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Hi, I have a question that particularly pertains to selling physical items. When a client orders an item that cannot be configured, is it possible to remove this step from the 4-step checkout process? This would be most helpful. Thank you, Clare

Hello, I'm sorry because there no update for a long time, for now I have fixed the order form, and will make an update for the main template soon Please re-download from download page with your account.

WHMCS plays very loose with their data, so sometimes there is no data when data is expected and required and it results in an error. Check your WHMCS database to make sure all clients/contacts have a client ID. The subsequent errors are likely a result of the first. If you need help, and are willing to securely share a dump of your WHMCS database, we can attempt the import here and debug any issues and either update the importer to work for you, or send you a fresh Blesta database with your imported data. We delete all data when we are finished.

You could manage each individual service and UNSELECT 'Use Module' while removing the service to remove without using API (i.e remove just from Blesta side). Once there are no active services / invoices you should be able to remove the client as expected

Thank you Paul. Thank you bym. I did not know that It was necessary to prepare the package on WHM beforehand.

Blesta uses the minified version of that file, i.e. "application.min.css". The other file, "application.css", is not necessary to keep in your installation. Both contain all compiled CSS as Paul mentioned.

Are you subscribed to the report for both companies? Visit My Info > Notices tab for both companies to ensure the report is checked for both. These options are company dependent, and must be enabled for each.

https://docs.blesta.com/display/user/Selling+Domains With reference to the documentation, it is implied that order forms of "Domain and Other" type may optionally be used to bundle hosting packages with domains. However I am experiencing an issue if "Assigned Groups" is empty the form does not display on the order page at all. With everything else unchanged, if I move a package group from available to assigned the order form is visible. The problem is that it is forcing the bundling of domains + hosting in a scenario where I want to sell only domains with this order form. Blesta v4.4.2 php v7.2 Order System -> Settings -> Default Order Form: None - Show Listing Order Form Name: Domains Label: domains Visibility: Public Type: Domain and Other Template: Standard Default Client Group: General Allow Coupons: unchecked Require Manual Review and Approval of All Orders: unchecked Force Secure Connection (HTTPS): unchecked Require Human Verification Challenge for All Signups: checked (reCaptcha is working) Require Agreement to Terms of Service: checked (absolute url to pdf document is working) Domain Package Group: Domains Assigned Groups: Empty Currencies: USD checked Gateways: PayPal checked Those are my settings in the order form.

Well Error: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away is common issue with many shared hosting providers,mostly problem is low limits for one or more variables in mysql configuration file my.cnf , in most cases if you incrase wait_timeout and/or max_allowed_packet it will resolve issue and in case when problem is timeout even incresing php settings can solve issue but again only if it is timeout issue but it is very rare..since you can't really get much with php tweaking...ask provider to incrase these values if server is not under your control