Paul

Also check your Blesta file logs ../logs_blesta/ and make sure that Apache and your cron run as the same user. If files in ../logs_blesta/ are owned by different users, that would be a problem. But, considering the page is slow and eventually loads, probably trouble connecting with the Vultr API, so Jono's suggestion to look at the module log under Tools > Logs > Module would be a good place to start!

Which report(s) is this? Timezone offset likely occurs in the majority of locations in Blesta, so if it's not occurring in a specific location we can take a look, we just need to know where.

Blesta version 4.12.0-b1 (BETA 1) is now available. You can download it from right here (Client Area Login Required). Read the blog post announcement at https://www.blesta.com/2020/09/17/blesta-4.12-beta-released/ This is a BETA release. Beta releases are not considered stable enough for production use, and are UNSUPPORTED. DO NOT INSTALL IN A PRODUCTION ENVIRONMENT. Please report any bugs you find in the v4.12 beta bug forum. Installing Blesta See Installing Blesta in the User Manual for instructions. Upgrading Blesta See Upgrading Blesta in the User Manual for instructions. Release Notes See Blesta Core - Version 4.12.0-b1. For older releases see all Change Logs.

See https://htaccessbook.com/block-ip-address/ for more information on these kinds of rules, for blocking specific IPs while keeping access otherwise globally open.

That's the only use case I can think of.

I don't know how useful what the OP posted is, but it's often useful to block the entire world and allow only your IP address. This way you can test changes without the risk of someone else accessing the installation. order deny,allow deny from all allow from <your ip>

Gravatar image has only ever been able to be replaced or overridden by editing the code, there's no UI option to disable it. We would be open to implementing a feature where staff and clients can upload their own profile image rather than using Gravatar if you'd like to make a feature request at https://requests.blesta.com

plugins/support_manager/views/default/client_tickets_reply.pdt (client area) and plugins/support_manager/views/default/admin_tickets_replies.pdt (admin area) reference gravatar.com, so if you want to replace the gravatar image with something else, open these files and search for gravatar.com and replace those image tags.

I can't understand the status widget errors. Is your cron job not running? Settings > System > Automation to see the last time it ran. If it is running, some tasks may be failing. Settings > Company > Automation to find any that appear to be stuck.

By default services will automatically renew unless a cancellation date is set.

Yes, the procedure is the same as for cPanel. Just follow the cPanel docs and substitute DirectAdmin wherever cPanel is mentioned: https://docs.blesta.com/display/user/cPanel#cPanel-ImportingcPanelAccounts

Ok, you cancelled the order after you posted that screenshot? Has this happened for any other orders? The task that provisions pending services is designed to provision paid pending services only.. so only if any linked invoices are paid, should it execute the provision. I wonder if there is an issue with NameSilo. I assume you are running the official version of NameSilo that ships with 4.11.2, and not an earlier or 3rd party version?

Sorry I missed that. If you edit the invoice, does it have a cog/gear icon for the line time? Does it link to that service? If you click the link, it should take you to that service. What version of Blesta? What version of PHP? Any 3rd party extensions or customizations?

Looks like you don't have enough funds in your NameSilo account, so it is failing. If you add funds in NameSilo or maybe put a valid card on file it'll probably go through.

We have this task, but there hasn't been any forward movement on it yet https://dev.blesta.com/browse/CORE-2412 I'll bump it in the backlog.

What version of Blesta? What version of PHP? You are logged in as an admin, and you are viewing the client's profile page? (Who you also set up as an admin for one of the companies?) Are there any errors in your log files when you get the blank page? ../logs_blesta/ (Path defined under Settings > System > General) Only the errors output when you get the blank page are relevant, if you want to include them here.

The navbar is cached, to clear the cache simply re-save your staff group without making any changes to the ACL perms. Settings > System > Staff > Staff Group: Edit & Save.

As a customer of many online companies and hosting services, I would absolutely not to business with a company that steals software. If they go through the effort to steal the software that runs their company, you can bet it's the tip of the iceberg. It's not worth the headaches that they will be responsible for down the line. You can't steal with your left hand, and treat customers well with your right hand.

It's not been very highly requested. I don't recall any other users asking for this, but I see you created a request at https://requests.blesta.com/topic/stripe-ach-payments If it sees some support we'll look into it. I assume it works very similarly to credit cards within our existing "Stripe Payments" gateway?

A deprecated error shouldn't stop it from working. Do you see this output in your browser or in the ../logs_blesta/ logs? Does mcrypt exist in your PHP? Create a PHP file called something like info.php with the following code, then access in your browser and look for mcrypt to check. <?php phpinfo(); ?> As of PHP 7.2, it should be possible to install mcrypt via pecl.

Yes, you should be able to delete and recreate the payment account. It sounds like something has gone wrong with the old payment accounts from the legacy gateway, the migration may have failed for some reason. That's a bummer.

We have a task for VIES integration, CORE-3780 that we'll likely implement later this year. I'm not sure what you mean by split payment, not familiar with that EU regulation. Business type We don't have any country specific electronic invoicing yet, and no ETA. Credit notes are planned, but with proforma invoices it hasn't been a huge priority. Invoice formats can be customized for invoice, invoice drafts under Settings > Company > Billing/Payment > Invoice Customization, including tag replacement for year, month, day, invoice start value and increment value. Duplicate invoices and gaps in invoice numbers don't typically occur, unless an invoice is deleted manually. Payments that are not applied to an invoice remain as a credit on the account. Blesta can invoice monthly and handle automatic payments monthly, but I'm not sure if this is what you mean. Invoices are generated based on renew date, which can be pushed back. There's not a "pause" option that would back bill once unpaused, but that's an interesting idea. Public and private notes on invoices is supported, but they are not automatic based on some criteria. Overpayments are issued as a credit on the account and can be used for future invoices. Both overpayments and partial payments are supported in Blesta, and fully tracked. Not sure I follow on this one. Invoices that are fully paid are closed as soon as that occurs. Does not currently exist. Blesta will generate an invoice that may result in 0 due, but the invoice will be automatically closed. Changes to contact information is tracked and available under Tools > Logs > Contacts, but it's not easy to go back and see what it was when an invoice was originally issued. Planned for the future. Yes, implemented recently. Not familiar with this one. Not yet, but planned. Not supported. There is a report, but I don't believe it includes all of the details for invoices. There is currently no location based gateway restrictions, interesting idea. Order form supports embedding code like facebook pixel, or editing a template file for all of Blesta. Only when placing an order do they need to agree to terms. No option to force on updates. Blesta can send email via 3rd party SMTP, but I'm not sure if that's what you mean. Affiliates system was just released, includes recurring and one time. Commissions cannot be different per product, but it's planned for a future update.

Did you switch from the legacy "Stripe" gateway? If so, did you run the import to import cards into Stripe Payments? Does this impact all payments, or only payments with cards/Payment Accounts that existed prior to enabling the new Stripe Payments? If you delete the Payment Account, and re-create it, does it work then? What version of Blesta? What version of Stripe Payments?

I believe this is possible by creating a route, similar to the order manager which uses /order/ instead of /plugin/order/ See https://docs.blesta.com/display/user/Configuration+Files#ConfigurationFiles-routes.php for details. If you need help, creating the route, one of our devs may be able to help. It wouldn't hurt if we had some common examples in our docs anyway.

I believe they are looking for the secure cookie attribute, that makes the cookie unable to be sent over an unsecure connection. See https://www.itnota.com/enable-secure-httponly-cookies-iis/ for IIS, it should help you update your config in IIS to meet this requirement.