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Everything posted by Paul
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That would be best implemented as a plugin, and it's certainly possible. For Trustpilot, a lot of people automate that by creating a staff account with limited permissions and using the Trustpilot email to subscribe order notices or BCC emails, I forget which. That would allow Trustpilot to solicit reviews from new customers automatically.
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Clear your browser cache. Either you have some CSS cached or didn't upload all the files for the 5.9.0-b1 release. It shouldn't look like that.
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The package_pricing table contains the relationship between the Package ID and the pricings table. packages.module_id contains the module ID which links it to a particular module. package_names contains the name of the Package, which matches the TLD likeu ".com" in package_names.name. I hope that helps, I can't write a query for you but one of our devs or a community developer may be able to do that via our Discord developer channel.
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Those are loaded from gravatar for the staff's email address. You can update the picture by updating it with gravatar. https://gravatar.com/
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You maintain a separate excel/csv file with all TLD pricing? How is that updated? All pricing for everything in Blesta is stored in the pricings table, but you can't look at the records there and immediately know what TLD a record is for. It should be possible to write a query to export the pricings.id for all terms and TLDs to add as a column to your CSV, then with that relationship, you could update the pricing directly in the pricings table. Alternatively, you could update the registrar module you're using (if it's just 1) and change the way the price sync's so that instead of pulling it from the registrar API, it pulls it from your CSV file. That would allow better automation, because you could leave the automatic price sync enabled with 0 markup, and just replace your CSV file and it would update pricing on schedule.
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You should not create any packages. This module ships with Blesta 5.9.0 BETA 1, which was released Friday. You should install the beta, then activate the registrar module under Packages > Domain Options > Registrars, and set your pricing under Packages > Domain Options > TLD Pricing. The very old method of creating your own packages for domains is no longer supported, domains use the Domain Manager.
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Packages > Domain Options > TLD Pricing, click "Edit" next to the TLD you want to set pricing for. You can enter whatever pricing you want. The price sync feature is for those that want to quickly update all their pricing. If you don't want to do that, or your registrar module doesn't support it, then manually setting pricing here is the way to go.
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Create Service as Admin: Default Status Pending Instead of Active
Paul replied to Jonathan's topic in Feature Requests
It would require a code change as there's no setting to control which is default. Defaulting to pending is the safest option, if you add a service as an admin, and forget to change it to active before you create it, you can go to the pending service and activate it then. -
Do you have index.php in your URLs? What web server are you running? If index.php is in your URLs then you may not running Apache or have mod_rewrite, or are missing the .htaccess file included with Blesta. If index.php is in your URLs but not in the link, try adding it just after the domain and see i f the 404 goes away. No there is no actual /admin/ directory, this is rewritten and handled by the application.
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WAMP should work, check your php.ini settings and make sure you have enough memory_limit (256M, 512M is better). If install fails, note where it fails, and if there are any errors output. WAMP includes MySQL, and your MySQL server may need tweaking depending on the version.
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I am not familiar with Netim, is that a third party registrar? In modern versions of Blesta, domains must be handled through the Domain Manager, under Packages > Domain Options. If Netim was built for an old version of Blesta, it is not compatible with the Domain Manager. An easy way to tell is to go to Packages > Domain Options > Registrars and see if it is listed. The domain manager handles the packages in the backend, under Packages > Domain Options > TLD Pricing is where you create TLDs (Or under Import TLDs import them), set the registrar module to use for the TLD, and set pricing in a pricing matrix for 1-10 years. If the Netim module supports pricing import like most other registrars, then you can set your markup amounts for register/renew/transfer under Configuration and then import all the TLDs you want to under Import TLDs. Blesta will create all the TLD packages and set all the pricing for all the TLDs you choose.
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Yes, that will set a cancellation date of the end of the initial term, and the hosting plan will be cancelled and anything on the server likely deleted (depending on module, like cPanel will delete their cPanel account entirely on cancel). An alternative is to make the price 0.00 but set a renew price of something else, say 5.00. Then the first month will be free, and if they don't cancel they will be invoiced the renew price going forward.
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The Virtualmin module does not support config options, so if the option is not included in the plan you configure in Virtualmin it would have to be added manually, but could still be offered through a configurable option. Packages > Configurable Options to add. Create option with pricing, create Config Option Group. Assign Config Option Group to your Virtualmin hosting package.
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Double check that the "Domain Manager" plugin is installed under Settings > System > Plugins. If it is, then there's likely some kind of rule or issue with your web server blocking the request. Unless you recently moved Blesta to another directory and the path is not correct..? If you made a change, you should verify the options are correct under Settings > System > General, and re-save the Staff Group to clear the Navigation Cache. Settings > System > Staff > Staff Groups. Edit & Save without changes.
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Oh yes, I see your mail server is not configured correctly. There is no PTR (Reverse DNS) configured for the IP address of your mail server. Mail without a valid PTR record on the IP address is widely rejected by most email providers, this should be corrected. Also check that you have valid SPF and DKIM records.
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What does the bounce email say? There may be a reason in the bounce email. Is your mail server configured properly? Did you sign up to the forums with the same email you emailed us from? There are no issues with our email as far as I can tell, we have received many other emails today.
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If the domain was recently added or transferred it may not be sync'd yet. Make sure domain syncing is enabled and running under Settings > Company > Automation > Plugins. If it's new, it may just take a while to update and appear.
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This would require a code change that is not documented. The simple alternative, is to not check the box under Settings > System > General that says "My installation is behind a proxy or load balancer" and then use a proxy or load balancer. Blesta will see only the load balancer IP and log it instead of client IPs. haproxy, cloudflare, etc.
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Hey, sorry for the delay. Since our Discord server is more popular we don't check the forums as frequently. On the domain availability check page for Domain and Other order forms, "Skip, Order Other Items" is the option to select if you want to order hosting and not order or transfer a domain. It'll take you to the hosting plans, and ask for the domain after a plan is selected. You can change the text of the button if you prefer. The language can be updated in these locations: /plugins/order/views/templates/ajax/language/en_us/domain.php:$lang['Domain.lookup.other_btn'] = 'Skip, Order Other Items'; /plugins/order/views/templates/wizard/language/en_us/domain.php:$lang['Domain.lookup.other_btn'] = 'Skip, Order Other Items'; Edit: Just to add, if Skip doesn't let you select a hosting plan, you may not have your hosting packages assigned to a package group, and the group assigned to the order form in the multi-select area. Packages > Order Forms: Edit.
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Blesta doesn't ship with a Nominet plugin, normally a registrar would be a module under /components/modules/. If it was implemented as a plugin, it can't be used like a module to sell domains. Maybe it's a plugin and a module? In Blesta under Settings > Company > Plugins and under Modules look for Nominet and see what version it is and if an author is shown. You can also check the files in the plugin or module directory for more on the author if it's not shown in the description in the UI.
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What version of the module are you using, who is the author? Is it released under MIT? Are you interested in sponsoring additional features?
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Have you considered enabling Ticket Reminders? There's an option called "Automatically Send Ticket Reminders" on the department that can be enabled.
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The license is valid but will need support and updates after transfer, to be paid by the purchaser. The seller pays transfer fee.
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The license is eligible for transfer.