Wild1145

Thanks for the reply. 1) There are no departments imported in, its one of the problems. 2) Sadly this balancing has given some of my clients hundreds of pounds in free credit... Im looking for a way to only have to do minimal manual work... I had hoped I wouldnt have to manually edit each client 3) Its showing a lot of transactions that never happend, and doesnt seem to show any paying out. 4) I guessed it was linked to the transaction and credits issue, but still dont really have any idea on a fix for it...

Has not given any errors, but its done a lot of strange things. 1) No tickets were imported in 2) Random clients have credit 3) The transaction list is broken 4) The Revenue reports are incredibly inaccurate and thats just what I can see...

Thanks, I will follow the instructions on that thread. I was just using the built in 3.3 importer as I assumed it would be the latest.

Okay, thanks for your help

I am running the latest version of Blesta from the website following the instructions on the documentation.

Hey Everyone, I have been playing with Blesta previews for some time, and with the constant problems of WHMCS decided that a migration to Blesta would be the best thing I could do, however Im having one big problem with the migration, the support tickets. This happened the first time I did the migration so deleted it all and started again and enabled debugging. This is what I got: importStaff ----------------- importStaff took: 0.4547 seconds ----------------- importClients ----------------- importClients took: 2.9709 seconds ----------------- importContacts ----------------- importContacts took: 0.0121 seconds ----------------- importTaxes ----------------- importTaxes took: 0.0022 seconds ----------------- importCurrencies ----------------- importCurrencies took: 0.0083 seconds ----------------- importInvoices ----------------- importInvoices took: 1.6565 seconds ----------------- importTransactions ----------------- importTransactions took: 2.7158 seconds ----------------- importPackages ----------------- importPackages took: 0.6502 seconds ----------------- importPackageOptions ----------------- importPackageOptions took: 0.7506 seconds ----------------- importServices ----------------- importSupportDepartments ----------------- importSupportTickets ----------------- importMisc ----------------- decrypted 155 values using WHMCS' custom algorithm decrypt took: 0.0134 seconds total time took: 10.5719 seconds Array ( [error] => Array ( [0] => The import completed but the following errors ocurred: [1] => importServices: SQLSTATE[23000]: Integrity constraint violation: 1048 Column 'option_pricing_id' cannot be null on line 124 [2] => importSupportDepartments: There is already an active transaction on line 163 [3] => importSupportTickets: There is already an active transaction on line 163 [4] => importMisc: There is already an active transaction on line 163 ) ) If there is no way to fix it then im stuck with WHMCS :/ Thanks Ryan