Paul

Did you modify the email template? Make sure the email template has content defined for both HTML and Text tabs. If it looks right, check the order to make sure it actually contains services. Billing > Overview, in the Orders widget you can click to expand an order to show the associated services. If for some reason services is empty then nothing will be output there. This could potentially happen if the service associated with the order was deleted but the order itself remains.

Thanks for the updated link. I see it allows PromotionCode, but how are these coupon codes obtained? Wouldn't you want to use the coupon every time a domain is registered, regardless of client, and if so, wouldn't a coupon field be best suited for adding in the Namecheap module configuration so it is applied to all registrations? If not, more information on how these coupons work and are created and their purpose would be helpful in determining if this is something we want to add.

Coupons that can be passed to the namecheap API? That is a bit unusual, why wouldn't namecheap just give you the best price? The link above no longer seems to work http://www.namecheap.com/support/knowledgebase/article.aspx/757/63/can-namecheap-coupons-be-used-with-api Blesta supports coupons, but there are no methods by which a coupon can be set for individual client accounts and then included in the API call for registering namecheap domains. Now, that could be possible with a custom client field to store a coupon and an update to the module, but this seems like something that would only really work for namecheap (if they still support this), as it seems very unusual.

Your account was closed due to repeated abuse, which is why you could not receive a password reset email.

Turn off debugging and errorReporting in /config/blesta.php. These should NEVER be left on. The message you are getting is caused by having debugging enabled. Turn both off. Check ../logs_blesta/ logs for any errors instead.

proc_open is disabled in your php.ini under disable_functions. If you disable important functions, they will not work. Please check your disable_functions directive in php.ini and remove any restrictions. Also, you should not leave errorReporting or debugging enable in /config/blesta.php, it will cause issues. It is better to reference the ../logs_blesta/ logs directory for any errors.

You need to remove the open_basedir restriction in your php.ini file, it's blocking Blesta's access to important directories. Edit: Just to add, you should not have errorReporting on debugging enabled in your /config/blesta.php file. Those should never be left on. Check ../logs_blesta/ logs for any errors. Leaving those options on will cause other problems.

I don't see any requests for this on the requests site for a redirect, but we do have a task for it, there just hasn't been enough interest to get it scheduled. I've tentatively assigned this to a future release. There's no concept of affiliate codes in Blesta, there are coupons but coupons to receive a discount and coupons can work with affiliate orders but the user would need to follow the affiliate link, place an order and enter the coupon.

A 500 error is not a Blesta generated error. Did you make sure your system meets the Recommended Requirements? The most common reason for this is memory_limit in PHP too low, or having important functions disabled in disable_functions, or a corrupt PHP extension. You can check the ../logs_blesta/ logs but it may not contain any errors, since this is not a Blesta error. You may have to check your server logs. Post a screenshot of your order form configuration page if you want us to take a look at it and see if anything stands out as problematic. It's possible an incorrect config could trigger something, I suppose.

FYI we have a task and are trying to reproduce this for a resolution for 5.11.1. (Assuming we can reproduce) https://dev.blesta.com/browse/CORE-5298

Merging is technically supported by the forum software, but I don't see how we can verify that that account belongs to you, unless maybe, you login as that user and respond to this thread. It's using a totally different email address.

No, you would need to either re-install Blesta or restore the backup of the Blesta database you made after installation. If you are re-installing, you just need to re-issue your license key so that it can be activated with the new install.

The error shows some unusual characters during import, while importing your gateway settings. Incorrect string value: '\xDF\xF4\x03\x94\x8FX...' for column `paceuwbk_bles114`.`gateway_meta`.`value` What payment gateways are you using? Did you follow the steps here https://docs.blesta.com/display/user/WHMCS+5.2+-+8.2 for updating your WHMCS database collation, and updating your collation in Blesta (Tools > Utilities) prior to the import? Having strange collations for your WHMCS tables can cause this. After that, check your WHMCS database where gateway settings are stored, like API credentials for any installed payment gateways. Look for unusual characters. The import is seeing: \xDF\xF4\x03\x94\x8FX

I was able to reproduce this though maybe not exactly as you have described. I do not see the invitation at all until the client registers, and after they register I can revoke the invitation. The primary issue is that we should be showing an error message if the client cannot be invited and not create the invitation. Task here https://dev.blesta.com/browse/CORE-5312 I am testing on 5.11.0-b2, so this may explain the difference between your experience and mine. We will plan to fix for 5.11.1

We've added a task for year selection of billing overview graphs here https://dev.blesta.com/browse/CORE-4161 however, if this is for taxes then you should run a Tax Liability report with a start and end date appropriate for the year. Billing > Reports.

5.11 includes an HTML template, and you can create your own. Obviously, if you want your HTML email template to work well in as many email clients as possible, it must be designed for compatibility. We're not experts in designing highly compatible email templates, and would suggest using one created by an expert.

It has nothing to do with invoices. Check the client's currency. Also check that the same currency is enabled for the gateway. Settings > Payment Gateways: Manage for the gateway. If the currency is not enabled then it will not work for the currency.

Thanks, this has been confirmed and the following task created: https://dev.blesta.com/browse/CORE-5299

On the client's profile page, you click the [+] button to add the domain, enter it in the search box and click the "Transfer" button. Then, on the next step, uncheck the option to use the module and enter a fake EPP/Transfer Key. The domain should be added to Blesta.

Quotes can be created under the client's profile. If there is no client profile, create one and then click the [+] button in the widget on their profile.

Did you already try to import them under the Import Packages config tab? If Migrate Services is checked, the domains will be moved and then you can delete the original packages. If Overwrite TLD Packages is selected then the TLDs pricing will be updated in the domain manager.

HTML invoice templates have been added in version 5.11, which is currently in Beta. If you have the beta installed, it's under Settings > Emails > HTML Templates. A default one is included and you can make your own and assign them to the email templates. Also see docs here https://docs.blesta.com/display/user/Customizing+Emails#CustomizingEmails-HTMLEmails the templates should be inlined, there are various tools to do this part before creating it in Blesta.

Plugins that generate invoices are independent from the core and would not be combined. Your plugin could be triggered by an invoice creation event, and then edit the invoice Blesta generated to add more items to the invoice. Your plugin could also create a pending invoice (which has a future bill date) and add to it, when the bill date rolls around the invoice will be sent to the client and no longer be pending. That wouldn't combine core billing though. We are also planning a Billable Items Queue, details at https://dev.blesta.com/browse/CORE-4981 which would allow you to add items to this queue to be invoiced together, and this would combine items in the queue with items Blesta bills.

Settings > Billing/Payment > Invoice and Charge Options. ALSO check your client group, as it may override.

A better way would probably be an automatic term changing feature, which is something we are considering. If we add that, then you could configure 7 day terms to automatically switch to renew monthly as soon as they are created.