Michael

It depends really, the guys might upgrade the importer to include the KB, or if you could include the table structure I could have a look and see if I can do the page. If they do it and there's a WebsitePanel Module your import will be fine and you won't need to do anything but if there missing bits they will be made into universal module products (the non module module if you get me), and the KB won't be imported at all if there's no script for it to help

I wonder if you can do that via the configurable options in 3.5.

Hello, Welcome to the Blesta community Shouldn't be any issues unless WHMCS want to change their internal stuff like how they decrypt passwords, haha they did that last time so you need to change the configuration to import the client passwords, you can follow the documentation here: http://docs.blesta.com/display/user/WHMCS+5.2 the new whmcs-md5 is the new way to import. Clients - Yes Products - Yes (To modules included in Blesta, if not then they will be in a universal product [No module]) Domains - Yes (To modules included in Blesta, if not then they will be in a universal product [No module]) KB articles - No (These aren't imported yet) Support Config - Yes (Tickets, etc will be imported) I can't recall it being in the feature requests, but if you post one I'm sure the guys will look into it for you, the more that support the gateway in the thread the faster it will go up the chain on the to-do list. There's no record on the Public side: http://dev.blesta.com/issues/?jql=text%20~%20%22WorldPay%22 Blesta might however have in a private CORE- so they'll be able to help more . Here's a feature request for that I'd recommend you +1 it: http://www.blesta.com/forums/index.php?/topic/1637-websitepanel-module/?hl=websitepanel

Wow thanks mate will look into it thank you again Make sure you upload the files in: /components/gateways/merchant/ I made the mistake of adding it in nonmerchant haha. Also it looks great but remember you can't use currencies used by stripe or another merchant gateway.

I don't but ModulesBakery has it in their Tasty InterWorx and Tasty cPanel modules where you can make certain packages for scripts.

I think it might be in 3.5, they are improving the module to work with configurable options so maybe they are doing that so the IPs can be changed etc.

It will probably come after 4.x or in it, not sure what Paul has planned for 4.x it's coming after 3.5

You go to Packages > Groups > select one and move it I've had to move the bottom to the top and then move the back into normal, it's just random editing like for me it's only my SSL packages. I have a lot of them.

You need the universal module and make a empty package if you wish to use configurable options on it's own.

Oh yeah haha that could be it.

I've not had that but if people do make a duplicate order (two orders), let the customer pay one and then go to the Billing tab and click accepted and check the box, then cancelled.

You can't migrate them from one company to another.

I'll pass this to Paul to see what the best way to do this, everything will import over, but the lack of gateway might cause issues for new payments unless you did stripe.

Wooo!

I believe it's just the usernames one might have used the email address as the username and another use a custom username. We have a few customers like that, one uses two one for personal and one for business, others forget and are too lazy to use the reset password, so we make one inactive.

I've never thought about that myself, but you can do groups and edit a file if you can find where the upgrade and downgrade button is and do it per product. We do this for alerts. <?php $checkproducts = $this->Html->ifSet($package->name); if($checkproducts == 'Product Name'){ ?> Stuff when this package is shown <?php }else{ ?> Stuff when it's not <?php } ?>

A client told me before when they moved to IMAP it took 5 hours for it to configure probably. Not sure if you are in that time area. I personally prefer Piping as it's easier.

doesn't work in their cpanel file manager

I used to block the email from SpamAssassin, and close the ticket.

It could be any of these mate: 1. You don't have the IPN url in PayPal, even though PayPal is given everything from Blesta, sometimes PayPal will play up. 2. Your Primary email address isn't the one in the module. https://licensecart.com/billing/plugin/support_manager/knowledgebase/view/11/what-s-the-paypal-ipn-callback-url/1/

Hopefully when the cron allows you to unlock the stuck one and it should work fine, one reason why I hate cPanel lol. Has to be different.

It sounds like the module ID isn't correct or you need to re-install the module. You can look in the database for the module IDs.

Not used cPanel for a long time but I think there's a edit button.

Yeah you need to use /usr/local/bin/php cPanel has to be different like Plesk which both use weird ways to run crons probably.

What does your cron job look like? cPanel needs: /usr/local/bin/php at the start and not /usr/bin/php as normal systems use. If it's sticking you need to wait so you can unlock it.