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Paul

Blesta Developers
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Everything posted by Paul

  1. Have you made any progress on this? If you want to create static files in the same directory as Blesta (Not advised) you will have to modify the .htaccess file so that it does not redirect those URI's to index.php. Or, you can remove the .htaccess file entirely. We highly suggest installing Blesta in a subdomain or sub-directory from your main site. So, maybe you have Blesta at /billing/ and then it frees up /contact/, etc for your website.
  2. Really weird. If the file type was changed during upload, it might make sense to re-upload the files using SFTP (FTP over SSH), which tends not to modify the files in any way.
  3. What are the permissions and ownership for the .htaccess file? Do you have the free or paid litespeed? I believe the free one does not support mod_rewrite rules.
  4. The menu is click activated, but will stay active as you hover from one primary nav element to another until you click again. Shouldn't be a problem on mobile devices.
  5. Paul

    Webhostingtalk

    Wow, because we donated a few dollars to you? We gave you some money as a thank you for contributing to the community with no expectation of anything in return. If influence is so easy to buy, maybe we should "donate" more often to more people. Thanks for sharing. It seems like they also removed that post by lonea.. where you quoted a "hack job"... really... I kind of wish that were still up there so I could respond. Sure seems he is out to get us, and I'm not surprised since he makes money from whmcs.. he shouldn't be allowed to post negative things about us given that fact. All I ask for is honesty, whether a good review or a bad review, if it's honest that's all that matters. When we don't get things right, we want to know about it so we can improve.
  6. CORE-2063 for reference, has been completed for v4.0
  7. The menu does not currently support multi-level. We would be open to considering a feature request for plugins to support this, but we would never use it ourselves. I feel sort of like if I need a nested menu, that I've failed at UX design. We want to keep things as simple as possible, which is ironically, the reason we didn't have a drop down menu at all to start with.
  8. I think you have the ticket open right? And you somehow lost or deleted all your email templates? You need to do a fresh install under a different database, and export the SQL for the "emails" table, then import it into the original database. You can do this with PHPMyAdmin most easily.
  9. I think he's joking. We aren't going to use a testimonial from ourselves. (I would consider using a testimonial from Bill Lang though, but not Terry Bull)
  10. I don't believe there is anything sent over the API that tells WHM/cPanel whether or not to apply the LVE limits. CL is suppose to do this automatically, so there may be a bug with CL or cPanel, or with your particular installation.
  11. You need to create an order form under Packages > Order Forms, and add the package groups you want to offer to it. Under the "Settings" tab on Packages > Order, you can set which order form should be the "default", which is the one that will load when you go to /order/ One other tip is that under Billing, you should have the "Orders" widget. Click the cog/gear icon in the upper right and you can subscribe to order notification emails.
  12. 1. Yes, orders can be automatically approved and provisioned. This is part of an Automation task (Settings > Company > Automation) that runs as part of the cron. 2. I am not aware of any issues with CloudLinux or CageFS limits. I'd suggest downloading 3.6.1 and installing the free trial, and giving it a spin. (Just select free trial when prompted for a license key) If you have any questions or run into any issues, we can help.
  13. Paul

    Email Piping

    hm, ya, your department is going to have to be unique. That explains it.
  14. Paul

    Email Piping

    Did you change the ticket email templates at all? Settings > Company > Emails Looks like some kind of loop, very odd.
  15. Is this just for support ticket related emails? See my post on piping in this thread - http://www.blesta.com/forums/index.php?/topic/6476-email-piping/
  16. Paul

    Email Piping

    Do you have support@ set up as a forwarder to pipe to pipe.php? See https://docs.blesta.com/display/user/Support+Manager#SupportManager-email-pipingEmailPiping If yes, check the following: Is pipe.php executable? It should be 755. You can run "chmod +x pipe.php" to make it executable. Does pipe.php have a hashbang on the 1st line? It should look something like the following but be your actual path to PHP #!/usr/local/bin/php -q
  17. Confirmed, thank you for the report: CORE-22015
  18. Do you have something nice to say about Blesta? We need some testimonials that we can use. 1-3 sentences is good, with name & company. For example: If it's good, we may just use it on the website Feel free to post in this thread, PM me, or email me directly at sales. Thank you!
  19. OK guys! CORE-2204 No ETA of yet
  20. It may be reasonable, I wish we had more feedback on this. I think it depends what people usually plan to do next, after edit or delete, to determine where they should be directed. So, not opposed, but more feedback from people would be great. We have a couple final tasks in progress right now, once those are done we are going to do a final review, some more internal testing, and then beta release. Some of the tasks in the final sprint ended up having more edge cases than expected, so they are taking longer than expected.
  21. I'm just not convinced it should go back to notes. Virtually every time I create or edit a note, I'm happy to return to the client profile. Are you saying, on edit, go back to client profile, but on delete only stay in the note section? If so, I could probably get on board with that.
  22. Looks like the server is down at 45.58.48.129, not responding to ping requests.
  23. Which single gateway is the most popular for Russia? If we were to implement only 1 at the moment, which should it be?
  24. Do you always create a new note, or edit an existing note, after you delete one?
  25. We have had a few requests, but it hasn't bubbled up to a high enough priority yet. Also, someone already released an announcement plugin that you can get at http://www.blesta.com/forums/index.php?/topic/3180-plugin-announcement-released/ Yes, after/during our planned refactor. I don't have an ETA. Services are recurring in nature, so we wouldn't consider web design or development a service in the same respect. Unless you are billing on a retainer or something. Most people track hours outside of Blesta, and invoice for development work from Blesta. No service necessary. I think we would need more information on how you provide and bill these kinds of services to get a good understanding of the issue. Yes, development work is a "service", but it does not typically recur for the same amount every x period (monthly for example), and so it doesn't fit well into what Blesta considers a service. Do you plan to integrate PowerDNS into existing services, via other modules, or offer it as a standalone DNS service?
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