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This has probably been mentioned a million times before but please lets work on a way to streamline the process of ordering hosting and domains for newbies. Blesta is great for people in the VPS market and up because theres a level of assumed knowledge involved but for shared hosting users who tend to be less technically inclined the process is convoluted. There are a lot of things i like about the blesta user flow and user experience but there are also a lot of areas that need desperate work. My customers tend to order hosting without realising they also need a domain name. The current problem is there's no way to add explanations for stages of the order process i.e. tooltips or field descriptions etc. My original work around was to edit a language file so the placeholder in the domain field in the cpanel module mentioned a long sentence but thats just stupid for placeholder text. The best example of a logical order form for hosting and domains is the Vertical Steps order form on WHMCS. It makes sense and anybody with half a brain can follow it regardless of whether you link directly to the package or not. I know the whole domain movement is set for 4.1 but I really hope you take into account order forms for this to be a truly viable product. So that entails logical order forms designed with ux in mind and the ability to add descriptions or tooltips to fields and or add descriptions to stages of the order process.

Something like this https://marketplace.whmcs.com/product/330-paypal-on-demand-billing-agreement-gateway