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Paul

Blesta Developers
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Everything posted by Paul

  1. Since there is no OBAS importer, the CSV importer can be used to import client contact details only. First, last name, company, address, etc. See the docs for details. If you are up for it, you can write your own importer, just take a look at one of the other two listed on that page for an example. If you want to import services, transactions, invoices manually, then you should look at the database. It will make more sense if you record a transaction, create an invoice, and add a service to see how things look.
  2. The Plesk module in Blesta should work, yes. There is a 3rd party OpenSRS module that you can find on the forums here. I'm not aware of any integration for SRSPlus. All included registrar modules, like Enom, Namecheap, Namesilo are open and good examples if you will be coding your own. Also see the developer docs on creating a module at https://docs.blesta.com/display/dev/Modules and you can use the Extension Generator to create a skeleton module to start with https://docs.blesta.com/display/user/Extension+Generator We tried to create an importer for OBAS a long time ago, but Plesk was either unable or unwilling to get us a license.. maybe it was already EOL at the time. There is a CSV importer that can import your clients only (no services, transactions, etc) that might be worth using to get client data in Blesta and then import the other data manually or by another method. See https://docs.blesta.com/display/user/Migrating+to+Blesta
  3. All of the resources should be loaded locally and not via an external URL. Or, does a Content-Security-Policy of "self" mean that you cannot load resources from a subdomain even if the application is on the same subdomain? Maybe the policy needs to be modified to include the subdomain.
  4. If you disable cloudflare so that they just direct traffic to the server's IP, does it resolve the issue? Is this a fresh installation? If it's a fresh install, there could be missing files or the installation may not have completed correctly. Your browsers inspector may give a better indication if any files (like CSS and Javascript files) are missing and returning a 404 error.
  5. https://dev.blesta.com/browse/CORE-4127 Planning to fix for 5.0.1
  6. We chat in Discord about this, it appears that during installation the Order Manager plugin was not installed fully, it was missing some tables. The recommended solution was to re-install Blesta fresh and see if the Order Manager was installed correctly.
  7. You can create a Text Area field using the Universal Module, or as a Configurable Option (Packages > Configurable Options). The first service field in the Universal module serves as the label, so as long as you don't add it first the client will only see it during checkout. If you do it as a Configurable Option, then you can grant add or edit permissions, giving add but not edit means they can add the key but not edit it later.. however, they will always be able to see it.
  8. Here's the steps to reset the admin password in order of simplest to most involved: To reset the staff password visit /admin/login and click the "Reset My Password" link. Enter your username, and click the "Reset Password" button. You should get an email with a password reset link within a few minutes. If you don't get an email, ensure that your username is correct. In phpMyAdmin or other MySQL database utility, look in the users table. Your username should appear in the "username" column, typically where id equals 1, as the primary staff account is the first user to be created. If that still doesn't work, you will need to temporarily enable legacy passwords. Please see [encryption](http://docs.blesta.com/display/user/Configuration+Files#ConfigurationFiles-Encryption) in the user manual, specifically Blesta.auth_legacy_passwords and set it to true. Then, in the users table for your username, update the password field to: 5f4dcc3b5aa765d61d8327deb882cf99 Then, try logging in with your username and the password password. Reset your password. Then, change Blesta.auth_legacy_passwords back to false.
  9. I wonder if in the customize section of look and feel where you can preview the logo, it would be possible to add an option to scale the image to the desired size by clicking on the corner of the logo and dragging it.. might be something out there that could do that and provide the height that we could save.
  10. Please see https://dev.blesta.com/browse/CORE-4072
  11. If you click Show Card, enter your staff password.. does the credit card display? If so, are you then able to save after adjusting the postal code?
  12. Paul

    Support manager UI issue

    See https://dev.blesta.com/browse/CORE-4042
  13. The CLI version of your PHP does not have the ionCube extension loaded. What is the path to PHP as shown under Settings > System > Automation? You ran /usr/bin/php -v, so I assume it is /usr/bin/php? You can run this command then to see if ionCube is loaded. /usr/bin/php -i | grep ionCube If nothing is returned, then it's not loaded. /usr/bin/php -i | grep php.ini This will show the path to your php.ini, which is probably where you'd need to load ionCube. If /usr/bin/php is not the path to PHP as shown under Settings > System > Automation, then it's possible the path shown there may have ionCube installed. At least, it's Blesta best guess effort of determining where your PHP is.
  14. Per https://docs.blesta.com/display/user/Customizing+Emails you can add a filter. Use numberformat, e.g. {"12345.6789" | numberformat 2, ".", ","} Just replace "12345.6789" with the tag that represents the amount. It might be possible with a feature request that we could update the email tags to observe the currency precision as well, so the above wouldn't be necessary.
  15. Nothing automated, that would make a good feature request. We are planning to add additional client statuses per https://dev.blesta.com/browse/CORE-2222 which could include an automatic transition for clients who have no active services.
  16. I'm not totally sure I fully understand what you're asking. You can create an unlimited number of servers within a module. You can create an unlimited number of packages and services. Packages can be set to deploy on specific servers, or server groups. You can even create restricted packages and grant access to specific clients, which would grant access to a specific client to deploy on a specific server or servers. Hopefully I answered your question, if not, I may need more details
  17. Paul

    Support manager UI issue

    Did you clear your browser cache? That's the most likely culprit.
  18. Awesome! Let us know if it happens again without the forward. Thanks for the report also - will be on the watch for any other issues. Our DMARC policy is relatively new. We implemented it in part because we had security researchers opening tickets at least once or twice a week for the past year complaining that we had no DMARC policy. Was less work just to implement it, but these kinds of issues are why we were hesitant to do so.
  19. It sounds like this may be related to this ticket https://dev.blesta.com/browse/CORE-4017
  20. Per dmarcian: Google's DMARC report to us early this morning showed a forward to a domain starting with "fastcp...", don't know if that's you. If so, the mailgun DMARC probably did not survive the forward.
  21. I think it happens because of your forward, Google is then seen as the sender. Our forum email is sent through Mailgun, which validates DKIM and thus DMARC. It must become broken when forwarded. Google is not permitted in our SPF policy, and they might be stripping out the DKIM headers Mailgun adds.
  22. Since you didn't remove the language folders, I'm not sure why those other languages are not shown on that page with an "Install" link - they should be if the files are there.
  23. You got that when sending an email to us, or when we sent you an email? What was the email?
  24. I encountered another error, see https://dev.blesta.com/browse/CORE-4016
  25. Did you click the "Uninstall" link to remove the language? If so, did you then delete the language files afterward? The screenshot you shared did not show any other languages capable of being installed, so I assume the files were removed.
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