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802i

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Everything posted by 802i

  1. I think I found the inconsistencies in the auto debit but it is VERY hard to see and I'm not entirely sure how we fixed it. It really could be clearer, for both the customer and the admin. Is there anyway to automatically set or force auto renew/debit by service?
  2. Correct, both conditions should have been passed. There is a cc payment account on each client and has an auto debit date of same as day due.
  3. yes it is enabled... I did notice we have it set to auto debit tomorrow - the same day of services but the payment is actually due today. That shouldn't affect the auto debit email.
  4. We have been testing the billing system functions and can't seem to figure out why the emails are incorrect. Client "A" had auto debit setup but the email generated says despite the auto debit setup. "An invoice has been created for your account and is attached to this email in PDF format. Invoice #: 39 If you would like us to automatically charge your card, login to your account at http://xxxxxxxxxxxxxx to set up auto debit. Pay Now, visit http://xxxxxxxxxxxx (No login required) If you have any questions about your invoice, please let us know! We currently run the cron manually so we can watch what's happening and still cant figure this out. Its as if the statements in the email template don't work. ~c
  5. More Info? Sounds great but for $24.95? would save me hours...
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