Paul

OK guys! CORE-2204 No ETA of yet

It may be reasonable, I wish we had more feedback on this. I think it depends what people usually plan to do next, after edit or delete, to determine where they should be directed. So, not opposed, but more feedback from people would be great. We have a couple final tasks in progress right now, once those are done we are going to do a final review, some more internal testing, and then beta release. Some of the tasks in the final sprint ended up having more edge cases than expected, so they are taking longer than expected.

I'm just not convinced it should go back to notes. Virtually every time I create or edit a note, I'm happy to return to the client profile. Are you saying, on edit, go back to client profile, but on delete only stay in the note section? If so, I could probably get on board with that.

Looks like the server is down at 45.58.48.129, not responding to ping requests.

Which single gateway is the most popular for Russia? If we were to implement only 1 at the moment, which should it be?

Do you always create a new note, or edit an existing note, after you delete one?

We have had a few requests, but it hasn't bubbled up to a high enough priority yet. Also, someone already released an announcement plugin that you can get at http://www.blesta.com/forums/index.php?/topic/3180-plugin-announcement-released/ Yes, after/during our planned refactor. I don't have an ETA. Services are recurring in nature, so we wouldn't consider web design or development a service in the same respect. Unless you are billing on a retainer or something. Most people track hours outside of Blesta, and invoice for development work from Blesta. No service necessary. I think we would need more information on how you provide and bill these kinds of services to get a good understanding of the issue. Yes, development work is a "service", but it does not typically recur for the same amount every x period (monthly for example), and so it doesn't fit well into what Blesta considers a service. Do you plan to integrate PowerDNS into existing services, via other modules, or offer it as a standalone DNS service?

Woah, the website is freaking out Very nice integration though, I love the order pages.

That seems to make more sense, updated my comment. Billing > Cancellation Requests

I have placed this into the "Short Term" bucket, and added a comment to CORE-1267 which describes a "Cancellation Request" section, and effectively makes this into a fully featured.. feature. Would love some feedback. https://dev.blesta.com/browse/CORE-1267?focusedCommentId=13059&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-13059

Yes, that's correct. The seller has to pay the transfer fee and ensure support & updates are valid before the transfer will be made.

Which questions specifically? Happy to respond, but not sure where to start. Regarding 2 questions you had: non-package option for services We have not had many requests for this, and services are very dependent on packages and modules. Most people will use the recurring invoice option if they do not want or need to create a service. coupons We have plans to improve the coupon system, but it needs to be refactored first. Restricting coupons to specific client groups is a possibility. dns We would like to tie into PowerDNS and other DNS systems. I think many multi-server cPanel hosting providers use cPanel's DNSonly, and Blesta is compatible with that as it's really controlled by cPanel. The issue then of course is creating or editing zones that are part of services which are unrelated to cPanel.

See CORE-2202

When you change the username by editing the service in Blesta, you should again uncheck "Use Module". This will update it in Blesta only. Once the username is correct in Blesta it will be properly linked to your WHM/cPanel server.

Looking good! Logo is MUCH improved, nice work.

Screenshots look great! Nice work. Website not loading for me for some reason.

I wonder if it would be possible for a sort of hidden "diagnostics" system automation task to run that could generate a link to a test URL, execute a CURL command against it to see if it receives the anticipated response. If it does, great! If it doesn't, there is an issue.. log the issue, and possibly send out a notification or display the issue in the "System Status" widget. In the future, the "diagnostics" automation task could check for other issues as well.

Make sure also your uploads directory path is defined correctly, and begins and ends with a forward slash. Settings > System > General > Uploads Directory. Should be something like /home/users/uploads/ depending on your installation path.

That's a single line item, there can be many. The line item can also be very long, or span multiple paragraphs.

Well then, maybe it was fixed in 4.0

Yes, I agree. The workaround for the moment is to add both servers to the same server group. It should then be available in the drop down to select the new server when editing the service.

What version are you running? The error appears in my v4 dev build (see attached screen). Maybe it has been corrected, or the language definition is missing from your version for some reason.

Are your UK and EU cPanel packages in different Package Groups? If they are in the same group you can do an "Upgrade/Downgrade" between packages by managing the service. If they are in different package groups, see https://docs.blesta.com/display/user/Reassign+Pricing If you are moving them from 1 cPanel server to another and the package is the same, you can change their server if it's in the same server group by managing the service (A drop down will appear at the top). You may also need to do this after changing the package if both the package and the server have changed.

What kind of description? Can you provide an example?

Settings > Company > Billing/Payment > Invoice and Charge Options: Allow Prorated Credits to be Issued for Service Downgrades