kikloo

I am stuck with blesta becuase it allows me to have different currency for domain and other products / services. No other billing solution allows that but I want this feature in which invoices do not generate itself. They should generate if client wants to renew the service in questions. Instead of invoices, clients should get email reminders about their services getting expired. This way there won't be unpaid invoice clutter which keeps on piling up. Some things are very good in blesta. Something it lacks, and something i don't even want to say!

Yes, it was cache issue. Thanks.

I don't use mukti service invoice. So it works for me.

I just reliased that only this little query is all that takes to cancel the invoice that are 30 days old, not paid and has status as 'active'. The query will just change status from 'active' to 'void'. UPDATE invoices SET status = 'void' WHERE status = 'active' AND paid = '0.0000' AND date_closed IS NULL AND date_due + INTERVAL 30 DAY <= NOW(); You can change 30 to any number of days you like in the query. Thanks.

Hi, Is auto cancel invoice after X days if un-paid feature going to get implemented in blesta ??? Or is there any plugin that can be used now ??? Thanks.

Hi, Is it possible in blesta not to create invoices for expiring services ??? They should be only created if client wants to renew the service in question. Client should get reminders of services getting expired, but invoices should not be created. if client wants to renew a service then they login, select the service to renew and press Generate Invoice button and then pay for it. Is this possible ??? Thanks.

Hi, I am having some issues with support module. I am using email piping, clients send me email, some reaches some bounces back which is weird. Its been happening since I got blesta. Anyways my question is: how do I remove the support module ? I uninstalled it but admin is still showing Support menu which when clicked results in "Oh Noes". How do I completely remove from blesta ??? Thanks.

I don't think you can re-order a domain name which has not deleted from the registry, coz when user will try to add, blesta will search it and becuase its not deleted, blesta will show it as unavailable. For other services etc. its fine, but for domain names it is not good. A customer has a grace period of several days depending on the domain name to renew the domain, but blesta just cancels it and closes the case. This is not feasable. Blesta is more sort of a invoicing software rather than a domain / hosting billing system. Sad but true!!!

Bu that domain is not removed from the registry, how can it be re-ordered ? As it has expired only and still can be renewed.

Hi, How to renew a domain which gets cancelled status by blesta as I cannot see any option to un-cancel the domain / service and renew it. For now I am going into phpMyAdmin and changing the status to active and changing the cancelled date to null and then renew it. Is there an easier way ??? Thanks.

Hi, When I changed it to 0 then it started showing correct prices, I guess the more you pad the less it gets. Thanks.

Hi, What pad exchange rate means ? I have set to 3% and I think blesta is reducing the price instead of increasing. I don't understand. Should i set to 0 or 5 ??? Please clarify. My default currency is INR and other is USD. Thanks.

Hi, I installed the plugin and nothing happened. No account that have been suspended by Blesta got cancelled. What to do ? Thanks.

Don't add cancel to vps service, add cancel to hosting services, btw I think billing system should not think that deeply, tech people will do the restorations from the backups if required. Almost every host have offsite backups, or backups on secondary drives etc. Billing should do billing, if creating on time then cancelling on time also. Blesta simply is failing to work for me again and again!!! Its simply becoming too much manual work!!!

Its wrong, if the core is creating, upgrading / downgrading, suspending / un-suspending then whats the issue with cancelling ? I thought I had not done some setting properly and due to that they were not getting cancelled. Now I have to find out manually which got suspended and have to cancel them manually. Blesta is becoming more and more manual work for me.

So you mean to say that Blesta will never cancel the service itself ?? Wow!!!!

Hi, My installation of blesta is suspending the cpanel accounts when invoice is not paid but its not terminating them when required. Is there some setting I should be checking ?? Please help! Thanks.

Hi, A client's service due for renewal next month and he wants to pay now, how do I manually invoice those services in blesta ?? In WHMCS i simply select the services and click a Generate Invoice button, how do I generate invoice in blesta ?? Thanks.

blesta needs too many features and needs fixing at some core levels also.

Licensecart helped me setup etc. maybe he entered wrong due to those being same only extension being different, but i have not touched any order-id's so I am not sure. Whether it was old WHMCS issue or while migrating it happened. Anyways I need a script which can sync domain prices with prices specified in blesta, i,e get latest resellerclub prices of domains and update them in blesta. Is this possible ?

Hi, Okay, now i found what you meant, the order-id is wrong. Why its wrong ??? It is pointing to .co.in domain instead of .biz. Why that might have happened ??? Thanks.

Hi, If i use this plugin then do I disable the default support in blesta ??? Thanks.

Hi, Don't find anything wrong, I serached the following tables and both are linking fine. The invoice had correct service id in invoice_lines table and service_id is also showing correct domain in service_fields table. But still wrong domain was renewed. Also I searched log_modules table and it shows wrong domain being renewed in it. service_id in service_fields is: 344 service_id in invoice_lines is: 344 and === {"recurring":"false","customerid":"123456","isImmediateReseller":"true","allowdeletion":"true","parentkey":"999999999_1_12345","domsecret":"loremipsum","productkey":"thirdleveldotin","domainname":"abc.co.in","orderSuspendedByParent":"false","productcategory":"domorder","creationtime":"1409746812","orderid":"56368336","moneybackperiod":"4","endtime":"1472905212","classkey":"thirdleveldotin","isOrderSuspendedUponExpiry":"false","classname":"com.logicboxes.foundation.sfnb.order.domorder.ThirdLevelDotIn","orderstatus":["transferlock"]} === === {"actiontypedesc":"Renewal of abc.co.in for 1 year","actionstatus":"Success","entityid":"56368336","status":"Success","eaqid":"321687641","actiontype":"RenewDomain","description":"abc.co.in","actionstatusdesc":"Domain renewed successfully"} === I have replaced domain name and other info. in this with dummy data but in that I don't see why blesta has renewed wrong domain. Please help!!! Thanks.

Hi, No i did not change the invoice at all. The amount charged in invoice is correct, but upon payment by client, other domain got renewed. I checked in logs and it shows that blesta has sent order id of the wrong domain (i.e .com and not .biz). Also this brings another topic ..that when cron runs blesta sends an email, I get email about every 5 mins. it got frustrating so I disabled cron to send email. Now things keep on getting pending and I don't see anything from blesta. Need some better solutions regarding this, so that email is only sent when something happens, if nothing is happening then nothing should be sent. Thanks.

hi, its resellerclub module and logs shows that .co.in has been renewed. nothing about the .biz domain for which the invoice has been really paid. what to do ? now client is not giving me payment for the .co.in domain that was renewed by blesta and keeps on asking to renew .biz (which i have done btw). how to check what went wrong ?? thanks.