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This may help a bit Maybe your firewall is blocking DNS queries?

https://websitepanel-support.com/news/is-websitepanel-dead/

Statistics & Reports For Blesta Stats is an advanced statistics gathering plugin, it give the staff the ability to know about their clients, services, products ... ect, the plugin now display the fallowing data : Clients (Overview Data) Top Clients Due Top Clients Credit Top Clients By Income (Overall, This Year, This Month, This Week, Today) Top Clients By Services (Active, Suspended, Canceled, Pending) Top Clients by Country Services & Packages (Overview Data) Top Active Services (Overall, This Year, This Month, This Week, Today) Top Canceled Services (Overall, This Year, This Month, This Week, Today) Top Packages by Income (Overall, This Year, This Month, This Week, Today) Top Packages by Sold (Overall, This Year, This Month, This Week, Today) Packages Unordered (Packages never ordered by term) Packages Forgotten (12 Month, 9 Month, 8 ,7,6,..... 1 Month) package that was not ordered for a while . Transactions (Overview Data) Top Revenue by Gateway Top Revenue by Payment Types Revenue by Months Revenue by Years Revenue by Days Revenue by Periods TODO : Add transaction Reports Add Graphs Send Daily, Weekly, Monthly Reports to Email . this plugin requiere a the Pro (Silver) subscription . Order Link Plugin page

Check your /etc/resolv.conf file, there should be DNS caching servers listed here that work. Google public DNS would look like: 8.8.8.8 8.8.4.4 If your server can't do name resolution, you will have many issues, failed email validations are just one of them.

Enough said, thanks

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The client should still be able to log in to the system. Blesta does not validate the user's email address on log in, but only that their username matches.