Paul

So everyone likes that third option, showing the client id in the heading in place of "My Information"? Interestingly this is what we did in Blesta prior to 3.0.

Sounds like a plan!

Yes, we will be adding the ability for authenticated clients to see and order restricted packages they have access to. This will round up this feature nicely.

ACH is basically a bank transfer. When you create a payment account you can create one for credit cards or ACH. Most people do not accept ACH, so you may wish to disable ACH. If you only accept PayPal or another non-merchant gateway, you may wish to disable both Credit Card and ACH, which will prevent customers from being able to create Payment Accounts that they can't use. Payment Accounts are exclusive to merchant gateways. If you want to accept credit cards through a merchant gateway, credit card should be enabled. If you want to accept ACH through a merchant gateway, ACH should be enabled. Edit: Stripe is a merchant gateway, so you'll want credit card enabled. Our Stripe gateway does not currently support ACH (Not sure Stripe supports ACH at all) http://docs.blesta.com/display/user/Stripe

Check config/blesta.php, does it exist? Are your database credentials correct?

I would be curious to see exactly what they told you. If you're up for it, please PM me or email sales (will go to me). We are very transparent about how we do encryption. Our competitor has historically implemented custom caesar ciphers for things like client passwords (I think they changed this fortunately) which are incredibly weak. Blesta uses strong encryption, but there's nothing secret about it. All of the encrypted data can be decrypted (with the exception of passwords which are one way bcrypt hmac sha-256 hashes). I can't say I'm surprised they had trouble though.

If you have an owned license with us, open a ticket and we'll issue a dev license. If you have a monthly license, or a license through a reseller email sales or open a ticket. In that case, we'll need some more information and can issue temporary dev license (renewable every 6 months, but still free)

Changing the term will prorate the difference until the end of the current term. Then, it will renew at the new term. For example, if you are going from 1 month to 1 year and it would be renewing monthly on say June 15th, then it would charge a prorated difference of 12 days. Then, on June 15th it would renew for a year instead of a month. Is that 3.5 beta 4?

They are charged a partial month and a full term depending on your cutoff day.. so it will either be: Partial month + full year *OR* Partial month only, and it will renew for a full year You can tweak with your cutoff day and narrow that window if you want. Most people use prorata with monthly terms, so it's a little different when you have a yearly term. The goal of prorata is to get peoples services to renew on a specific day of the month and so the adjustment comes with their initial order.

I agree that the positioning of the client id could be improved. I think adding hr's around it will make it take up more space than is necessary though. Having it in the panel heading seems a little better, but I prefer to keep that saying "My Information". Adding it after "My Information" may take up too much space, we don't want that to wrap. I'm torn, not sure the best placement. Anyone have any other suggestions?

Mike, that task is for the quickbooks-like invoice template. While we do have plans to integrate quickbooks, it's not a particularly high priority right now. If you guys can get integration done for $275 you should go for it.

Maybe it's time for another poll. Maybe we'll create on and send it out with the 3.5 release announcement email.

Interesting idea. Reminds me of Dominos pizza tracker. Though, I'm pretty sure the pizza tracker is not accurate. We are also looking into adding conditionals for configurable options which are very beneficial for dedicated servers.

b1 and b2 were not suitable for public release

Happy happy, joy joy I think we need a distraction. Watch the song and lets get the beta ready.

Haha, you're right though. Most american banks do not offer true 2FA. They like to ask "Security Questions", where it's easy for an attacker to find all the answers on your Facebook account. I think that's how attackers stole over 100k peoples information from the IRS - http://krebsonsecurity.com/2015/05/irs-crooks-stole-data-on-100k-taxpayers-via-get-transcript-feature/

Indeed it is very important, but it is also a big task. We can get the mass mailer done more quickly while we are still planning better domain management.

I'm pushing for the mass mailer plugin after 3.5, prior to 4.0. That's my goal. If there are no big surprises, then hopefully we can stick to that.

I'm not sure I understand the issue completely. Is it the Staff Ticket Assigned, Staff Ticket Updated, Staff Ticket Updated (Mobile) email templates (Settings > Company > Emails) that are not coming through? Have you modified these templates at all? If they contain errors (ie invalid tags or conditionals) then they may be producing an error when Blesta attempts to send the notices. If you paste the content of each template that you're having trouble with we can take a look.

Licenses have to be re-issued if installed in a different location or moved. When you have a paid license, you can login and re-issue the license on your own. With a trial license, you don't have an account but we can re-issue it for you. Just find your key under Settings > System > General > License Key and send that to support@blesta.com to open a ticket. If you are locked out and can't find the key, send us the installation URL instead (prior to any move).

They aren't leaked by our staff. People use tools to reverse ioncube encoded files, and also add malicious backdoors to the code. It's not safe to use nulled software, and it's not fair to the developers. Bottom line is, those that want to steal will steal. Our competitor is feeling rather confident in their pending v6 release by announcing a price increase. I see far more people express disappointment in the pending release than joy. We'll respond to their price increase by continuing to offer Blesta at the same great price we started with. Well written software by skilled developers at a fair price.

Our competitor hasn't released an official feature update since we released version 3.0 a year and a half ago (5.3 was a big bugfix release that didn't follow semantic versioning). Many people are disappointed with their v6 beta. We are about to release 3.5, and have added many features since our initial release. We are pushing forward with needed features, but it takes time. Better support for domains is becoming a big priority as well as a few other items we'll be addressing soon. Thanks for your feedback, and for taking the time to register and post. There are a lot of people who are not happy with our competitor and are waiting for xyz to transfer to Blesta. After each release more and more people switch, so we know we are headed the right direction. Cheers

It may be cached, try the following: 1. Go to Settings > System > Staff > Staff Groups. Edit your staff group, make sure you have permissions to all support items. Even if you already do, save it, it will clear the nav cache. 2. You will hopefully see the Support nav item now, go to Support > Staff, make sure your staff member is assigned. If you imported, then you may have multiple staff members so make sure all of them, or at least the ones you'll be using have access to all departments.

That's a pretty good testimonial considering you're planning to write one later! Thanks for the feedback!

Well that's interesting. Can you tell what the difference is? Also, was it a jpg or png?