Paul

Thanks for the update, that'll do it

What's your ticket #? What isn't working with the module? Are you getting any errors? Did you follow the documentation at https://docs.blesta.com/display/user/ISPConfig ?

Yep, good idea. task https://dev.blesta.com/browse/CORE-4185

The default Paper Size in Blesta is Letter, but Blesta also supports A4. You can update it under Settings > Company > Billing/Payment > Invoice Customization.

It's recommended that each TLD have it's own Package, and all domain Packages be assigned to a single Package Group for domains. That's what the order form type "Domain and Other" expects. If you have a lot of TLD's, obviously that can be tedious. It is possible to have a single Package for multiple TLD's, but that pins their pricing to be the same. Some more details on how this is configured is in our Selling Domains guide. The domain manager update we're working on will provide a pricing grid to simplify this process, and manage a Package per TLD automatically in the background. I'm not sure the best way to handle re-directing of TLDs to different registrars, other than marking an existing package as Inactive and creating a new one for the TLD that uses a different registrar module. We might need to explore that scenario a bit more. I don't know if this helps, if you have any specific questions or I missed anything please let us know.

That sounds like a completely separate issue from the one in this thread, should work fine on 4.12.3. Make sure you are forcing HTTPS, if your clients are connecting over http it will not work. Also, both your server and the client must support TLS 1.2+, so clients on old browsers and an old OS/Server will not work.

It works fine for us, the only difference might be the option you've selected "Include a Reply Envelope", we'll test with that. Do you get the error with that option disabled or no?

Sorry for the super slow reply. The referral links that Blesta generates will create a cookie on the client's computer. If you want to instead direct affiliates to link to another page than the one the affiliate link directs to you: For example: http://domain.com/order/forms/a/MQ== You could write your own script and link to another page, e.g. http://domain.com/hosting.php?a=MQ== and take the value of $_GET['a']; which is MQ== (In my example, it will be different for each of your affiliates) and assign it to a cookie called affiliate_code Blesta will check for this affiliate_code cookie, so if you create it by another means, and assign the correct value to it, it'll still work.

Sorry for the super slow reply. See https://docs.blesta.com/pages/viewpage.action?pageId=4161679 for tags for this template. Click "Additional Tags" for a list of all tags. The "invoices" object is what you might be interested in. If by "Description" you mean the description of each line item, yes it is available. However, you'd need to loop through them to display them as there can be many. See https://docs.blesta.com/display/user/Customizing+Emails for information on Loops. It's further complicated because an invoice email could contain multiple invoices, so it's likely it would require a nested loop.

Just an update, we have updated the task with our fix. See https://dev.blesta.com/browse/CORE-4166 After this change, PostalMethods is working perfectly fine for us on 5.0.2. If you continue to have any issues after applying our fix, we'll need more information.

I'm not sure if this is the same issue, however we have a task at https://dev.blesta.com/browse/CORE-4165 that resolves an issue with making payments through Stripe Payments on the order form in v5. A fix should be included in 5.0.3, however there are details in the task to manually fix your installation if you'd like to do that ahead of 5.0.3.

Please note, there is a fix for 5.0.3 which should be out soon (hopefully next week). However, if you like you can manually patch your installation. See the details in the task at https://dev.blesta.com/browse/CORE-4165 to do so.

Thanks, we're looking into this. What version of PHP are you running? I'm getting a different error in the PostalMethods logs: Which might be similar to your second point. We have a task for that one at https://dev.blesta.com/browse/CORE-4166

Sorry we missed this. It should work on 4.12.3, check that your accessing your installation via https and that your API credentials are correct. Tools > Logs > Gateway log should have API logs for Stripe also that may contain more information.

Just an FYI, we have created CORE-4165 and are working on this for a 5.0.3 patch release.

The system overview widget on the dashboard can show pending orders and open ticket counts. To enable these options, click the cog/gear icon in the widget window decoration and check the boxes under "Statistics" and save.

You would need the full version of 5.0.2 to upgrade from 4.7.2 to the latest. See https://docs.blesta.com/display/user/Upgrading+Blesta for upgrade documentation. It's pretty simple though. 1. Backup your files + database 2. Download 5.0.2 full from https://www.blesta.com 3. Unzip, and upload the contents of the "blesta" directory to your server, overwriting existing files 4. Run /admin/upgrade in your browser to upgrade. Tip: Don't skip step #1

If a client has a billing contact, invoices will be sent to any/all billing contacts. By in large, other emails are sent to the client (primary contact). This is something we're planning to make more granular in the future, so you can specify what email each contact should receive, and they could opt in or out out of. While you can add new contact types, only the "Billing" type is built in and used for invoice emails if it exists.

I'm glad that fixed it, thanks for the update! Service Changes task was added back in version 3.5, so something may have gone wrong then that wasn't obvious until now.

Open tickets are displayed under the "Support" navigation link. There's no other visual indicator in Blesta itself. You should be set up to receive ticket email notices though. Support > Staff, edit your staff member, make sure that you are set to receive an email for tickets of any status. We are considering other visual cue's, like browser notifications.

Are any of your automation tasks not completing successfully? Settings > Company > Automation. Were you running PHP 7.4 prior to upgrading to Blesta 5.0.2?

Is this only an issue during checkout on the order form, or does this also happen when a client makes a payment from the client area? Interestingly, some report no issues. We're investigating.

That looks right. I'm a little confused, not sure what's going on there. Do you want me to take a look? You could PM me, or open a ticket and I can take a look at your configuration. At first glance, everything looks right but if you are configuring a cPanel service, the cPanel module should not have those fields.

Check your "Creator" Package Group, that it does not contain any Packages that are using a domain registration module (See Packages > Package Groups, click a Package Group row to expand and display the member Packages. Then you can edit each Package and check the Module being used). Based on your cart, it looks like this "Creator" package may be using a domain registrar module. Which module are you trying to use for hosting?

If using the Domain and Other hosting type, your domain packages should be in a single Package Group and selected in the Domain dropdown, but NOT selected in the multi-select. The multi-select toward the bottom of the form should contain your hosting Package Groups, but no domains. Packages > Order Forms: Edit