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Everything posted by Paul
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CORE-1320 adds a language selector to non-authenticated client pages, planned for a future release. So, what you're looking for is: Multi-Language in Portal Multi-Language in Navigation Links from Plugins Multi-Language for Widget Name (This is not currently possible?) What do you mean by the search option tag?
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The affiliate system, and mass mailer are two plugins we are anxious to get done. Most likely, The Marketplace will be up prior to their release, and they will be released there first. Sorry I can't be more specific on time-frame.
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I'll have to defer to Tyson on what exactly gets logged, but I would expect something there if an attempt is being made to provision at all. Have you tried going to a client profile, clicking Add Service as an admin, and trying to create a Multicraft server that way? If the package you select is using Multicraft, it should attempt to provision it. This cuts out the client order process, as well as the cron to activate a service immediately.
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Service suspension has nothing to do with renewal date, and everything to do with any associated invoices. Under Settings > Company > Billing/Payment > Invoice and Charge Options, there is a setting called "Suspend Services Days After Due". I believe this is "5" by default. So, if an invoice was due 5 days ago for a service and hasn't been fully paid, it will be suspended. What @Licensecart is referring to is the date range displayed on the line item for an invoice. This date range may have been incorrect in versions prior to 3.3.2. But, suspensions happen based on an invoice DUE date, and it's the only criteria for determining what services should be suspended.
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Hi Max, We'll need more details, not sure what you mean by "not provisioning right". Does it provision the server, but something isn't set up correctly? The module log will help greatly with this, if you take a look at Tools > Logs > Module. You can click the row for each API request to Multicraft. The row will expand and show you the raw input and output. This is often useful in determining what went wrong.
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Very nice! Love the photography too
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Your CLI environment may not have GD. SSH in as the user your cron runs as (Usually the same as FTP) and run this: php -i | grep GD It should say something like: GD Support => enabled GD Version => bundled (2.x.x compatible) If it doesn't show that, then it's not available.
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A feature request would be great. Please provide as much detail as possible, including how a Tax ID is determined to be valid. (API lookup with VAT?)
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It seems to me if someone provides a fake address to avoid paying VAT, then they are the ones who are committing tax fraud. This makes EU businesses into detectives. Anyway, very good suggestions @naja7host!
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The pending service should be deleted first. The way pending services are activated is when nothing is due for them, voiding an invoice results in nothing due. But, you make a good point, it would be ideal if when voiding an invoice you'd get a confirmation that there are pending services.
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I can't say it will be available in 3.5, what I can say is an affiliate plugin and a mass mailer plugin are very high on the todo list for upcoming plugins.
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I'm not sure exactly what you mean about not having a master solusvm module, can you clarify? The module does support reboot/shutdown controls and more, and can auto provision VMs as well. If the VMs are already active, you can set up the service and uncheck the "Use Module" option, then edit the service under the "Manage" link as an admin, and set the Virtual Server ID to match what's in SolusVM to link them up, and allow the client to perform actions on the VM. The module is going to get some love in 3.5 also, with additional functionality.
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So only staff with permissions can override service prices?
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That's interesting. Try installing manually, I believe you can then import the existing install into Softaculous so that Softaculous can upgrade it for future releases. Install docs are here - http://docs.blesta.com/display/user/Installing+Blesta
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Under Support -> Staff, your user should be added. If it's not, click Add Staff and select yourself. Under Settings while editing your account here, you can check which priority tickets you want to get the emails for. These will go to your email address as saved under My Info, and you can also select Mobile Ticket emails which will go to your mobile email set in My Info.
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Make sure your server meets the system requirements listed here: http://docs.blesta.com/display/user/Requirements You could also try to manually install Blesta, but my guess is if Softaculous fails to install it, that it may not meet the minimum requirements, or there is an issue with Softaculous. The Blesta installer will check system requirements and display any missing dependencies.
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Larry, are you sure it's not being cached? The instructions look like it has you make a CSS change, so it may be possible that you've done things correctly but it's being cached. That's just my guess anyway, maybe it is broken?
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Domain documentation is incomplete, and much of it will be changing when the domain registrar plugin is released. We are happy to answer any questions you have in the meantime.
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NEW database for new v3 install. Keep your 2.5.4 database in tact as-is, it will be required to do the migration once v3 is installed. You'll need the key from your 2.5.4 config file, and the database details to do the import.
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You can't upgrade via Softaculous from 2.5 because 2.5 cannot be upgraded only migrated to v3. Just verify the following 1. Your install must be 2.5.4. If it's not 2.5.4, then you need to upgrade to 2.5.4 first. 2. The migrator needs information from your config file, and access to your database. So, you can move your 2.5.4 install into another directory, and use Softaculous to install 3.3 in that directory, then perform the migration via the steps here - http://docs.blesta.com/display/user/Migrating+to+Blesta
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There may be an error just prior to trying to render the PDF invoice, or something else. Try enabling error reporting and see if any errors are displayed. To enable error reporting, edit /config/blesta.php and change Configure::errorReporting(0); to Configure::errorReporting(-1);
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We have plans to rate limit provision requests, such that if it fails so many times it stops attempting to provision the service. This would be a good time to add an email alert, or an alert in the admin area. CORE-901
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Does the cron log show that the service was successfully created via the API? If so, was it? Something doesn't sound right.
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When you approved the order, did the service become a "Pending" service? Has the invoice been paid? If the invoice is paid, and the service is a pending service, it should be activated by cron. If it isn't check the module log under Tools > Logs > Module.
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USD must be in use by another merchant gateway. A currency can only be assigned to one merchant gateway at a time, you should be able to check it if you disable the other merchant gateway that is using USD.