Paul

Please open a ticket and mention this thread so we can confirm that it is valid and eligible for transfer.

Blesta version 5.1.0-b2 (BETA 2) is now available. You can download it from right here (Client Area Login Required). Read the blog post announcement at https://www.blesta.com/2021/06/09/blesta-5.1-beta-released/ This is a BETA release. Beta releases are not considered stable enough for production use, and are UNSUPPORTED. DO NOT INSTALL IN A PRODUCTION ENVIRONMENT. Please report any bugs you find in the v5.1 beta bug forum. Installing Blesta See Installing Blesta in the User Manual for instructions. Upgrading Blesta See Upgrading Blesta in the User Manual for instructions. Release Notes See Blesta Core - Version 5.1.0. For older releases see all Change Logs.

Sounds like several things would be needed. 1. Under a Package, the "Taxable" option if checked, would need to allow Level 1 / Level 2 tax to apply individually 2. Under a client, the Tax Exempt option would need to allow them to be exempt from all tax, or Level 1 / Level 2 independently 3. When creating/editing an invoice, there is a "Tax" option, but you need to be able to manually apply Level 1 / Level 2 or both taxes to each item? Let me know if that sums it up.

Is manual exemption on a per-client basis fine? For example, if we made it so that if you click to make the client tax exempt, we added an option to exempt level 1, level 2, or both. Would that resolve it?

Blesta Addons response above is accurate. The only thing is that it's not possible to exempt level 1 or level 2 tax independently. Either the tax applies, or it doesn't. Level 1 and level 2 tax can be set by area, which would control which of the 2 tax levels apply to any specific client, and a client can be marked as exempt from all tax. If you install the version 5 trial again and have any questions or need any help, let us know

What does the text version of the email template content show? Click the Text tab when editing the email template. Also, check the welcome email content for the Package. Under Packages > Edit, Welcome Email section. If there is an invalid tag in use, or some other error in the HTML or Text section, it may be causing an error. You can check your logs at ../logs_blesta/ (Defined under Settings > System > General) to see if any errors are written at the time the service is provisioned and the email would be sent. If there is an invalid tag or invalid logic in the template, something should be written to the logs. Most likely the issue would be related to the welcome email content on the Package, especially if you haven't modified the Service Creation template (most don't change this much or often).

That's great! We are glad that you are considering Blesta. Do you mean the "Pay Now" link that appears in invoice emails that does not require a client to be logged in to make payment? This link does not automatically log the client into the client area, it only allows them to make a payment without being logged in. So, while it's possible that some information about the client can be seen as required for making payment, using the link does not give full access to the client account. Clicking the link allows payment, but you cannot see other invoices, services, transactions, or place orders or anything like that. Limited access for the purpose of making payments only. If you do not want to use the Pay Now link, you can remove it from the email templates. But most people like it because it's easier to get clients to pay without needing to remember their login.

expsoltech.com has created a QBO plugin for Blesta, I believe they will be releasing it very soon and it'll appear on our marketplace.

All services are provisioned in the same way. Modules can perform actions, but if you'rs doesn't perform any actions the system still needs to convert it from a pending service to an active service and send out a welcome email. Are you using the None or the Universal module? What payment gateway do your clients typically use? The main reason the cron processes activations is so not to make the client or an IPN call an unreasonably long time (Some modules take significant time to provision). We are looking at ways to speed this up and hope to implement something in the future.

Does simply changing the registrar on the service in WHMCS cause the domain to be actually transferred to another registrar? That would seem very unusual. Normally when a domain is registered with a registrar, it must renew with the same registrar unless you go through the whole transfer process, submitting a transfer (EPP) key, confirming via email, etc.

For details, see https://www.blesta.com/2021/06/09/blesta-5.1-beta-released/

The error references /components/reports/vat_moss/ which does not ship with Blesta. Does this directory exist? Did you make any customizations?

We'll try to get that added shortly. @Jono

It's something we would certainly consider adding. I'm not sure if there are any feature requests for it yet https://requests.blesta.com but we do something similar with Packages (the "copy" link next to them can be used to clone them and edit, before saving/creating a new package). I don't see why we wouldn't do it for invoices too, we just haven't had many requests for it as far as I remember.

Yeah, what I'm saying is that you can make it so that nobody can edit an invoice. Disable the staff ACL permission for "Edit Invoice" and enable caching (in 5.1), and invoices will not change at all once they are created.

A cached invoice insures that the contact details for the client, should they be updated in the system, are not also updated in previous invoices. There is a staff ACL permission called "Edit Invoice". Unless a staff member has access to this, they CANNOT modify an invoice. If a staff member does have access to this, and edits an invoice, it will be re-cached at that time. So, I don't think this presents a problem. Do not let staff have edit access to invoices, and enable the invoice cache in 5.1 and invoices cannot change. Unless I'm missing something else?

There is a bug in Blesta 5.0, see https://dev.blesta.com/browse/CORE-4229 we have a task to fix this. If you are starting fresh, you could install Blesta 4.12.3, import your ssl packages, then upgrade to 5.0.4, but obviously that's more work. We hope to have a fix for this soon.

The currency shows KES, but on the order form it's shown as Ksh. Are these the same? Is your Default Currency set to KES under Settings > Currencies > Currency Setup? If these are not the same currency, then there is something wrong with the exchange rate under Settings > Currencies > Active Currencies.

Yes, you can do that, however because there are far more database migrations that need to be performed over such a large jump, there is a higher risk of your web server timing out if you perform the upgrade via web (accessing /admin/upgrade and clicking the button). Upgrading via CLI command, would be less likely to encounter an issue. If you are running version 3.x, there are steps needed if upgrading to 4.x. See https://docs.blesta.com/display/user/Upgrading+Blesta We would recommend in that case following these steps, and going to 4.0 then from 4.0 to a newer release. Always make a backup of your FILES & DATABASE, and be prepared to restore them if anything goes wrong in the upgrade. Also, if upgrading to 5.0.4, note that the System Requirements have increased. If your server doesn't meet the minimum requirements, the upgrade will fail.

/logs_blesta/ is an unusual place for the log directory. Since your docroot is /var/www/html/ it would normally reside in /var/www/logs_blesta/ The warning about the ownership not being the same, is probably a result of your web server running as a different user as your cron user. The cron should, ideally run as the same user. Then, when it writes log files, they will be owned by the same user, and there won't be any potential for conflict. In v5, we write cron logs with a different name, so it's not a serious issue, but the warning remains.

Oh, make Blesta match? That requires integrating your website theme into Blesta. Most of the time people just edit 1 file, /app/views/client/bootstrap/structure.pdt which contains the header and footer for Blesta. If you have any custom CSS we recommend creating a new overrides.css file and loading it in structure at the end, and putting your styles there. You can get more help on this via people on our Discord, and there are companies that can do this integration for you for pretty cheap.

In docker the IP often changes, when that happens the license will need to be re-issued. If you can pin the IP in docker, that should prevent license issues. Glad that you found the cause of the blank pages.

It looks like your price is 0, and as a result the total is 0. What are you expecting to see?

I'm not sure what you mean by adding html pages. If you want to create pages that are part of Blesta, then you may be interested in the 3rd party BlestaCMS plugin. Otherwise, I would recommend keeping your website content pages separate from Blesta. You can create navigation links in Blesta if you want to link to external content from your website under Settings > Look and Feel > Navigation.

Under Settings > Company > Currencies > Active Currencies. Edit. Change the precision to the desired value, like 2.