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I was able to resolve this issue after several days of first getting ioncube to be recognized by my nginx server and then the this "realpath(): open_basedir restriction in effect. File(/www/wwwroot) is not within the allowed path(s): (/www/wwwroot/blesta.vpsjz.com/:/tmp/)" error. Well not exactly to the letter, but here's how I fixed it or got it to work. On my server the php.ini file was shared by all versions 5.6-8.0. All I had to do is to edit the 7.4-fm php.ini via Hestia, and the changes were made globally. on the line #305 in my case I added everything that was included in the () after "File(/www/wwwroot) is not within the allowed path(s):" which in Hejiaqiao case is /www/wwwroot/blesta.vpsjz.com/:/tmp/. So it should appear as: ; open_basedir, if set, limits all file operations to the defined directory ; and below. This directive makes most sense if used in a per-directory ; or per-virtualhost web server configuration file. ; http://php.net/open-basedir open_basedir = /www/wwwroot/blesta.vpsjz.com/:/tmp/ Next log into the VPS or server, website or whatever as root in my case. navigate to the folder where Blesta is located. In my case: cd /home/user/web/example.com/public_html NOTE: Be sure to drop all the tables and what not from the database that your using for Blesta before starting step 3. Now RUN php ./index.php install Now just follow the onscreen prompts such as providing the Database, Database User Name, and Password and the setup should complete as normally. I hope that this helps. I have been trying to get this software to work to try it out for a week.