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Everything posted by Paul
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If you can't download the backup manually, sending over SFTP or Amazon S3 is definitely not going to work, so that's where to start. Check that your temp directory as defined under Setting > System > General is correct and writable. Then, double check that mysqldump exists and can be executed by your cron user and web server user. Finally, I believe Blesta may be looking in /usr/bin/mysqldump for mysqldump. If it exists in a different location, try creating a symlink. ie ln -s /your/path/to/mysqldump /usr/bin/mysqldump
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Awesome, glad you got it figured out!
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Take a look at the error log under Tools > Logs > Gateway and click the Stripe entry to expand it and display the raw input/output. There may be more information here.
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You receive that email from PayPal? Sounds like something fishy is going on. Check the logs in Blesta for PayPal under Tools > Logs > Gateway, click to expand and show the input/output.
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If you try to download the backup manually, does it work? Settings > System > Backup > Download Backup When you click the "Test These Settings" link for Amazon S3, is it successful?
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I just PM'd you a new trial key.
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Blesta relates to cPanel/WHM on the basis of the cPanel username. The cPanel password is irrelevant for API requests. If there are any problems with communication for a cPanel service and the cPanel server, the first thing to check is that the username is correct. It can be updated by clicking Manage for the service, and setting the correct username. Be sure to uncheck "Use Module", unless you are trying to change an already correct username.
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We spoke via a support ticket. I think some real-world examples would be helpful.
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I Need Help Solving A Problem With Installing The Program Blesta
Paul replied to vbrito's question in Pre-Sales Questions
I get the error Database connection FAILED. Ensure that you have created the database and that the credentials are correct. My best guess is a bug in that specific MySQL version, or something to do with it's configuration. Not a common error by any means. Do you have a different MySQL server you can attempt an install on? -
The outstanding balance is not carried forward to the new invoice. However, the previous balance IS available to the PDF.. the data is there, so you could modify the PDF to include that if you want to. There was some debate in the past about this, and I think making it an option would be the best way to go.
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Try enabling error reporting To enable error reporting, edit /config/blesta.php and change Configure::errorReporting(0); to Configure::errorReporting(-1); Then, try running your cron manually under Settings > System > Automation, and repeat the other steps where you received the 500 error. You might see more about the error. Also make sure that curl SSL is installed, and that you still meet the minimum system requirements for Blesta posted here http://docs.blesta.com/display/user/Installing+Blesta To be sure, you can upload another copy of Blesta into a sub-directory, and then go start the installation just to see if it matches the system requirements.
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I Need Help Solving A Problem With Installing The Program Blesta
Paul replied to vbrito's question in Pre-Sales Questions
What version of MySQL are you running? What is the OS? (I think phpinfo indicates Debian, but just want to confirm) What version of Blesta are you installing? -
I sent you a PM with a new trial key. If you are still having trouble, please use that one. If you didn't have a trial before, most likely you were installing it at localhost or a hostname that someone else already obtained a trial key for.
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We use and recommend Jira by Atlassian. It's likely there will be a project management plugin for Blesta in the future, but it's not a very high priority at the moment.
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The URL shouldn't really matter, because Blesta tells PayPal where to send it via the payment button code. To enable IPN though, PayPal requires a URL.. Please let us know if that works for you.
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I've assigned this to CORE-1369 as a "Task". I'm not sure this is a bug with Blesta so much as it is a bug with the domain registrar as we rely on them to do the lookup. It seems like they should be running string to lower on the input if it causes a problem.. but, this should fix it!
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I don't see a task for it, and I was able to duplicate. CORE-1368 Thanks for the report!
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I do like this idea, and you make a good point. I think we need more feedback from people on this before we can justify the dev cycles, but it's certainly a possibility. This feature I think would necessitate a separate option, which would be useful now as well. It may be necessary to disable all payment notices, so I created CORE-1367 which allows you to toggle off payment notices on a per-client basis. Let's get some more feedback on your suggestion.
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I believe the orders widget does appear on a fresh install. If you create additional staff though, by default they do not have any widgets installed.
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Ability To Translate Items In A "client Custom Field" Dropdown
Paul replied to interfasys's topic in Feature Requests
Would you suggest a checkbox for "Name is a language definition" similarly to the field name, for the options? In the table for setting the Value, and Option Name, perhaps a third column for "Name is a language definition"? -
The coupon system is going to be refactored before much longer. This will open it up to more possibilities, right now the coupon system is in a feature freeze due to the necessity of refactoring. There is a package option planned called package switching where a customer may order 1 particular package, and then it will switch after x renewals to a separate package. This could be used to offer a free domain registration, that automatically changes after order so that it costs something when it renews. The domain registrar plugin system is going to improve domain registrations overall by creating a pricing grid for TLDs (easier pricing than on the package) and consolidating registrar features. So, there's a lot that is going to be happening in terms of domains, and we appreciate your feedback.
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Thanks for the kind words!
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So this is basically for consumers who set up a "wallet" with v.me? They can pay with any card they put on file with v.me, not just Visa cards, and merchants sign up with v.me in order to accept v.me payments?
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The knowledgebase will be part of the Support Manager (ticket system) plugin, and is assigned to CORE-994. We are going to try to get this done for 3.4. Any suggestions/feedback on features are appreciated.
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Ok, looks like the client theme Venustas and the staff theme WHMBlesta have won the contest! I'll be reaching out to both of you guys shortly so we can get you the Amazon.com gift cards. Thanks to everyone who participated in submitting themes and voting!