Paul

We could be persuaded to make an an option for the staff and client theme in the look & feel section of the company settings. https://requests.blesta.com

Do you have an account limit set for this server? Settings > Company > Modules, Manage CWP module. Do you have error reporting or debugging enabled? Undefined property is usually a warning which wouldn't be shown. If you have error reporting or debugging enabled, you should disable and test again.

FYI, there's a task for this. CORE-3856 should be resolved in the final release of 4.12.0.

tab_client_login.pdt has never existing in the official cPanel module. Here's all of the files that were included with the cPanel module in version 4.0.1: [root@goshen cpanel]# tree ./ ./ ├── apis │ └── cpanel_api.php ├── composer.json ├── cpanel.php ├── language │ └── en_us │ └── cpanel.php └── views └── default ├── add_row.pdt ├── admin_service_info.pdt ├── client_service_info.pdt ├── edit_row.pdt ├── images │ └── logo.png ├── manage.pdt ├── tab_client_actions.pdt ├── tab_client_stats.pdt └── tab_stats.pdt 6 directories, 13 files An SSO powered login has since been added to cPanel by clicking the cPanel service row to expand the section, not under the "Manage" link, though we are open to adding it there also.. if you want to create a request.

Browsers show the favicon /app/views/admin/default/images/favicon.ico for admin area /app/views/client/bootstrap/images/favicon.ico for client area Just update to your own favicon.ico files to change.

Also check your Blesta file logs ../logs_blesta/ and make sure that Apache and your cron run as the same user. If files in ../logs_blesta/ are owned by different users, that would be a problem. But, considering the page is slow and eventually loads, probably trouble connecting with the Vultr API, so Jono's suggestion to look at the module log under Tools > Logs > Module would be a good place to start!

Which report(s) is this? Timezone offset likely occurs in the majority of locations in Blesta, so if it's not occurring in a specific location we can take a look, we just need to know where.

Blesta version 4.12.0-b1 (BETA 1) is now available. You can download it from right here (Client Area Login Required). Read the blog post announcement at https://www.blesta.com/2020/09/17/blesta-4.12-beta-released/ This is a BETA release. Beta releases are not considered stable enough for production use, and are UNSUPPORTED. DO NOT INSTALL IN A PRODUCTION ENVIRONMENT. Please report any bugs you find in the v4.12 beta bug forum. Installing Blesta See Installing Blesta in the User Manual for instructions. Upgrading Blesta See Upgrading Blesta in the User Manual for instructions. Release Notes See Blesta Core - Version 4.12.0-b1. For older releases see all Change Logs.

See https://htaccessbook.com/block-ip-address/ for more information on these kinds of rules, for blocking specific IPs while keeping access otherwise globally open.

That's the only use case I can think of.

I don't know how useful what the OP posted is, but it's often useful to block the entire world and allow only your IP address. This way you can test changes without the risk of someone else accessing the installation. order deny,allow deny from all allow from <your ip>

Gravatar image has only ever been able to be replaced or overridden by editing the code, there's no UI option to disable it. We would be open to implementing a feature where staff and clients can upload their own profile image rather than using Gravatar if you'd like to make a feature request at https://requests.blesta.com

plugins/support_manager/views/default/client_tickets_reply.pdt (client area) and plugins/support_manager/views/default/admin_tickets_replies.pdt (admin area) reference gravatar.com, so if you want to replace the gravatar image with something else, open these files and search for gravatar.com and replace those image tags.

I can't understand the status widget errors. Is your cron job not running? Settings > System > Automation to see the last time it ran. If it is running, some tasks may be failing. Settings > Company > Automation to find any that appear to be stuck.

By default services will automatically renew unless a cancellation date is set.

Yes, the procedure is the same as for cPanel. Just follow the cPanel docs and substitute DirectAdmin wherever cPanel is mentioned: https://docs.blesta.com/display/user/cPanel#cPanel-ImportingcPanelAccounts

Ok, you cancelled the order after you posted that screenshot? Has this happened for any other orders? The task that provisions pending services is designed to provision paid pending services only.. so only if any linked invoices are paid, should it execute the provision. I wonder if there is an issue with NameSilo. I assume you are running the official version of NameSilo that ships with 4.11.2, and not an earlier or 3rd party version?

Sorry I missed that. If you edit the invoice, does it have a cog/gear icon for the line time? Does it link to that service? If you click the link, it should take you to that service. What version of Blesta? What version of PHP? Any 3rd party extensions or customizations?

Looks like you don't have enough funds in your NameSilo account, so it is failing. If you add funds in NameSilo or maybe put a valid card on file it'll probably go through.

We have this task, but there hasn't been any forward movement on it yet https://dev.blesta.com/browse/CORE-2412 I'll bump it in the backlog.

What version of Blesta? What version of PHP? You are logged in as an admin, and you are viewing the client's profile page? (Who you also set up as an admin for one of the companies?) Are there any errors in your log files when you get the blank page? ../logs_blesta/ (Path defined under Settings > System > General) Only the errors output when you get the blank page are relevant, if you want to include them here.

The navbar is cached, to clear the cache simply re-save your staff group without making any changes to the ACL perms. Settings > System > Staff > Staff Group: Edit & Save.

As a customer of many online companies and hosting services, I would absolutely not to business with a company that steals software. If they go through the effort to steal the software that runs their company, you can bet it's the tip of the iceberg. It's not worth the headaches that they will be responsible for down the line. You can't steal with your left hand, and treat customers well with your right hand.

It's not been very highly requested. I don't recall any other users asking for this, but I see you created a request at https://requests.blesta.com/topic/stripe-ach-payments If it sees some support we'll look into it. I assume it works very similarly to credit cards within our existing "Stripe Payments" gateway?

A deprecated error shouldn't stop it from working. Do you see this output in your browser or in the ../logs_blesta/ logs? Does mcrypt exist in your PHP? Create a PHP file called something like info.php with the following code, then access in your browser and look for mcrypt to check. <?php phpinfo(); ?> As of PHP 7.2, it should be possible to install mcrypt via pecl.