@TheMasterwe don't want to lose a great developer, is true that some reaction are unacceptable in any case, based on my experience in selling digital products during last 12 years, we have faced more than that, if we count ticket/emails about insulting we can arrive to 10% of the total received, but we never was stopped. i hope you can return because going out is like you have announced the battle lose. i can understand @Paul decision, in other word, the people can say their opinion but also you can maintain your decision. a lot of post in this forums are against me, but i take them openly and i insist in my decision or my work. the true support are by ticket, and if we provide some extra support is because we want to offer it and is not in any obligation for us.
finally i support you.