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Trying to view a card number in a payment account, getting "your password is invalid." I am absolutely 100% sure I am entering my correct admin password.

Authorize.net is returning "credit card number is invalid". Looking in the logs, I see "x_card_num";s:0:""; in the serialized data, as if Blesta is passing a blank card number to Authorize.net.

I am editing an existing config option because when I create a config option, it refuses to save anything in the term/price/step/min/max section, and it does not show up when creating a service

That's not the problem. It does not work no matter what I put. > You might want to allow clients to add the config option when they are ordering too. Not sure what this means in the context of this issue.

This is a brand new instance of Blesta, I have not done anything to it, and I get this error when I try to create a configurable option. 4.0 Stable.

Steps: 1. Send an email to a support dept. Put a subject, leave the body empty. 2. Check the support admin. It will say "Open (1)" but there will be no tickets in the list. The ticket item in the database has been created, but the initial reply/message has not. On 3.6.

Following up on this.

Following up on this.

Following up on this.

Following up on this.

Following up on this.

Following up on this.

+1 Our monitoring systems send out 10-20 emails a day that need to be addressed or at least checked on by a tech. Forwarding to multiple people is not feasible for keeping track of what has been dealt with and what has not. In addition adding a management related dept would be handy. Seems like this should be a very simple fix. Flag on each dept, check the flag before autoresponding. And as usual I should point out that WHMCS does have this, so this is not a novel idea.

Thanks guys!

I had a good idea to simplify this maybe. Have some sort of include tag that you can put in any email template that brings in another email template. Solves this problem and others. No need to change the way templates are done with packages, I can just enter the include tag in each one and they'll all be the same.

> Blesta currently just utilizes the Reseller ACL for reseller permissions. When editing "Reseller Nameservers and Privileges", you can select "Limit accounts that user can create by Resource Usage" and set a Disk and Bandwidth limit. Right, so Blesta's provisioning doesn't do everything you need, you have to set limits through WHM, that's my point. The other stuff can be covered with an ACL, this can not.

The plugin is not intuitive, as the action is separated from every single other action that can be performed on a service. No reason this shouldn't be in core, it's hardly bloat.

Recurring would work the same as the other coupon types. Optionally. I haven't generated the patch yet, will do so shortly. I have it running on an instance.

I did write code for this which I can't seem to find but it was fairly simple even with my lack of knowledge. Took a portion of the provisioning method and put it into another method.

That would not be ideal but at least we would have something. Price override is much more common than term override.

> If you have written a patch to add this functionality, I'd like the guys to be able to take a look at it, please post it here. No patch. I did notice the architectural issue which is why this was low on my list, but it's very necessary. There's no good workaround. I don't see any reason not to add an override column for cycle, just like is currently done with price.

Might be difficult. You'd be blanking/recreating the database and overwriting files while logged in. Could easily break something and then you wind up with a broken system that you can't get into.

+1. Custom CSS and HTML in the header.

I know. But I need my staff to be able to do it in the interface.

If it would just move the service and ignore everything else, that would be fine. Generally you do not want to move past invoices and transactions when this is done. At most, you'd want to move current open invoices, but that's not a big deal to do manually as it varies case by case.