jjsararas

When I run an Invoice Report from Billing->Reports, I'd love to be able to include the packages associated with each invoice, so I can see revenue from each package independantly. Is there a way to do this? Thanks!

I'm using Zoho Books for accounting/bookkeeping, and I need to export all my Blesta data for import into Zoho Books. Any advice on how to accomplish this?

Any idea when that might happen? Looks like http://dev.blesta.com/browse/CORE-1085 trailed off in Oct'15.

Weird. it has run on schedule for over a year without the /local part. I'll just recreate it all.

It's just /usr/bin/php but that's what it's always been, I haven't changed it and it used to run. Is it a new requirement?

cPanel

I tried that and it worked, but then it didn't run again automatically. I ran it again manually today, and it appears to work fine when I run it manually, but seems to have lost it's ability to run automatically. Should I try and re-create the cron job on the server maybe?

When I logged in just now, I got a message saying something like "license successfully reactivated", and then had to enter my user/login a second time to get in to the dashboard.. On the home screen there are notifcations saying no cron has run in 24 hours and no invoices have been created by cron in past 24 hours.. My license is issued through WebHostingBuzz reseller. My guess is, when a license is up for renewal, the actual renewal is trigger by logging in, and I'm hoping that now that it's been successfully reactivated, the invoices (attached to services) that were not created will be created. Is that the case? OR do I have to go and manually create the ones that were missed? Thanks a lot.

Ok thanks, I don't think I can use the tax liability report then. I appreciate the clarification tho.

Thanks Tyson, just to clarify- when you refer to when 'transaction were created', does that mean when the invoice was created? So, if something was invoiced before the date range, but paid/closed/applied within the date range, then it wouldn't show up in tax liability for that period? Sorry I'm confused because I don't have any of the other scenarios you describe. It's all pretty straightforward. Plus, the discrepancy is an odd number- it doesn't reflect any multiple of my simple packages, with or without tax.

When I run a Transaction Applied report for the quarter, and then a Transaction Received report, I get the same amounts (probably a coincidence as the dates are slightly different, I know), but so what I'm confused about is- the Tax Liability report for the same dates produces a different total amount (less 4.9%) than both the other reports' tax amounts. I can't find anything in doc about how tax liability is calculated, can someone elucidate? Many thanks

nm i finally found it in the manual https://docs.blesta.com/display/user/Upgrading+Blesta cheers guys you're all awesome

Tyson: That is *exactly* what I did! So can I ask a newbie question on how to upgrade? I went to Settings/System/Upgrade Options and it says 'Upgrade options are not available at this time.' My Blesta license is issued through WebHostingBuzz Reseller hosting. Do I need to contact their support to upgrade my instance?

The change actually seemed to take despite the error - when I reloaded it was there, and I can hit Update Package now without error. Re: upgrade, I realize I'm still running 3.4.1! Thought the hosting company was updating. I'll go do that now. Thanks again!

I had a monthly client now request to pay quarterly. I tried to add a quarterly price by adding this in the Service: http://screencast.com/t/rfcv2eLIkrj8 When I hit save I got this error: http://screencast.com/t/KH11xW2JuA Not sure what I have done wrong?