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**Thanks Paul .** For some of us that do not readily know how to connect and sync our existing C-Panel customers to the Blesta system, here's how it's done... 1) - First you will need to know the username, password, domain name of the "EXISTING C-Panel" account. 2) - Open ( or create ) the clients profile in Blesta 3) - Under "Account Actions" - - > Click on "Add Service" 4) - UN-tick " Do Not Invoice " - - > UN-tick " Send order confirmation email " - - > Status: "Active" - - > UN-Tick "Provision using the cPanel module" - - > 5) - Fill out the text fields with the "EXISTING C-Panel" information for the Domain, Username and Password that you are trying to connect/sync to. 6) - Done ! =============== Can you delete a C-Panel account with Blesta ? Yes, you can delete cPanel accounts from Blesta. You do so by cancelling the service in Blesta, or scheduling it to be cancelled at a later time. When it's cancelled in Blesta, it makes an API call via the cPanel module to kill the account on the server.

@activa Yes. It appears to be a PayPal situation. When I called they said that they have RANDOMLY put several other people's accounts on some sort of "Fraud Risk List". Been with them for 10 years without any problem or complaint on record. So I will be calling back today to find out why we were RANDOMLY put on it and to get us off of it.

@PauloV Just one other thing I noticed is that any Invoices that get Voided are deleted, and not put into the "Voided" section. Is this normal ?

OK. Thank you

OK. Thanks again.

@timnboys Thanks for the reply. Is there an ETA on when it might be ready ? And where may we download and install it once the update is made ?

@activa Exactly. .We are not referring to RE-curring payments. We are talking about invoices with "Single Payments" .

No.... Not exactly. And it is not a complaint. It is an inquiry. ================= WordPress has many plugins that allow customers to make a single payment to PayPal whether they are PayPal customers or not. So we are inquiring whether the Blesta plugin for " PayPal Payments Standard" is set up differently than other plugins we have used.

We are using PayPal Payments Standard for BOTH our hosting and single-payment invoices in Blesta. We have an existing service with PayPal called "PayPal Recurring Payments PRO". ========= Whenever someone tries to pay a "single payment". PayPal is requiring the client to be a PayPal member before they can pay. ========= Why is this happening ? Clients should be able to pay a "single payment", even if they are NOT PayPal members. Does this have something to do with the "PayPal Payments Standard" plugin in Blesta ?

At first we created a Captcha as a NON-subdomain, and the result was a " fail " . ======= So then we created a Captcha for a SUB-domain, and the Captcha box successfully appeared. The issue we are having is that when we submit our Registration form, the Captcha now gives an error at the top of the page that says, "The captcha entered was invalid. Please try again" . Why is this happening ? ======= FYI - This Captcha is ONLY requiring that we tick the checkbox. It does NOT ask us to select any pattern or types of images to verify we are human .

Thanks for the reply and the compliance information. 3) - Can we successfully use the Admin's "Make Payment" function if the "PayPal Payment Standard" module is activated ? 5) - Will the client still be informed when their credit card is about to expire ? 6) - And can we successfully use the "PayPal Payment Standard" module for AUTO-debiting their PayPal account ? OR do we need to use PayPal Pay Flow Pro ?

Can a client's PayPal account be used as a "Default Payment Method" ? I noticed in a different Host/Billing software that this can be done. 1) - Is this an option in the Blesta software ? ======= 2) - If yes, could we then use this for the " Make Payment " option as an Admin ? ======= 3) - Or will we need a merchant gateway like " PayPal Payflow Pro " ? https://www.paypal.com/webapps/mpp/payflow-payment-gateway

If we go into the Admin area - - > Choose a client to view - - > "Account Actions" - - > "Payment Accounts" - - > Edit - - > "Credit Card Information"... We cannot see the PIN code for the credit cards, even if we click on " Show Card" and put in our password. We noticed that ACH info shows all the information. Whereas with Cards, we see an empty, blank text field for the Card's PIN. Even if we ( as the Admin ) insert a PIN code and then hit "save" we still see an empty, blank text field . ======== 1) - Is this normal for us as the Admin ? 2) - If yes, can we successfully run their card via the "Make Payment" function, anyway ( even if we cannot see the Card's PIN ) ? 3) - And can we successfully use the Admin's "Make Payment" function if the "PayPal Payment Standard" module is activated ? 4) - Is there a way within the system or database ( or a file modification ) for us to be able to see the Card's PIN ? 5) - Will the client still be informed when their credit card is about to expire ?

UPDATE: We went to Settings - - > Company - - > Billing Payments - - > Accepted Payment Types : And then De-Activated the " Automated Clearing House " and "Credit Cards" as payment options So we are now ONLY using "PayPal Payments Standard" ============ Once we did this, we noticed that BOTH email tags for {autodebit_date} and {invoice.date_due_formatted} successfully appeared in the email of the the "Auto-Debit Pending" template. ============ Which on of these is the correct tag to use for generating the "Auto-Draft" due date if we are using PayPal as our gateway ?

UPDATE: It appears this payment module would be for merely showcasing your company's banking information so people can mail , or electronically submit, a check from their own bank institution to yours. Let us know if this is in-correct. ( hey, we're new to this )

Trying to understand the significance of what this "Offline Payment" module actually does. Is it there just to explain to the customer to call in with their billing information so that you can process their payment by phone, etc. ? Does it functionally do anything as far as processing any payments ? Or is it there just to notify the client to call in with their payment ?

The {autodebit_date} tag not displaying Credit card Auto-Draft due dates in the "Auto-Debit Pending" template. In the email Auto-draft the due date for credit cards is blank if we use the {autodebit_date} tag . Your {payment_account.type} card ending in ( {payment_account.last4} ) will be processed on {autodebit_date} ============= So we had to use the {invoice.date_due_formatted} tag as an alternative. Is this normal ? Will the Credit Card's Auto-draft date display every time a RE-curring invoice is generated if we use the {invoice.date_due_formatted} tag ? =========== Oddly enough, the {autodebit_date} tag works just fine for the ACH bank dates . =========== FYI - One thing I noticed is that when we tried to run a "live" card, and clicked "Submit Payment", we received an error message that said, " The gateway does not exist or is not enabled. " 1) - How come we received this error message ? 2) - Which "Gateway(s)" do we have to have enabled ? 3) - Is this why the {autodebit_date} tag would not display for credit cards ? 4) - Currently, we are using PayPal as our gateway. Is {invoice.date_due_formatted} the correct tag to use for generating the "Auto-Draft" due date if we are using PayPal as our gateway? Or should we be using some other tag?

Nevermind. We found it in the Admin area. ============= We thought this was a widget so that the client could see if someone else logged into their account. Kind of like when you log into your bank account and it notifies you of when you ( or someone else ) logged in . ============= Would be a nice feature for Blesta, though.

UPDATE: 1) - We downloaded the GZ file . http://geolite.maxmind.com/download/geoip/database/GeoLiteCity.dat.gz 2) - Created a "system" folder inside of "uploads" . ( permissions of 755 ) 3) - Uploaded the DAT file inside the "system" folder ... /homeusername/support.mywebsite.com/sub_folder/uploads/system/GeoLiteCity.dat 4) - Ticked the check box to "enable" it at setting --> system --> general --> GeoIP settings ============== Still do not see it, not even if we hover our mouse over the Client's dashboard widget area. Did we miss something ? We are using version 4 of Blesta.

Thanks. 1) - Do you have a screenshot ? We do not see this in our "Client Widget" on the dashboard . 2) - Or will this only appear after we set up the site with GEO IP services ?

What are the "certain features" that take advantage of the GEO IP function ? ==================== I took a look at ... https://docs.blesta.com/display/user/System+>+General ================ GeoIP Settings GeoIP Settings can be found under [Settings] > [System] > [General] > [GeoIP Settings]. Enabling GeoIP will allow certain features to take advantage of location services. GeoIP requires the GeoLite City binary database, which can be downloaded from http://geolite.maxmind.com/download/geoip/database/GeoLiteCity.dat.gz. The file should be unzipped and uploaded to your Uploads Directory and placed in a folder named system. Option Description Enable GeoIP Check to enable GeoIP features.

I already took a look at... https://docs.blesta.com/display/user/System+>+Automation https://www.blesta.com/forums/index.php?/topic/861-cron-output/#comment-7210 1) - What gets cleaned up when the " cleanLogs " CRON is ran ? Is there a list of the different types of CRON ( log histories) that get cleaned up ? 2) - Are the individual log histories parsed down to 30 days, 1 week, or what ? 3) - How do we designate the amount of parse for each, individual kind of log history ?

UPDATE: Got it figured out. We can now manually see the preview of the templates without having to wait. I'll write a "Contribute" post.

OK. Will do.

Just curious... If it had been deleted ( by accident, or by someone else ) how would we have rectified it ? Or would a database "rollback" be the only option ?