues

    Ah so I'm not thinking I'm mad lol haha, maybe a secret paypal field if they pay it, and get the email for their paypal from it and maybe use the subscription id?
  3. Michael

    Release 3.0.5

    I wonder if you'd be able to find a way like Xenforo, and have a button on upgrade to merge the fix into the css file. When a update comes and a template is outdated it will inform us if we would like to merge it.
  4. Try this in your .htaccess. RewriteEngine on RewriteCond %{HTTP_HOST} ^www.yourdomain.com [NC] RewriteRule ^(.*)$ http://yourdomain.com/$1 [L,R=301] RewriteCond %{SERVER_PORT} ^443$ RewriteRule .* http://%{SERVER_NAME}%{REQUEST_URI} [R,L] Not tested but I use it for my force https://, just edited it to find the SSL port.
  5. Michael

    Release 3.0.5

    When you download the patch, have a look in it. Most of them don't have any CSS files, but one time they will probably edit the CSS and therefore a new one will be added to the patch. The best way to do CSS customizations is edit your own .css file with !important on every bit you want to overwrite.
  6. Michael

    Email Issues

    It is separate, but Blesta needs to know whether the payment was made, else you could get loads of emails saying payment was done, but you didn't get the money.
  7. Michael

    Email Issues

    Not sure if it that's the way it goes, but I've noticed myself the PayPal IPN only calls back and sets certain orders, rest I do manually. Not a Blesta issue, more of a PayPal is thick issue.
  8. Michael

    Email Issues

    I get a payment received email and my clients do, clients get one when I add it, and I think they get one when they paid on PayPal if the email matches. If the paypal doesn't match I don't think they get recorded.
  9. Transfer you will always get it available, because you can transfer any domain, you just need the EPP code. Edit: Oh you just clicked on enter.
  10. http://www.blesta.com/forums/index.php?/topic/804-trying-to-install-free-trial-says-the-license-key-is-invalid/ Have a look at that thread please mate.
  11. You need to edit your c://windows/system32/drivers/etc/hosts file and put your hostname to your IP I believe.
  12. Haha, I had a mistake today, I tried to make a recurring invoice to fix the issue on client's who contacted me, but now they've had two invoices. One for the normal price and one with the discount. Last month they paid in full, so had to refund half of it back.
  13. Guys is there a date set for the beta tester version of 3.1.0 coming out, so excited to try it as usual .
  14. Probably will be defaulted to //gravatar.com in 3.1.x
  15. on orders, we only have Active, Pending or Fraud and if you get a cancellation it has a red cross under activate. The only way to get it off the active status is setting it to Fraud and then the customer's account says "Fraud". It would be nice to have: Active, Pending, Fraud, Void or Active, Pending, Fraud, Cancellation. That's my opinion though .
  16. Yeah had that since B7, but wasn't sure if it was just me mucking up the invoices.
  17. Do you mean the coupon isn't added to the new invoices generated? I get that to, wasn't sure if it was just me setting it up incorrectly, but since i just edit them when they contact us via ticket.
  18. What version of Blesta are you running mate? which module (cPanel or cPanel Extended) and what version are you running of the module? Because I don't get that so I'm just thinking about that. I use 3.0.5 Blesta (I use both cPanel modules) cPanel: ver 1.0.7 cPanel Extended: ver 1.0.1 I hope the guys can help you with this when they are in the office mate.
  19. True maybe a timeout if AFK for more than 4 minutes+ with no activity. And it would have to be departments only if you get me mate. Staff who aren't assigned to a department wont get assigned them. And you know where we have the drop down menu for status, etc maybe a tick box to keep it assigned to you. That way it overwrites the permissions. If they move their mouse, they are active again, or if it's easier to do maybe just clicking a page sets the staff as active.
  20. Yeah but the staff feature on the support is just for the support tickets bud. not the Blesta itself.
  21. haha remove them from the staff Support -> Staff
  22. ...haha bet your thinking what the hell is automatic tickets? I mean something like this... Blesta is smart, and powerful, so why not have a cool feature... 1 staff is online: - Tickets don't get allocated to a staff member, they just show up as they do now. 2+ staff are online: - Tickets get automatically assigned per staff member equally in order they came in. (Blue highlighted per staff). Staff logs out: - Their tickets get automatically re-assigned if a staff member has a free slot, the rest get re-assigned to the normal procedure (Removes back to Not Assigned). --------------------- Settings (Staff section): [ ] Enter number of tickets to assign to. For example: [0] - Michael (0 = Unlimited) [5] - Callum (Callum only gets 5 tickets to deal with at a time). [10] - Holly (Holly only gets 10 tickets to deal with at a time). Thought I'd share this idea.
  23. Michael

    Ticket Subject

    No problem mate.
  24. Michael

    Ticket Subject

    You can use the summery tag in your subject eg: Update to #{ticket.code}: {ticket.summary} [{ticket_hash_code}]
  25. I love this idea +1
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