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Setup Fee gets Excluded when making Initial, RE-Curring web host payment when using PayPal Standard Payments . We have a $13.25 setup fee on a $192.00 web host package + 3% sales tax. So the total comes to $211.41 ================ When we click the "RE-Curring" button to pay for the web host package, the "set-up" fee gets stripped away from the initial RE-curring payment so that it gets reduced to $197.76 USD for each year. Which would be fine for the 2nd year. But the 1st payment should include the set-up fee. FYI - We are using the " PayPal Payments Standard " gateway. ================ The only way to get paid the full $211.41 is to click on the "Single Payment" button. ======================= FYI - This is the exact same issue as with any "Outstanding PRO-rated" amount and "Coupons" when dealing with RE-Curring services. https://www.blesta.com/forums/index.php?/topic/8354-prorated-recurring-invoices-show-the-full-package-price/ https://www.blesta.com/forums/index.php?/topic/8365-coupons-do-not-get-applied-to-services-that-are-re-curring/#comment-49726 2nd FYI - We are using PayPal Payments Standard Will this issue occur if we use Authorize.net ? 1) - Is there a way to get the "setup fee" to automatically be billed ( invoiced ) separately as a "one-time" payment ? 2) - Does PayPal have a setting to accommodate this ? 3) - Will this be an issue once we move to Authorize.net ?

We need a way to Tag or to Stamp the "Recurring" ID to the "Open" invoices. =========== Our understanding is that one "Recurring" request can produce many "Open" invoices. EXAMPLE: If a ONE Recur is setup to to be infinite, then it will produce an infinite amount of invoices. ================ But what if a client has 5 different recurring web host packages ( that were bought on the same date ), and needs to "downgrade" or "upgrade" a specific package in the future ( which would of course change their recurring price ) we would need to track down which "Recur ID" a specific domain's invoice is coming from to either make the price change or update the new recurring date. At the present time, there is no way of doing so because the Invoices that are dynamically produced do not have some kind of stamp or tag to track down which recur ID they were produced from. =============== Look forward to your reply.

Thanks. RE-tested successfully.

We are aware of the date format. What we are asking about is concerning the following tag ... {invoice.date_due_formatted} This tag only seems to work in the following templates: Auto-Debit Pending Invoice Notice (1st) Invoice Notice (2nd) Invoice Notice (3rd) ==================== Is there a way to get this tag to work with the " Invoice Delivery (Unpaid) " email template ?

UPDATE : OK. Please confirm if this is how the process works... STEP 1 - Manually create the RE-curring invoice STEP 2 - Sit back and wait for the daily CRON job to run the " Create Invoice " automation function so that the RE-curring payment button can be dynamically created . ================== It seems as if we have to wait for the daily CRON job to execute the " Create Invoice " automation before we can see the RE-curring buttons for the RE-Curring invoices we manually created. ================== Is this process correct ? Please confirm.

@Blesta Addons Thank you, that did just the trick After following your directions, we then added... {order.client_company} {order.client_city} {order.client_state} {order.client_zip} {order.client_country} To the "Order Received" email template. ====== Thanks again

Setup Fee gets Excluded when making Initial, RE-Curring web host payment when using PayPal Standard Payments . We have a $13.25 setup fee on a $192.00 web host package + 3% sales tax. So the total comes to $211.41 ================ When we click the "RE-Curring" button to pay for the web host package, the "set-up" fee gets stripped away from the initial RE-curring payment so that it gets reduced to $197.76 USD for each year. Which would be fine for the 2nd year. But the 1st payment should include the set-up fee. FYI - We are using the " PayPal Payments Standard " gateway. ================ The only way to get paid the full $211.41 is to click on the "Single Payment" button. ======================= FYI - This is the exact same issue as with any "Outstanding PRO-rated" amount and "Coupons" when dealing with RE-Curring services. https://www.blesta.com/forums/index.php?/topic/8354-prorated-recurring-invoices-show-the-full-package-price/ https://www.blesta.com/forums/index.php?/topic/8365-coupons-do-not-get-applied-to-services-that-are-re-curring/#comment-49726 2nd FYI - We are using PayPal Payments Standard Will this issue occur if we use Authorize.net ? 1) - Is there a way to get the "setup fee" to automatically be billed ( invoiced ) separately as a "one-time" payment ? 2) - Does PayPal have a setting to accommodate this ? 3) - Will this be an issue once we move to Authorize.net ?

We have tried at least 30 times ( with no success ) to Manually create a RE-Curring invoice from the backend. And then "login as client" to test it on the front-end. And every single time we keep getting the "Single-Payment" button when we attempt to pay as a client. ============== 1) - What are the proper steps or settings for Manually creating a RE-curring invoice so that the "Re-Curring payment" button dynamically appears on the front-end ? Yes, screenshots would be helpful, if possible .

Prorated Recurring Invoices show the Full Package Price amount when using PayPal Standard Payments Example: If a client chooses to upgrades from a RE-curring package that is $10 to one that is $12, there will be a $2 prorated "outstanding balance due". So when they choose to pay the $2 prorated balance using the RE-curring PayPal button, they are asked to pay the full $12 and not the $2 prorated difference. ========================= When the " RE-Curring payment " button is clicked, the customer has to pay the full amount. ================ This means that Outstanding "PRO-Rated" balances are restricted for "Single Payment" services ================ FYI - This is the exact same issue as with two other posts that with " Coupons" and "Set-up Fees" when dealing with RE-Curring services. https://www.blesta.com/forums/index.php?/topic/8365-coupons-do-not-get-applied-to-services-that-are-re-curring/ https://www.blesta.com/forums/index.php?/topic/8353-setup-fee-gets-excluded-when-making-initial-re-curring-web-host-payment/#comment-49693 FYI 2 - We are using "PayPal Payments Standard" Will this issue occur if we use Authorize.net ?

@NETLINK Thanks for this. Does the current account balance take pending invoices into account ?

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{invoice.date_due_formatted} Only seems to work in the following templates: Auto-Debit Pending Invoice Notice (1st) Invoice Notice (2nd) Invoice Notice (3rd) ==================== Is there a way to get this tag to work with the " Invoice Delivery (Unpaid) " email template ?

Used both of those tags and they came out blank on the " Invoice Delivery (Unpaid) " email template . 1) - Is there a setting within the admin panel that I need to look at ? 2) - Or will these tags only work in a particular email template ?

How do we change the date stamp format in email templates ? We took look in the manual and in the forums and found ... https://docs.blesta.com/display/user/Order+System Currently it is set to .. {invoice.date_due} The UTC datetime stamp of the invoice due date Formatted as "YYYY-MM-DD HH:MM:SS" {invoice.date_billed} The UTC datetime stamp of the invoice bill date Formatted as "YYYY-MM-DD HH:MM:SS" Which displays something like... 2016-12-21 05:00:00 =============================== 1) - Exactly where and how do we change this format so that it is more clearly read in a format familiar to our clients ? We would like the format to look something like... MM-DD-YYYY HH:MM:SS So that the output looks like ... 12-21-2016 at 5:00 PM =============================== 2) - Would changing this affect any of the "Automation" functions ?

OK. guess that makes sense. So you are saying that the "Client Group" settings override any manual-made "custom re-curring payment" invoice's due date. Correct ?

Let us test this again. It might only be adversely affecting the manual "recurring" invoices.

@Blesta Addons Thank you. We will give this a shot.

Thanks Paul, Just created a request at https://requests.blesta.com/topic/need-more-address-tags-for-the-order-received-email-template

Thanks for the reply. Yes. We would need for "paper print records" of the PDF's. Since there is already a tag for {order.client_address1} ... Will there be tags created for the "Apartment / Suite", "City", "State", "Zip Code" and "Country" ?

Additionally, in the "Email Template Invoice Delivery (Unpaid)" There does not appear to be a "tag" for showing the due date for the invoice. Is there one ? =================== Currently the client would have to know to open up the PDF invoice in order to see the Due Date. Some clients are not that savvy to know better. ================== UPDATE : ( 40 minutes later ) The email tag for the "Email Template Invoice Delivery (Unpaid)" is {invoice.date_due} ================== Still need some assistance concerning the the "Order Received" email Template

We checked both areas within the settings and they are both set at " 5 Days ". Is this overriding the "Custom Due Dates" that we assign to "Manual-Made" invoices ? =========== If yes, what should we do ?

For reasons UN-known... Due Dates for are always 5 Days Out Regardless of the manual, "Custom Due Date" that we apply to "Manual-Made" invoices. This happens regardless if they are "Single Payment" or "Recurring". =========== 1) - Is there a setting that is overriding this ? Like ( under General - - > Billing Payment - - > Invoice and Charge Options - - > Invoice Days Before renewal - - > 5 Days ) ============= 2) - Or did we somehow miss a step during the "Create Invoice" process ?

Thank you, Nelsa

Thanks. Do you know how to make the toggle stay open permanently ?

Not everyone will know to click on the web name to open the toggled box that contains the “Login” link. 1) - How do we keep this area open without having to click the interface ? 2) - Or is there a way to add the C-Panel " login " link within the C-Panel " Manage " interface ?