serge

Posted Today, 09:43 AM Are you using ** or * next to words? That might be why as it's markdown. No ** or * used

Sometime when I answer a support ticket, I can see when checking the sent answer, some sentence passed in bold. I mostlly create draft response in a text editor that do not have formating feature, I use Gedit, and it's help me to check the spelling, and after that I do cut and paste in blesta support ticket answer.

maybe server or mysql characters set issue

can you give the full way the token is generated please (I mean method the gateway documentation is giving)? So token generation do not use a merchant password or merchant gateway secret key?

Thanks for the idea Naja7host, Yes, it's should work that way I will try. No luck it's not native feature, because Blesta have the info back from client server side but do not store it in the database table "service_fields" but there in colum "key", there is ever this field created "License_module_status" but it's like always empty "value" as it's only have value for "reissue" task, I was ever explainning this in an older post but it was said it's just the way that work. But always play with core files give more work at blesta upgrade, I have not tried vqmod, I'm not convienced when there is a lot of change from original files. so I would like to maintain this feature request

"we go in and setup hosting services and domain names manually." I do not know if you want that, but if you want auto provision you should have this ticked: - Automatically Provision Paid Pending Services also I recommend you to tick this: - Enable Auto Debit - Allow Client to Set Invoice Method - Automatically Apply Loose Credits By the way tittle of the this post is very different than problem you try expose a such way I can not really understand what is your issue explained using common sentences.

if your are not a non profit organisation, "Suspend Services Days After Due" must be set to the number of days you allow before to suspend, few flexibility (x days). But beyond that I have no idea about what is your billing issue

I think what you was refering is for free license and also when customer are not required to register at Blesta, so it's when a license key is not needed, but I'm not in this case as I require customer registration at blesta and each customer have a licence key for ordered service. so there is no the .txt file you said.

no it's about "Invoice Suspended Services" in billing/invoices settings, in my opinion, better to have it unticked

I will llove to be able to see easily status of last remote licence check Because some customers do not understand they need to set the license key at software they bought from us, but I found no easy way to see in blesta what was the status of last license check. So such info & display it will be nice at both side: admin and client area

"I have invoices sent out a few days before due." It's could come from your settings for invoices, because depending of what you set, it's comon to send invoice x days before it's due, it's sem a normal case. "I have noticed that some invoices due are suddenly due the next month." It's could be related to monthly service, so it's could be normal, but also check if something like "continuing invoicing" is ticked at your settings, this parameters mean system create new (montly , yearly, ) invoices even if previous for the service was not paid.

in an other website than blesta being for global market my date format is : yyyy/mm/dd so it's give: 2015/08/22 and EU or US, etc. are still able to understand it.

look good, do not forget being responsive for mobile

I think, the general idea is good and the 2 colors also (one for font, one for the cross). I think the font chosen for the sentence is too sophisticated, better to select a more easy to read font.

I thinks blesta installer need to be run on a ever propagated domain (DNS propagation time)

in blesta create an invoice for amount you want to correct, mention in invoives item something like"credit correction", and this invoice should be auto paid by available customer credit (depending of your blesta/invoices parameters), or if not auto paid by available credit, go login as a customer to open invoice and pay at selecting available credit

thxs for the memo, yes I use this way: http://www.blesta.co...-portal-plugin/ + few other changes, and also I use one theme (I renamed) by company

s i t e s h o p (dot) p h n e t p u b l i c a (dot) c o m it's a single blesta install for multi-site/companies

Steve told me by PM, this was solved by him, issue was from a typo at blesta field

In my opinion, if your product is for global market, nothing wrong with your open source code. but on other market, as the market size could be very smaller, in this case, I'm not covinced with selling or offering open source code. Being on a local market, I use the license manager to offer closed source code software (code obfuscated), some are free, some are paid, all are using the license manager, so I control the full distribution chain.

I will say it's "bleeding edge" so, I agree it's not for everybody. But untill you are enought skilled to understand how these techniques work and also you know how manage/administer your server, so in only such case, such techniques can be tried, but first on a test server.

the idea is really good PauloV, I agree with you that customers can not wait 5mins to get a service activated when it's paid. In this post I also given how I do make 2 mins cron frequency, with a security to prevent runing a cron when last one is not yet ended: http://www.blesta.com/forums/index.php?/topic/2990-email-not-being-sent-on-invoice-creation/page-2 so with PauloV technique, there is diffrent way, and that fines, but 5 mins wait is too long in some case

I also use blesta as mean website, nothings hard to do that, I just changed the portal page for its become my home page and few more customization for menu & header

if you check back above parameters I had when you edit a given blesta support department for box name I used "INBOX", and this is the most common place where you receive incomming email at your mail server for the given email account, but supposing in your case you renamed INBOX at your email account. or if your mail server use an other convention? box name: INBOX also check your blesta server IP, is white listed at you mail server firewall , and also the reverse. and flush all previous IP ban or block at firewall at both servers

Blesta gateway function should give you back a field/variable regarding the considered invoice or order ID, blesta use when sending to gateway the transaction request it's seem to me blesta order id is just numeric and without letter or decimal, so by the way an integer of that do not change the value. when you check blesta database order id it's ever stored as a integer, so this id you get from blesta is just ready to use with your gateway. But not certain but I think it's maybe more invoice ID to pass to gateway and not order id, but same here, it's ever an integer. But if you have very specific need, check if your gateway allow custom parameter(field), so when gateway send it back to you, you can use it's as an other identifier.