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Hi Cats! Running version 5.1.2 of Blesta and Cerb 10.0.5 I was able to reproduce part of your problems. I went ahead and opened an issue on GitHub: https://github.com/SolidNetSoftware/plugin-cerberus/issues/5 and fixed what I could reproduce: Enforce services to be selected by users This should remove the "undefined index" error you were getting. I was not able to reproduce any of the other errors you mentioned. I created a client that has 2 services and one that 0 services. The client with 2 services is able to select the services from the drop down without issue and switch between them. The client with 0 services will see an empty dropdown and the Create Ticket button is disabled. If you have a custom theme, I am guessing that is what is causing issues. Hopefully the new version I released will offer more compatibility with custom themes. Please let me know either way. https://github.com/SolidNetSoftware/plugin-cerberus/releases/tag/v1.3.1 Follow the upgrade process here: https://docs.solidnet.software/blesta-cerb/getting-started/upgrade/ -Adam