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Trying to view a card number in a payment account, getting "your password is invalid." I am absolutely 100% sure I am entering my correct admin password.

Authorize.net is returning "credit card number is invalid". Looking in the logs, I see "x_card_num";s:0:""; in the serialized data, as if Blesta is passing a blank card number to Authorize.net.

I am editing an existing config option because when I create a config option, it refuses to save anything in the term/price/step/min/max section, and it does not show up when creating a service

That's not the problem. It does not work no matter what I put. > You might want to allow clients to add the config option when they are ordering too. Not sure what this means in the context of this issue.

This is a brand new instance of Blesta, I have not done anything to it, and I get this error when I try to create a configurable option. 4.0 Stable.

Steps: 1. Send an email to a support dept. Put a subject, leave the body empty. 2. Check the support admin. It will say "Open (1)" but there will be no tickets in the list. The ticket item in the database has been created, but the initial reply/message has not. On 3.6.

Following up on this.

Following up on this.

Following up on this.

Following up on this.

Following up on this.

Following up on this.

+1 Our monitoring systems send out 10-20 emails a day that need to be addressed or at least checked on by a tech. Forwarding to multiple people is not feasible for keeping track of what has been dealt with and what has not. In addition adding a management related dept would be handy. Seems like this should be a very simple fix. Flag on each dept, check the flag before autoresponding. And as usual I should point out that WHMCS does have this, so this is not a novel idea.

Thanks guys!

I had a good idea to simplify this maybe. Have some sort of include tag that you can put in any email template that brings in another email template. Solves this problem and others. No need to change the way templates are done with packages, I can just enter the include tag in each one and they'll all be the same.