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Paul

Blesta Developers
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Everything posted by Paul

  1. We have a task to fix this for 5.11.3 per https://dev.blesta.com/browse/CORE-5386 In the meantime, you can check each card to deselect them, then check them again to select them and you'll be able to choose the colors correctly and save.
  2. A blank page usually indicates an error. Did you check your ../logs_blesta/ log directory (Full path set under Settings > System > General)? It may contain an important error. If you upgraded to 5.11.2, did you make sure to run /admin/upgrade? If you visit Settings > Company > Modules, the module does not have an Upgrade button next to it?
  3. Paul

    Webuzo module

    The Webuzo team already created a module for Blesta, you can find it here https://webuzo.com/docs/billing/blesta-shared-hosting-module/
  4. If you want new clients to never have access to ACH, uncheck the option in the order settings. Packages > Order Forms: Settings tab. This will cause new registrations to not have access to ACH. If you want to grant them access in the future, it can be done on a per-client basis.
  5. The invoice (pdf+json) cache can only be generated when the invoice is actually generated for view, which occurs if the invoice is being sent to the client or the client or staff view the invoice. Are you suggesting that the invoice PDF+json should be generated as soon as it is created? There are a few concerns with this. 1. Staff may create an invoice, and want to edit it. If it hasn't been sent to the client or viewed yet, then it could be edited prior to being sent. 2. Generating the PDF takes a significant amount of memory and CPU time. If PDFs are always generated when invoices are created, it will require significantly more resources and time during the "Create Invoice" automation task, at least for cases when not using proforma. Keeping invoice creation light increases reliability.
  6. You can create a 1 week service if this will be an ongoing basis. Otherwise, there are 2 options. Charge them a partial amount each week manually as staff, which will slowly reduce the invoice balance until it is paid Adjust the invoice to 1/4 the amount and create 3 additional invoices. Depending on the due dates of the invoice and your auto-debit settings, you can control when an automatic payment will be attempted.
  7. There's not currently a way to parent an existing domain. Essentially the domain within the services table in the database must be updated so that services.parent_service_id is updated to reference the parent service ID. A price override would need to be set as well to make the domain free. So this could be done with this database update, but there's not an option to parent an existing domain/service in the UI. I can see this potentially being a useful feature https://requests.blesta.com
  8. Paul

    Sir_123

    Make sure it is enabled on the order form itself. Packages > Order Forms: Edit. Also make sure Human Verification is configured correctly under Settings > Company > General: Human Verification.
  9. I'm pretty certain there are folks that handle the notices on their own and have it disabled with Enom, so maybe you didn't speak with the right support agent. These are required by ICANN, so you must demonstrate that you are able to send them. It makes sense that they would be hesitant to disable without proof. Unfortunately I couldn't find anything in their documentation about it.
  10. Blesta can send up to 3 domain renewal notices, ICANN requires at least 2. If you have these enabled in Blesta you can disable these notices at the registrar. The registrar may want to know more about when you are sending the notices and what the content of the notices are. If you wan to rely on Enom sending these out, then you will want to disable these notices in Blesta so that the client doesn't receive extra notices. Since it is an ICANN requirement, Enom will want to know that you are using software like Blesta that sends out these notices before disabling on their side.
  11. Blesta can send those notices so that you can disable them in Enom. Many registrar modules only include the cost, not a price you set in their panel. If we used the price you set in Enom for Enom, then 1) Everyone would have to set a price there and 2) it would not work the same as other registrars who do not have a retail price, but only a wholesale price. It is better to let Blesta do the price markup, or just set your TLD prices manually to the same value you have set for retail prices in Enom. If you want to make a modification to your module, and keep your markup at 0% for new/renew/transfer, you are welcome to do that, it's just not a change we would make to the module as it would be inconsistent with other integrations.
  12. You can make custom templates if you like, but the simplest thing to do is add a background image. See https://docs.blesta.com/display/user/Creating+Invoices for things that can be customized like background image, logo, and optional fields. Blesta also includes a few different templates, and you could clone one and modify it to look however you want.
  13. The prices fetched are supposed to be your cost, then they are run through the markup settings to increase the price by the desired amount, see screenshot.
  14. I suspect it works, I haven't heard otherwise. Grape Builder may be more popular at the moment, see https://marketplace.blesta.com/#/extensions/186-Grape Theme Builder - Drag And Drop Page Builder For Blesta
  15. The author of the Stripe Universal gateway for Blesta says that it supports SEPA if you set up the webook. See https://marketplace.blesta.com/#/extensions/175-Stripe Universal And that their Mollie gateway *should* work also.
  16. Paul

    need help

    I'm not aware of any aapanel modules for Blesta, demand hasn't been very high and I don't see any requests for it at https://marketplace.blesta.com so it's not really on our radar yet. There are some 3rd party developers that may be willing to create an integration with aapanel on our Discord server, for relatively cheap, potentially free if they plan to sell it to others as well. I'd recommend joining (invite link in navigation above) and toss out the question.
  17. The solution is to upgrade to 5.11, the IP field has been moved to the module row instead of the package.
  18. I don't believe there's currently a way to add a target to the navigation links, at least not through the Navigation Editor. It might be possible with some custom javascript code. Per AI, something like this MIGHT work. <script> document.addEventListener('DOMContentLoaded', function() { // Target the specific link by its href var link = document.querySelector('a[href="/admin/plugin/support_manager/admin_main/"]'); if (link) { link.addEventListener('click', function(event) { // Prevent the default behavior (e.g., dropdown toggle or navigation) event.preventDefault(); // Open the link in a new window window.open(this.href, '_blank'); }); } }); </script> Replace "/admin/plugin/support_manager/admin_main/" with the Link URL, this example uses the support manager link in Blesta.
  19. Your bug report mentions Blesta 5.9.3, but this functionality was updated in Blesta 5.11 per https://dev.blesta.com/browse/CORE-5118 Are you able to reproduce on 5.11?
  20. Are you running Blesta 5.11.0? If not, you should be as there is a bug that prevented installation of the Domain Manager on multiple companies. If you are on 5.11.0 and the plugin is indeed installed correctly, then you should try adding the nav item in the navigation editor under Settings > Company > Look and Feel
  21. If you want to change some places $font_size_alt is used and not others, you'll want to search through the file for $font_size_alt and use another font size variable for the ones you don't want to be impacted by the change. It shows up in various places like so:
  22. Glad I could help and thank you for choosing Blesta!
  23. All Email Templates have an option to include attachments or not. Edit your 2 invoice email templates and uncheck the option to include the attachment. The email will be sent but it will include no attachments. Settings > Company > Emails
  24. Did you implement every existing Namesilo fix yourself before attempting this?
  25. Did you check Tools > Logs: Module for module logs written when the attempt is made to do the transfer? The message may have been returned from Namesilo. We have no other reports of this at the moment.
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