S.H.

Settings -> System -> General -> Basic Setup, there is an option for Root Web Directory, where is this value stored and when should I change it?

Hello everybody, I need to move my Blesta installation to an upgraded server. What is the safe and correct way to accomplish this task? I believe these are the steps I need to perform: 1. Enable maintenance mode. 2. Copy across files to new server. 3. Create database and import. 4. Edit database settings in config/blesta.php. 5. Setup cron on new server. 6. Turn off maintenance mode. In theory it sounds like it will work but I would like to hear your advice as I may have missed a step or perhaps you have some relevant experience to share. Your help is appreciated. Thanks.

It's working for me so I'm certain the settings are correct. I think the error is associated with blocked ports on firewall or inability to use ssl. Since you already checked the firewall, try switching security to TLS on port 587. If it works on TLS but not SSL then the web server is probably missing the php openssl module. Try TLS only for testing, even if it works do not use it on your production environment because TLS can failover to no security if it cannot negotiate an encrypted connection, SSL on the other hand is better to use because if it cannot establish a secure connection it will fail so no chance of plain data being transmitted. Check your phpinfo to see if openssl is available.

For Blesta v3 remove the ssl:// part from the host name, I think it's only needed in v2.5. Blesta v3 SMTP Host: smtp.gmail.com Blesta v2.5 SMTP Host: ssl://smtp.gmail.com

You will have better luck if you use an SMTP server to send out emails instead of relying on php mail. If you have a google apps account for your company domain name you can use Gmail's smtp server to send out the emails. Here are the settings to use a google apps account as your Blesta SMTP mailer: Delivery Method: SMTP SMTP Security: SSL SMTP Host: ssl://smtp.gmail.com SMTP Port: 465 SMTP User: billing@yourcompany.com SMTP Password: Whatever_You_Set If you don't have that option then what you should do is create an email account on your company mail server using your domain, be sure to enable DKIM (DomainKeys Identified Mail) and SPF on the server. It's not just Blesta, Gmail does not like mail originating from php mail scripts and worse yet if the mail server does not have suphp and the mail is coming from "nobody". So I believe that changing the contents of the emails will have little effect.

I'm talking about the free availability of information, you are talking about policing customers, two different things. If you choose to police customers that's your choice. I think Blesta can hold their own in that aspect and if what you say is true about the encoded copyright then it supports my belief. I still think that hiding this information to support some kind of self appointed branding police agenda is silly. We are just different in that aspect, if anyone here asks me how to remove the branding I will tell them because to me it's just customization information that should be freely available without people having to beg for it. I know I don't need to worry about the policing part because I am confident that Blesta can hold their own.

Dude hiding this information is just silly. Just the same as when companies decide to keep security flaws a secret in the hopes that nobody will figure out how to exploit their system. Let's be realistic here, people who do not have unbranded licenses could still come and ask for the information and you would give them just the same thus defeating your entire plan. The second thing is that Blesta has a rock solid activation and licensing system that isn't leaked/cracked/nulled by those others who outsource to Hyderabad so the only people who can use Blesta beyond the trial are legitimate customers. The third thing is that 90% of people who buy the branded edition and wish to unbrand it already know how to do so, the other 10% will get the answer from you, lol. Just my opinion, nothing personal. I initially removed the branding from my system but the thing is that the branding is actually better from a business standpoint because it inspires confidence in your customers when they know that your billing system is one that is secure, reliable, and built by a reputable company. I can understand why some others may want to hide their branding, personally when I go to buy hosting and I see the host is using whmcs and immediately I know that if they don't have an external payment processor I'm sure as hell never storing my credit card on that, lol. With Blesta it's the opposite feeling, the branding inspires confidence and also let's your customers know that their account information is secure.

Hello everybody, I have been looking through the documentation for the Universal Module but there is no information about tags that can be used for the welcome email. In fact the current docs page for the Universal Module is severely lacking any sort of details about its features. The module itself is very versatile and powerful but proper documentation needs to be provided to showcase the full features and usage. So back to the topic, does anyone know of the email tags for service options and package options in the Universal Module?

It would be for a new install though. This might sound trivial but I do not like that real life variables such as client number starts counting from zero instead of one. So I want from new install for clients to start from a number like 1501 instead of 1500 for example. This way when you reach 1510 you already know that means 10th client and not the 11th and I won't have to worry about nerd math compensation.

Hello everyone, Initial setup for Blesta 2.5 allowed you to set the starting UID for clients but I do not see this option in Blesta 3. How do I change this from the default 1500? I have an idea to change the clients_start value from the settings table in the database but I don't know if changing it directly from the db will cause anything else to break. What do you suggest?

Disable php magic quotes and try again.

So much work to join their website for a trial, it's a trial, why not make it easier for people to try it? Anyway my question is whether this cpanel extended plugin will allow choosing server location when creating a service instead of first available server location?