dboutell

I did not enter any Company info during installation thinking that I could enter it later. Is it possible to enter that information now?

Sorry, I should been more clear. What I would like to be able to do is to block a clients access to their mailbox if an invoice is not paid after, say 14 days. By block access I mean that their mail client would return something like username/password not accepted. Email would still come in to their mailbox on the server, but they, the client would not be able to receive it until the invoice is paid and whatever disable mechanism is reset.

I have a couple hundred clients that only buy email accounts from me. How do I use Blesta to enable/disable their email accounts?

Thank you Nelsa for sticking with me on this. Site5 told me this is what they did to make it work. We manually changed your user's shell from "/usr/local/cpanel/bin/noshell" to "/bin/bash" which fixed your cronjobs. You should be able to enable the user shell by default when creating your accounts from WHM or while creating your account packages. I got that information about 10 p.m. last night I have been watching Settings --> System --> Automation to determine if the cron job, which Site5 got going about 4:30 yesterday afternoon, was running or not. From 4:30 to about 11:30 when I went to bed, Settings --> System --> Automation indicated that the cron job was not working, even when clearing the cache on 3 different browsers, or checking the mailbox where the report is also supposed to go. Today I was going to ask why Settings --> System --> Automation did not work for showing if the cron was working. But before I asked I decided that I'd better check it. To my surprise, it is working. Now I have to ask why did it start working?

Yes, real comic, except for the fact that it didn't work. I'm still waiting to find out from Site5 they did to make it work.

"I have no idea why I even decided to reply one more time but the correct command was given last night. Scroll up the page and READ it" I did it last night. It reads: */5 * * * * /usr/bin/php /home/dboutell/public_html/blesta/index.php cron and has since last night.

uner the question mark is: It says be sure to point the cron command to where php is installed if it differs from what is shown

Cron command in cpanel /usr/local/php53/bin/php /home/dboutell/public_html/blesta/index.php

I believe that I have Blesta 6.3. It has not ran. Everything, even the 5 minute items show yesterday when i ran it manually.

Site5 is asking which version of php is required for the cron job.

I am very sorry. I do not think that you are a bastard at all. The problem all along has been that the link that you posted in the beginning did not have the information that came in your last post. Namely: Enter this into the cron line command: */5 * * * * /usr/local/bin/php /home/YOUR-CPANEL-ACCOUNT-NAME/public_html/index.php cron Replace YOUR-CPANEL-ACCOUNT-NAME with your actual cPanel account name before submitting the command. If it did, I probably wouldn't have seemed like such a block head. Thank you for your time.

Thank you very much, Licensecart for answering questions so late on a Sunday night. I really appreciate it. I am hanging it up for the night.

Ok, I added /usr/bin/php to the command line when I added a cron job. When I went into the automation section, the cron command read: */5 * * * * /usr/bin/php /home/dboutell/public_html/blesta/index.php cron Is that what it should be? I did not add that. That is what was there.

Yes, am there. Am I understanding correctly that I am to put : /usr/local/bin/php in the command line?

Would this be what I put in the command line: /blesta/app/controllers/cron.php

Chrome

I guarantee you that I am not trying to be argumentative with you, but I really saw no article or did not understand that it was an article. That said, I do not understand the command line in "Cron Jobs" in cpanel.

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There was no article in that link. I did find "cron key goes here" in ... blesta/app/controllers/cron.php Is that where I put it?

I set up the database in my cpanel on site5. The database name, username and password were needed during the install.

I down loaded the zip to my computer, unzipped it and ftp'ed to contents to my home_html directory. Then accessed blesta with my browser and clicked "install"

You're probably going to roll your eyes, but I don't recall setting up any control panel. Can you tell men how to find out which one I have if I do have one?

I am a completely new user. I managed to get the software loaded and running, I think. Installation instructions said to set the cron jobs to run every 5 minutes. I went to the demo on blesta and looked at their automation settings. It looks like the settings from installation are pretty close to the same. I remember a cron key, which I had no idea about where to put it. Cron only works manually. There must be so much more that I need to do that I have no clue about. Help.