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Showing content with the highest reputation on 09/06/2017 in all areas

  1. When provisioning a new service it's possible to end up with 2 services provisioned when only 1 should've been. If you manually activate the services on the pending service's "manage" page after the cron run has already started and queued it for provisioning (but not yet finished), both actions will provision said service. This appears to be a general bug and not tied to any module in particular as I can confirm it with both cPanel module and SolusVM module. I've noticed this situation since the 3.x branch.
    1 point
  2. Here's a custom report for exporting client data that matches a specific list of comma separated package ID's. This is useful for exporting client data, and importing with the Blesta CSV importer into a new Blesta install. Does not import actual services/packages, which would have to be moved manually. To create the custom report, go to Billing > Reports, and click on the "Customize" tab, then the [+] button. 1. Give the report a name, like "Client Export from Package IDs" 2. Enter the following query into the Query text area: SELECT `contacts`.`first_name`, `contacts`.`last_name`, `contacts`.`company`, `contacts`.`title`, `contacts`.`address1`, `contacts`.`address2`, `contacts`.`city`, `contacts`.`country`, `contacts`.`state`, `contacts`.`zip`, `contacts`.`email`, `users`.`username` FROM `packages` INNER JOIN `package_pricing` ON `package_pricing`.`package_id` = `packages`.`id` INNER JOIN `services` ON `services`.`pricing_id` = `package_pricing`.`id` AND `services`.`status` = 'active' INNER JOIN `clients` ON `clients`.`id` = `services`.`client_id` INNER JOIN `users` ON `users`.`id` = `clients`.`user_id` INNER JOIN `contacts` ON `contacts`.`client_id` = `clients`.`id` AND `contacts`.`contact_type` = 'primary' WHERE `packages`.`id` IN (:package_ids) GROUP BY `clients`.`id`; 3. Create a field with a Label of "Package Ids", Name of "package_ids", Type of "Text", and Required: "Yes" 4. Save. The report will now be available under the "Generate" tab. When generating the report, enter package ids as a comma separated list (e.g. 23,24,81). NOTE! The Package ID is the internal ID, not the Package ID listed for the package listing. Hover over the Edit link, or click it to observe the actual ID of the package in the URL.
    1 point
  3. Correct. I'm not so sure that'd fix it. Some services/modules can take several minutes to fully provision so I think this limbo problem is where the problem occurs (or would occur after your proposal).
    1 point
  4. You can skip group order pager and send customer directly to configuration page http://nextophost.com/clients/order/config/index/SSD-Shared-Hosting/?group_id=1&pricing_id=1 Turbo 3G http://nextophost.com/clients/order/config/index/SSD-Shared-Hosting/?group_id=1&pricing_id=4
    1 point
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