Paul

Added!

Added!

Looks nice, do you want to enter it?

Looks nice but I think a fully featured plugin and set of modules for Blesta would work best. Focus on what makes GSP's unique and let Blesta handle the rest. But, if you do develop it as a standalone panel, you can still write a module for Blesta.

I've responded to both of your threads. The biggest issue it seems like you have is being able to manually apply credits, but there is a work around for that, which I described. If you have "Automatically Apply Loose Credits" checked under Settings > Company > Billing/Payment, then Blesta will apply overpayments/credits automatically to the oldest invoices first. Some people don't want credits to be applied automatically, so you can uncheck this option. In 3.3, you will then be able to manually apply credits as an admin, and clients will be able to as well during checkout on an order form, or when making payment for an invoice in the client area. Most people are content with automatic application of credits, so it hasn't got much attention, but if you want credits to be applied manually, then 3.3 will solve that for you. It's also important to note that when an admin or client makes a payment, they can pay multiple invoices at one time, all of them, or just specific ones in specific amounts.

Click the "Manage" link for their service in their client profile. Then select to change the renew date, and set the renew date to the end of the term for which they have paid. Then, manually create an invoice under Actions "Create Invoice" for that amount. Word the line item however you like, something like "Prepaid service xyz through date".

We hope to have 3.3 out soon. What I suggest doing is voiding the transaction (In Blesta only, do not check the use gateway checkbox if payment was made through a gateway) and then re-recording it. If you go to "Record Payment" under Actions, you can add the payment back in manually and apply exactly how much of that payment to which invoices you want. Just enter the same transaction amount, and transaction number

I think he means to record a payment using "In House Credit". Applying account credits to invoices manually is done and working in 3.3, our next release.

Are you saying this happens if you move the renewal date backwards? If so, this may be the intended result and rather than a change to the implementation, some sort of warning or notice may be in order when performing such an action.

We should probably put a link or note in there on how to purchase

It shouldn't allow you to add a company when you have no addon companies. It does a check when you try to add, to see if you have any addon companies available.

We purposely did not implement normal FTP backups because they are not secure. I'd recommend using SFTP or Amazon S3. S3 is free to a certain point, so you should be able to backup to a container there for free or really cheap.

Yes, very complicated but I'm sure you guys can figure it out!

Yep, the spectacular thing about this is that the support system is a plugin. Tweak it, write a new one, etc. You can make it work any way you want, without changing the core. We may do something in the future to bridge the gap between companies where it makes sense, and support is one of those areas that it seems could benefit from this. Still, what we did was boil down multi-brand to the lowest common denominator and the result was multi-company. The other guys would have to redesign their entire software from the ground up. We know, because that's what we did. Multi-company was part of the plan before a single line of code was written, it's part of the foundation of Blesta. We appreciate the feedback!

I'm a RHEL/CentOS guy, so maybe someone from the community will be able to help you with installing necessary packages. If you have a web server up and running, and know how to create a database in MySQL then you can install via SSH this way.. Then, follow the prompt to complete installation. You'll be asked for your MySQL database/user/pass

Lol you plonker. I learn some new UK slang every week.

Thanks for the contribution to the community!

I'm happy to take a look if you want to PM or email details. 3.3 beta will hopefully be out by the end of this month. I don't have an ETA on the SSL module updates, but if it happens after 3.3 is released we'll post to the forums where you can download. Do you have Platinum or better pricing from TheSSLStore? We have coupon codes to lock in that pricing.

Chances are the configurable option price and currency didn't match the term being ordered for the package. If there is no match, the option won't be displayed. For example, if you have a 1 month, and a 6 month term for the package, but only set a 1 month price for the configurable option, and a user selects the 6 month term, the configurable option won't be displayed because no pricing is defined. We will be maintaining the GoGetSSL and TheSSLStore modules moving forward, and have some feature changes planned. I don't like how you have to enter all the details during checkout, the client should be able to just order and pay for the certificate without having to enter any details, and then login and add their CSR, etc afterward. So, that's a change that will be happening. This is actually planned, see CORE-261. In the interim, we try to add sample emails to the documentation. In Blesta, the welcome email for a particular service/module is provided to the package. So, when selecting a module for a package, this feature would pre-fill out the welcome email to help save some time. In 3.3, we're also adding a "Copy Package" feature, which is complete. It lets you copy an existing package, tweak it around, and save it as a new package. This should eliminate a lot of copy/paste, since most of the time people offer packages that are very similar to one another.

Configurable Options, Multicraft What is strange about the order system? We get compared to WHMCS a lot, which is to be expected. Most complaints are because we just don't do things the same as they do, and that's what people are use to. We're working on improving features that are not as good as they could be, like domain registrations.

New features are being properly documented as they are added, and we are updating documentation for existing features. I'll take a look at domains, but it may be one of those that hasn't received much attention because there are going to be some big changes.

If you supply your API user, pass, and signature for PayPal Payments Standard, then you can do refunds. Also, even without this, if you do a refund in PayPal, PayPal will notify Blesta and the transaction will automatically be marked as returned, and the amount unapplied from any invoices. Have you supplied the API user, pass, and signature to the gateway?

Good to hear!

There is no migrator from Blesta 3.x, instead you should do an Upgrade. Upgrade your 3.1 installation to 3.2.

Interestingly, your log mentions both daemon 1 and daemon 2. ​I think we need to know why Multicraft is not choosing a valid Daemon ID for you, when none is passed in to the API. I would suggest doing a test by creating a configurable option for daemon_id to specify the Daemon ID, and see if it works. Docs on creating a config option for this are here -- http://docs.blesta.com/display/user/Multicraft#Multicraft-CreatingConfigurableOptions Whether this works or not should tell us something.